ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 6 days ago
JONNY S. on 10/11/2017
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"Friendly, clean, and have walking distance to eat when vehicle in the shop."
Like I said the place is friendly, clean and services are promise when vehicle is ready. Keep up the good job. Thank you.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/11/2017 07:46 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 10/11/2017

Thank you for the positive feedback.  It is our pleasure to provide you with exceptional service.  See you next time and Thank You again for your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
RYAN H. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very fast"
We had some unplanned maintenance and were helped very quickly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/10/2017 08:51 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 10/11/2017

Glad we could get you taken care of quickly.  Thank you for your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as always"
Friendly people fast service.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/09/2017 06:18 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 10/10/2017

We appreciate the 5 Star Rating and comments.  Thank you for your business and we look forward to seeing you next time!

Levi Bridge
Fixed Ops Director
505-327-0366
Patricia T. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's a pleasure to do business with Horace Hyundai"
All of the staff members in the service dept. are friendly, helpful and appear to truly be glad to service my Hyundai Santa Fe.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/07/2017 10:18 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 10/09/2017

Thank you for the kind words!  We really enjoy seeing you and working on your vehicle.  Thank you for your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Halvorson R. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Consistency "
Hyundai Service Dept are consistent in above average quality for cost of service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 12:56 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 10/04/2017

We appreciate your business and feedback.  We look forward to seeing you next time. 

Levi Bridge
Fixed Ops Director
505-327-0366
Michael J. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/03/2017 07:27 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 10/04/2017

Thank you for your business and the 5 Star Rating!  Look forward to seeing you next visit. 

Levi Bridge
Fixed Ops Director
505-327-0366
Debra K. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treat you like family"
Amazing
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/30/2017 07:25 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 10/02/2017

Thank you for the great comment and 5 Star Rating.  We truly appreciate you and your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Tavirius C. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly Service"
They are always so nice and honest about my car. I will continue to bring my cara here, as long as there attitude and service stays the same :)
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/29/2017 02:36 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/29/2017

Thank you for the Great Review but most of all your business!  We look forward to taking care of you in the future!  Have a Great Weekend! 

Levi Bridge
Fixed Ops Director
505-327-0366
Verified Customer on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service"
The employees make fell welcome.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/23/2017
Service Type: Repair
Review Created: 09/27/2017 06:00 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/28/2017

Thank you for the 5 Star Rating and the Great comments.  We appreciate your business and look forward to seeing you next time. 

Levi Bridge
Fixed Ops Director
505-327-0366
Anita L. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mark, Brodie, Chance are the Best"
Great service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/23/2017
Service Type: Maintenance
Review Created: 09/27/2017 10:31 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/28/2017

Thank you for your continued support of our business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Catherine B. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Helpful"
Great Customer Service, everyone I've dealt with has been very helpful and you can tell that customer service is a top priority.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 07:38 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/14/2017

Thank you for the compliment and 5 Star Review!  We look forward to seeing you next time and truly appreciate your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
I have had no issues or problems with Service at Horace Hyundai.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 02:01 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/06/2017

Thank you for the 5 Star Rating.   We appreciate your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
I like taking my car there for routine maintenance because they are thorough and professional.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 09/01/2017 08:57 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/05/2017

Thank you for the 5 Star rating and comments.  We appreciate your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Aubree S. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out and on my way!"
I've never had anything but professional and friendly service here. No complaints
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/01/2017 02:38 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/01/2017

First off Thank You for your business!  Secondly we appreciate the 5 Star Rating and nice review.   See you on your next service!

Levi Bridge
Fixed Ops Director
505-327-0366
JEFF V. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely and friendly
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/01/2017 01:42 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/01/2017

Thank you for the 5 Star response.  We appreciate your business and look forward to seeing you in the near future. 

Levi Bridge
Fixed Ops Director
505-327-0366
Yvonne V. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department is great and my ride back to work was friendly!!"
Excellent
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/31/2017 07:27 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 09/01/2017

Thank you for the compliments.  We appreciate your business and look forward to seeing you next time!

Levi Bridge
Fixed Ops Director
505-327-0366
Chris C. on 08/29/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"P,P&P"
Polite, proffesional & priced right
Service Type:
Review Created: 08/29/2017 04:50 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 08/30/2017

Thank you for the gret survey.  We appreciate your business. 

Levi Bridge
Fixed Ops Director
505-327-0366
Shirley M. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone is so willing to help and provide great customer service"
great experience
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/29/2017 01:29 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 08/29/2017

Thank you for the feedback!  We truly appreciate your business and look forward to seeing you next time. 

Levi Bridge
Fixed Ops Director
505-327-0366
Jose R. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"flat tire due to an allen wrench stuck and hitting side of wheel well"
fixed
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 08/29/2017 09:50 AM
Levi B., Fixed Ops Director at Horace Hyundai responded on 08/29/2017

Thank you for the 5 star rating.  We appreciate your business.

Levi Bridge
Fixed Ops Director
505-327-0366
Verified Customer on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people and offered me water and snacks. Waiting room has always been so HOT with the sun coming in directly. It is uncomfortable to sit there for extended time. Definitely need a shade or blinds during this time."
OK.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/27/2017 05:20 PM
Levi B., Fixed Ops Director at Horace Hyundai responded on 08/28/2017

Thank you for the suggestion.  We appreciate your business and look forward to seeing you next time. 

Levi Bridge
Fixed Ops Director
505-327-0366
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