Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

582 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


ML
Marilyn L.
Linden, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Marilyn said Mike is very nice and personable. They got her right in and provided shuttle service. The prices are competitive. They left her light switch turned all the way out, which caused the lights to stay completely on. She'll go back there. It would be really good if they offered senior discounts.
This review was collected via phone interview by Customer Research Inc.

JR
Joan R.
Linden, MI
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Joanne. She said she has been satisfied with them. They are friendly and honest. She's happy to have them.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Linden, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jason said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 08/10/2018

Good morning Jason. Thank you so much for giving us a chance to earn your business. We would also like to thank you for taking the time to provide us with your feedback. We greatly appreciate your business, and look forward to seeing you again in the future. We hope you have a great summer.
        The Team At Linden's Complete Auto Repair 


AV
Ameet V.
Linden, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Ameet said they do great work, are cheaper and they stand behind their work.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 08/10/2018

Good afternoon. We are so happy to hear you had another good experience with us. We are very glad we were able to save you money, and get your vehicle fixed, and back on the road. We take pride in what we do, and also try to improve each and everyday. We greatly appreciate your business, and look forward to seeing you again in the future. We hope you, and your family have a wonderful summer, and thanks again. 
The Team At Linden's Complete Auto Repair


LE
Lisa E.
Linden, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Lisa said everything was just great when she went to this business.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 08/07/2018

Good afternoon Lisa. We are glad to hear you were happy with your most recent visit to our shop. We we very happy we were able to fix your tire, and get you back on the road. Thank you for taking the time to provide us with feedback. We hope you have a great summer, and look forward to seeing you again in the future. 
         The Team At Linden's Complete Auto Repair 


JH
Josh H.
Linden, MI
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Josh said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 08/07/2018

Good afternoon Josh. We want to thank you for your continued commitment to our shop. We are thrilled to hear we did a good job for you, and your vehicle. We also want to thank you for taking the time to provide us with your feedback. We greatly appreciate your business, and look forward to seeing you again in the future. 
    The Team At Linden's Complete Auto Repair 


JD
Jeff D.
Linden, MI
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Spoke with Michelle. She said the work was done on time and everyone was nice when she called in.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 07/26/2018

Good morning. First of all we would like to thank you so much for your patience in completing all the repairs to your vehicle. We would also like to thank you for taking the time to provide us with your feedback. We are very happy to hear you had a good experience with our team. We hope you and your family have a wonderful summer, and look forward to seeing you again in the future. 
         The Team At Linden's Complete Auto Repair 
          


TC
Todd C.
Linden, MI
GMC Sierra 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2018 Category: Service
Todd said he was without his vehicle for an extra day because the lift broke and the mechanic wasn't able to look at his vehicle. Any other, time he's had a phenomenal experience.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 07/24/2018

Good morning Todd. We want to thank you for being so patient with us in completing your repairs. We are happy to hear that you had another good experience with us. We greatly appreciate your business, and look forward to seeing you again in the future. 
         The Team At Linden's Complete Auto Repair 


MP
MAUREEN P.
Linden, MI
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great service!
I have used it hem for many years off and on, always with great success. After my last visit they are my car care garage from here on! The mechanic who worked on my car was r ally great and knowledgeable. I highly recommend them!
MIKE D. from Linden's Complete Auto Repair responded on 07/18/2018

Good afternoon Maureen. We are very happy to hear you had another good experience with us. Thank you so much for taking the time to provide us with your feedback, as we look to improve each and everyday. We greatly appreciate your business, and look forward to seeing you again in the future. 
         The Team At Linden's Complete Auto Repair 


HM
Holli M.
Grand Blanc, MI
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Holli said, the business does good work but it took a long time.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 07/16/2018

Good afternoon Holli. Thank you so much for your patience in completing your repairs. We are glad to hear you had a good experience with us. thank you for taking the time to provide us with your feedback . We greatly appreciate your business, and look forward to seeing you again in the future. 
     The Team At Linden's Complete Auto Repair 


RS
Rick S.
Linden, MI
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Rick said he was satisfied with the work and timing.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 07/16/2018

Good afternoon Rick. Thank you so very much for giving us an opportunity to earn your business. We are happy to hear you had a good first experience with us. We also want to thank you for taking the time to provide us with your feedback. We hope you have a wonderful summer, and look forward to seeing you again in the future. 
        The Team At Linden Complete Auto Repair


