Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

110 Reviews

99% Would Recommend
Latest Review 3 months ago

Reviews


ES
Ernest and Bonita S.
Richmondville, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great service
Bob and Bonnie had our car repaired in a matter of a few hours after bringing it in. Bob even gave us a ride to our sons house while the car was being fixed.We are from out of town and not familiar with repair shops in the area,certainly made the right choice when we bought it here.I would highly recommend Horsepower Auto to anyone needing their car serviced and on top of it all you won't find two nicer people than Bob and Bonnie.

CD
Carolyn D.
Portland, ME
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016
Amazing customer service!
My family brings all our cars to Horsepower - they're honest, do great work and have amazing customer service!

MS
MIKE and DIANE S.
Portland, ME
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2015
Great service as always
Their service stands above the rest !

DD
Diane D.
Maine
BMW 323i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2015 Category: Service
Diane said she always receives good service from this business.
This review was collected via phone interview by Customer Research Inc.

JR
JOCK and SUSAN R.
Gorham, ME
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2015
Fuel Pump Emergency
My fuel pump failed and the car had to be hauled. I was on my way to camp to replace a deck and had the tools in my vehicle. The utility trailer was left beside the road. Bob went and picked up the trailer for me and Bonnie rearranged the shop schedule to accommodate my emergency. I was back on the road the next day. Bob found problems with the trailer and fixed them too in the same time frame. I feel very fortunate to count these folks as good friends who have looked after all my vehicles for the last 30 years.

PW
Patty W.
Casco, ME
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2015 Category: Service
Patty said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
Maine
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Gary said this business is very professional, honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

LG
Liz G.
Standish, ME
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Liz said the service provided by the business was very good. The employees are courteous and honest, and their customer service is excellent.
This review was collected via phone interview by Customer Research Inc.

CL
Celia L.
Naples, ME
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Celia said that this business is wonderful and the prices are reasonable. She added that the employees are honest and they do good work.
This review was collected via phone interview by Customer Research Inc.

VS
Val S.
Falmouth, ME
Subaru Outback
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/20/2015 Category: Service
Val said the business charged too much for what they did, and they did extra work without asking first. He would not recommend the business based on his experience.
This review was collected via phone interview by Customer Research Inc.

GN
GREGORY N.
Raymond, ME
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2015
Honesty and integrity
I have confidence in this auto repair shop.

AN
ALMA N.
Gorham, ME
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2015
friendly and dependable
the work was done quickly and promptly

PR
PAM WOOD R.
Westbrook, ME
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015
car maintenance
I was completely satisfied with the service I received. I always get good service at Horsepower Auto Care.

KO
Kirk O.
Falmouth, ME
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015 Category: Service
Kirk said this business did all the service repairs in a timely manner and they were friendly.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Raymond, ME
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015 Category: Service
Justin said they are polite and do a very good job.
This review was collected via phone interview by Customer Research Inc.

RK
Rebecca K.
Windham, ME
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015 Category: Service
Rebecca said they are wonderful people to work with. She likes their business ethics. They are perfect.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Portland, ME
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015 Category: Service
Jeff said the business is reliable, timely and honest.
This review was collected via phone interview by Customer Research Inc.

KL
KAREN L.
Windham, ME
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2015
New vehicle inspection
After 10 years of maintaining my previous vehicle, I brought it in my new vehicle for inspection. Starting fresh!

LF
Lenny F.
Casco, ME
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2015 Category: Service
Lenny said the business got him in and out in a decent amount of time and gave him notice when he could not get his vehicle in. Everything was good and it worked out well.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Gray, ME
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015 Category: Service
Dale said he has had good luck with the facility. He has been using them for thirty years. They do a really fine job.
This review was collected via phone interview by Customer Research Inc.