Horsepower Auto Care


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

109 Reviews

99% Would Recommend
Latest Review about 1 year ago

Carolyn D. on 10/11/2016
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"Amazing customer service!"
My family brings all our cars to Horsepower - they're honest, do great work and have amazing customer service!
Service Date: 09/14/2016
Review Created: 10/11/2016 04:55 PM
MIKE and DIANE S. on 04/29/2015
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"Great service as always"
Their service stands above the rest !
Vehicle: Nissan Rogue
Service Date: 04/27/2015
Review Created: 04/29/2015 12:44 PM
Diane D. on 04/27/2015
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Diane said she always receives good service from this business.
Vehicle: BMW 323i
Category: Service
Service Date: 04/23/2015
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
JOCK and SUSAN R. on 04/26/2015
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"Fuel Pump Emergency"
My fuel pump failed and the car had to be hauled. I was on my way to camp to replace a deck and had the tools in my vehicle. The utility trailer was left beside the road. Bob went and picked up the trailer for me and Bonnie rearranged the shop schedule to accommodate my emergency. I was back on the road the next day. Bob found problems with the trailer and fixed them too in the same time frame. I feel very fortunate to count these folks as good friends who have looked after all my vehicles for the last 30 years.
Vehicle: Chevrolet Suburban
Service Date: 04/21/2015
Review Created: 04/26/2015 08:36 AM
Patty W. on 04/24/2015
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Patty said this business always does a good job.
Vehicle: Ford Edge
Category: Service
Service Date: 04/16/2015
Review Created: 04/24/2015
This review was collected via phone interview by Customer Research Inc.
Gary F. on 04/21/2015
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Gary said this business is very professional, honest and trustworthy.
Vehicle: Land Rover Discovery
Category: Service
Service Date: 03/24/2015
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Liz G. on 04/21/2015
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Liz said the service provided by the business was very good. The employees are courteous and honest, and their customer service is excellent.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/15/2015
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Celia L. on 04/20/2015
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Celia said that this business is wonderful and the prices are reasonable. She added that the employees are honest and they do good work.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/14/2015
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Val S. on 04/20/2015
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Val said the business charged too much for what they did, and they did extra work without asking first. He would not recommend the business based on his experience.
Vehicle: Subaru Outback
Category: Service
Service Date: 04/17/2015
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
GREGORY N. on 04/11/2015
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"Honesty and integrity"
I have confidence in this auto repair shop.
Vehicle: Toyota Highlander
Service Date: 04/10/2015
Review Created: 04/11/2015 03:44 AM
ALMA N. on 04/01/2015
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"friendly and dependable"
the work was done quickly and promptly
Vehicle: Ford Fusion
Service Date: 03/31/2015
Review Created: 04/01/2015 04:34 AM
PAM WOOD R. on 03/28/2015
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"car maintenance"
I was completely satisfied with the service I received. I always get good service at Horsepower Auto Care.
Vehicle: Chevrolet Equinox
Service Date: 03/27/2015
Review Created: 03/28/2015 06:52 PM
Kirk O. on 03/28/2015
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Kirk said this business did all the service repairs in a timely manner and they were friendly.
Vehicle: Acura MDX
Category: Service
Service Date: 03/06/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Justin S. on 03/28/2015
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Justin said they are polite and do a very good job.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 03/16/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Rebecca K. on 03/27/2015
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Rebecca said they are wonderful people to work with. She likes their business ethics. They are perfect.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/24/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Jeff C. on 03/27/2015
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Jeff said the business is reliable, timely and honest.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/09/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
KAREN L. on 03/23/2015
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"New vehicle inspection"
After 10 years of maintaining my previous vehicle, I brought it in my new vehicle for inspection. Starting fresh!
Vehicle: Kia Soul
Service Date: 03/13/2015
Review Created: 03/23/2015 04:35 AM
Lenny F. on 03/18/2015
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Lenny said the business got him in and out in a decent amount of time and gave him notice when he could not get his vehicle in. Everything was good and it worked out well.
Vehicle: Honda CR-V
Category: Service
Service Date: 03/16/2015
Review Created: 03/18/2015
This review was collected via phone interview by Customer Research Inc.
Dale C. on 03/13/2015
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Dale said he has had good luck with the facility. He has been using them for thirty years. They do a really fine job.
Vehicle: Lexus ES 350
Category: Service
Service Date: 03/12/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
Elizabeth L. on 03/07/2015
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Elizabeth said she would recommend this business for service, but they were a little rude to her this time. They told her she needed to clean the inside of her vehicle, even though they were just working on the outside.
Vehicle: Jeep Liberty
Category: Service
Service Date: 03/04/2015
Review Created: 03/07/2015
This review was collected via phone interview by Customer Research Inc.
Bonnie M. at Horsepower Auto Care responded on 03/13/2015

Thank you Elizabeth for clarifing your concerns. As we always wash the windshield and vacuum the drivers floor with all oil changes and in no way were we implying that your car was messy. We are happy you were satisfied  with your visit.  

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