SH
SHIRLEY H.
Byron, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Glad to know I can trust them.
I called ahead for an appointment but when I arrived my name wasn't listed. Said computer issues but believed me and got me right in. I asked for an oil change and to check to see if my tires needed replacing. Got both done and tires were good. I was rather amazed at the fact that they didn't try to sell me tires I didn't need. Also, gave me a discount. I paid just a little more than what I would have paid for just an oil change at the place I used to go.
MIKE D. from Linden's Complete Auto Repair responded on 07/09/2018

Good afternoon Shirley. We want to thank you for being so understanding on the mix up with your scheduling for your Chevy Silverado. We are so glad we were able to accommodate you, and still get your service done. We are also very happy to hear you had another good experience with us. We greatly appreciate your business, and look forward to seeing you again in the future. 
                     The Team At Linden's Complete Auto Repair 


SP
Steve P.
Linden, MI
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Spoke with Robin. She said the service was great.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 07/09/2018

Good afternoon. We are very happy to hear you had a good experience with us. Thank you so much for being so patient with the repairs to your vehicle. We also want to thank you very much for taking the time to provide us with your feedback. We greatly appreciate your business, and look forward to seeing you again in the future. 
                 The Team At  Linden's Complete Auto Repair


DC
Dave C.
Linden, MI
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Dave said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 06/30/2018

Good morning Dave. We want to thank you for bringing your Jeep Cherokee into us for your most recent service. We are very happy to hear you had a good experience with us. Thank you for taking the time to provide us with your feedback. We greatly appreciate your business, and look forward to seeing you again in the future. 
                  The Team At Linden's Complete Auto Repair


RG
Robert G.
Linden, MI
Ford C-Max Energi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Robert said it was top service and he has no complaints.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 06/29/2018

Good morning Robert. We want to thank you for your continued commitment to our business. We are very happy to hear you had another good experience with us. We greatly appreciate your business, and look forward to seeing you again in the future. 
                    The Team At Linden's Complete Auto Repair


DV
Doug V.
Linden, MI
GMC Terrain
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Doug said the business took good care of him. They met with him right away and gave him a price, although there was a bit of wait to get his vehicle in for the service.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 06/28/2018

Good morning Doug. We want to thank you for bringing your Gmc Terrain into us for your most recent service. We are happy to hear you had a good visit with us. Thank you for taking the time to provide us with your feedback, as we try to get better each day. We hope you have a wonderful summer, and look forward to seeing you again in the future. 
                    The Team At Linden's Complete Auto Repair 
               


KS
Katie S.
Byron, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Michael. He said he has a good history with the business, said he never gets over charged and their price was half the cost of others.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 06/28/2018

Good morning. Thank you for the positive comments about our shop. We are very happy to hear you had a good visit with us. We greatly appreciate your business, and look forward to seeing you again in the future.
                   The Team At Linden's Complete Auto Repair


JM
Jason M.
Swartz Creek, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Jason said the business provided awesome service. They were helpful and understanding.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 06/28/2018

Good morning Jason. Thank you so much for taking the time to provide us with your positive feedback. We are very happy to hear you had a good experience with us. We hope you and your family have a wonderful summer, and we look forward to seeing you again in the future. 
                The Team At Linden's Complete Auto Repair 


PS
Pat S.
Linden, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with John. He said he liked the workmanship and the atmosphere was good at the business.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 06/25/2018

Good morning. Thank you for bringing your Grand Caravan into us for your most recent service. We are thrilled to hear you had a good experience with us. Thanks for taking the time to provide us with your feedback. We hope you have a wonderful summer, and look forward to seeing you again in the future.
                   The Team At Linden's Complete Auto Repair 


JC
James C.
Linden, MI
Chevrolet Suburban
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/13/2018 Category: Service
James said he had very poor service at this business. He had to wait two weeks before they looked at his vehicle and they did not do it correctly when they did work on it.
This review was collected via phone interview by Customer Research Inc.
MIKE D. from Linden's Complete Auto Repair responded on 06/19/2018

Good morning James. We are very sorry you were not completely satisfied with your most recent visit. We also want to apologize for the amount of time it took to diagnosis your vehicle. We have reviewed your repair order, and are taking steps to make sure this does not happen again. We greatly appreciate your patience, business, and once again apologize for the miscommunication involving your vehicle. 
               The Team At Linden's Complete Auto Repair