Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

491 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 9 days ago

Reviews


KC
Kenneth C.
Henniker, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Honest Engine Auto Repair is appropriately named.
It took a long long time to find an someone we could trust.
Work is done well and prices are reasonable.

Verified Customer
Henniker, NH
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018
Nov. 2nd.
I have always been VERY satisfied with the service I receive. But yesterday I was a bit disappointed. I had an 11:00 appt. I dropped it off and was graciously driven home since I needed to get home 2nd. workman. I asked to be called when ready. By 1:00 I had not been called yet but I figured that it was only my winter tires being put on and surely in two hours the car would be ready. I was brought to the garage by my workman and the car had not even been touched. I was under the impression if I had an appt. the car would be taken whether I was waiting for it or not. The manager was under the impression that if I simply wanted to be called when it was done, that it didn't make any difference when it was done. I understand we both had different understanding of "when it is done, call". Fortunately I had brought a book, the mechanic returned from lunch and proceeded to change the tires. I left at 2:00.

RW
Ryan W.
New Hampshire
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Ryan said he liked his service. The work was really good. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

RC
Ryley C.
Manchester, NH
Ford E-350 Super Duty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Ryley said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Hillsboro, NH
Saturn Ion
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2018 Category: Service
Gary said he was unhappy with this business. He had his transmission changed and his vehicle takes 13 quarts of transmission fluid and he was billed for 18 quarts to the amount of $23 plus $120 for labor. He is going back to talk to Jerry the manager tomorrow on his day off. The work was okay and vehicle is working with no transmission problems. The billing was very high and he wonders why he had to pay for more transmission fluid than he needed. He just paid and left because he did not want to upset Jerry's wife. He did not get a quote for the service, but they could have offered one to him. It was his first time having a problem with them. They usually do a good job.
This review was collected via phone interview by Customer Research Inc.

BP
Brendon P.
Hillsboro, NH
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Brendon said the business did a good job at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Hillsboro, NH
Subaru Forester
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/27/2018 Category: Service
Stephen said the mechanics do good work at an honest, decent price, and they have always done that for him. There is a new worker at the front desk who is in training, and he stated he had to work with her in what she was doing. It is only a matter of time before she comes up to speed. The overall capability, cost and quality at this business is excellent. He said he goes back a long ways with the business and he feels comfortable with them.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Henniker, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Dan said the business has always made him very happy and he recommends them to friends.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Hillsboro, NH
GMC Yukon XL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/15/2018 Category: Service
Mark said the business was quick to get him in. The price of the parts was too high.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Henniker, NH
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2018
Honest Service
Relaxed, competent, honest service. Informal atmosphere. Friendly staff. Seem to know what they are doing. They do not try to nickel and dime you, or sell you something you don't need. I get the feeling my vehicle is in good hands.

LA
Lorraine A.
Henniker, NH
Ford Econoline Cargo Van
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/02/2018 Category: Service
Spoke with Raymond. He said he can still hear a little noise and will have to bring the vehicle back.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
New Hampshire
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Frank said the service was good.
This review was collected via phone interview by Customer Research Inc.

KW
Kim W.
Manchester, NH
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Kim said she has never had a problem with them. She's been going for some time and her family goes there to, and the staff have always been really good with them.
This review was collected via phone interview by Customer Research Inc.

LG
Loring G.
Waltham, MA
Suzuki Samurai
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Loring said they did a great job.
This review was collected via phone interview by Customer Research Inc.

ST
Suzanne T.
Hillsboro, NH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great work!
I had some side steps/guardrails put on my Jeep. I called on a Friday and they got me in on Saturday. They did a great job and the staff there is always friendly.

SF
Sandra F.
Henniker, NH
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Sandra's husband. He said the business takes care of the customers. They are prompt .They get the good work done with a lot of knowledge.
This review was collected via phone interview by Customer Research Inc.

JA
Jeannine A.
Henniker, NH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
The work is good and I don't have a hassle getting an appointment.
See above

AB
Andrew B.
Lancaster, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Spoke with Janice. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

NV
Nancy V.
Hillsboro, NH
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Honest Engine
As always, comfortable waiting area, friendly and competent staff, quick inspection turnaround time and fair prices. Highly recommend!

DG
Dylan G.
Hillsboro, NH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Dylan said the staff always do a good job.
This review was collected via phone interview by Customer Research Inc.