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Holly Tire And Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(132 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(248) 634-9011

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
15140 N Holly Rd Holly, MI 48442-1139
Holly Tire And Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(132 Reviews)

KS
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Kim S.
Holly, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2024
5
Dissatisfied service
Called business to get a price on replacing spark plugs/ tune up 4/25/24, male on phone advised me I would have to bring vehicle in to get an estimate I also advised him on some of the issues I was having with my car as well.Made an appointment for 4/26/24 at 8 am. He called me that morning about 8:58 am told me my car was showing a 300 code which is misfiring. I told him I was pretty sure it was my spark plugs due to my car was showing the same symptoms as
when I got them replaced last year.He said he didn’t believe it was the spark plugs as he has never heard of them going bad before 20,000 miles. He said he looked it up and they were showing 100,000 miles life span. I asked him if he could just test them to see if they were good, he stated he didn’t want me to waste money putting work into my car that didn’t need to be done. He recommended me doing a deeper diagnostic which cost $199 I was skeptical because I was pretty sure it was the plugs. Since he is the mechanic and putting my trust in his opinion I said go ahead. Not even 40 minutes later he calls and said yes the plugs are bad. I was really frustrated being he made me think there was no way possible it was them. He stated it would be another $272 to replace the plugs all four. I said is there anything you can do since I spoke to you about it being the plugs and you steered me in a different direction , he said he felt it was a deeper issue, he said we had an extensive conversation and all I can do is apply a $40 credit which I looked into later and that was a promotion they were offering if you spend over $500 you get $40 off which I did that day.So really he didn’t do anything for me, I feel taking advantage of I feel he didn’t take my concern seriously and had me agree to an unnecessary diagnostic fee for nothing. I feel he could of lower or did away with that fee all together being his advice was not accurate. I trusted him as a professional. They have done work on my vehicles before along with my kids cars as well. I trust the work they perform I just feel scammed out of $200. They didn’t seem to care as a business. Also the free code scan they do is the same code scan you can get at Auto Zone. I have had good experiences with them in the past. I will definitely be more cautious.next time when trusting the professionals.But I feel as a business you should take some accountability for your misinformation and now they know that spark plugs can go bad before 20,000miles.

TW
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Todd W.
Davisburg, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
Great Service
I had my truck in for breaks and service two weeks ago.
It was a great, honest professional work.
The truck feels better now than it did when I bought it used years ago!!!
I definitely recommend them, & will go back when needed.
Recommended

CW
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CARRIE W.
Holly, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2012
verified customerVerified Customer
Awesome customer service.
As always, great customer service. You won't be taken for a ride by Holly Tire and Auto Service.
Recommended

RB
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RICHARD B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2012
verified customerVerified Customer
FAMILY
FAST FRIENDLY SERVICE EVEN BETTER THAN DEALING WITH FAMILY
Recommended

LG
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LINDA G.
Holly, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2012
verified customerVerified Customer
linda gilmore
the staff are always friendly and helpful. i trust them
Recommended

PM
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PATRICK M.
Grand Blanc, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2012
verified customerVerified Customer
Great same-day service!
Holly Tire and Auto was able to take our van in and fix the AC the same day for a reasonable price. We appreciated the service greatly!
Recommended

SF
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STEVE & MARY F.
Holly, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2012
verified customerVerified Customer
confidence in the service
Excellent customer service. Confident in the work that was done
Recommended

CW
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CARRIE W.
Holly, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2012
verified customerVerified Customer
A+ Service
As always, outstanding service. Wouldn't take my vehicles anywhere else.
Recommended

JG
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JIM G.
Holly, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2012
verified customerVerified Customer
Great tires, great service
Once again, Holly Tire has done it right for my car. Rides and handles like new with the a great set of tires at a reasonable price...and the service was top-notch, like always. Thanks!
Recommended

KB
Kathy B.
Grand Blanc, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2012
verified customerVerified Customer
Category: Service
Kathy said they are very good and very nice. She brought the vehicle in to have it checked for a squeaky noise. About a week after the visit, Ben called her to follow-up and make sure she was no longer hearing the noise.
Recommended

DP
Don P.
Holly, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2012
verified customerVerified Customer
Category: Service
Don said he really appreciated how knowledgeable they are and the time it took for the repairs to get done was great.
Recommended

BS
Bob S.
Holly, MI
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2012
verified customerVerified Customer
Category: Service
Bob said the business does good work and is honest.
Recommended

AH
Annette H.
Holly, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2012
verified customerVerified Customer
Category: Service
Annette said nobody is perfect.
Recommended

JN
John N.
Holly, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2012
verified customerVerified Customer
Category: Service
John said they took care of him really well. He said they told him what was really wrong with the vehicle instead of telling him it was something else so they could charge him for things that weren't necessary. He said they were very helpful.
Recommended

RP
Richard P.
Holly, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2012
verified customerVerified Customer
Category: Service
Richard said he had doubts about the brake system.
Recommended

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