Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

109 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


CD
Carolyn D.
Portland, ME
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016
Amazing customer service!
My family brings all our cars to Horsepower - they're honest, do great work and have amazing customer service!

MS
MIKE and DIANE S.
Portland, ME
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2015
Great service as always
Their service stands above the rest !

DD
Diane D.
Maine
BMW 323i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2015 Category: Service
Diane said she always receives good service from this business.
This review was collected via phone interview by Customer Research Inc.

JR
JOCK and SUSAN R.
Gorham, ME
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2015
Fuel Pump Emergency
My fuel pump failed and the car had to be hauled. I was on my way to camp to replace a deck and had the tools in my vehicle. The utility trailer was left beside the road. Bob went and picked up the trailer for me and Bonnie rearranged the shop schedule to accommodate my emergency. I was back on the road the next day. Bob found problems with the trailer and fixed them too in the same time frame. I feel very fortunate to count these folks as good friends who have looked after all my vehicles for the last 30 years.

PW
Patty W.
Casco, ME
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2015 Category: Service
Patty said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
Maine
Land Rover Discovery
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Gary said this business is very professional, honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

LG
Liz G.
Standish, ME
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Liz said the service provided by the business was very good. The employees are courteous and honest, and their customer service is excellent.
This review was collected via phone interview by Customer Research Inc.

CL
Celia L.
Naples, ME
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Celia said that this business is wonderful and the prices are reasonable. She added that the employees are honest and they do good work.
This review was collected via phone interview by Customer Research Inc.

VS
Val S.
Falmouth, ME
Subaru Outback
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/20/2015 Category: Service
Val said the business charged too much for what they did, and they did extra work without asking first. He would not recommend the business based on his experience.
This review was collected via phone interview by Customer Research Inc.

GN
GREGORY N.
Raymond, ME
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2015
Honesty and integrity
I have confidence in this auto repair shop.

AN
ALMA N.
Gorham, ME
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2015
friendly and dependable
the work was done quickly and promptly

PR
PAM WOOD R.
Westbrook, ME
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015
car maintenance
I was completely satisfied with the service I received. I always get good service at Horsepower Auto Care.

KO
Kirk O.
Falmouth, ME
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015 Category: Service
Kirk said this business did all the service repairs in a timely manner and they were friendly.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Raymond, ME
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015 Category: Service
Justin said they are polite and do a very good job.
This review was collected via phone interview by Customer Research Inc.

RK
Rebecca K.
Windham, ME
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015 Category: Service
Rebecca said they are wonderful people to work with. She likes their business ethics. They are perfect.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Portland, ME
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015 Category: Service
Jeff said the business is reliable, timely and honest.
This review was collected via phone interview by Customer Research Inc.

KL
KAREN L.
Windham, ME
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2015
New vehicle inspection
After 10 years of maintaining my previous vehicle, I brought it in my new vehicle for inspection. Starting fresh!

LF
Lenny F.
Casco, ME
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2015 Category: Service
Lenny said the business got him in and out in a decent amount of time and gave him notice when he could not get his vehicle in. Everything was good and it worked out well.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Gray, ME
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015 Category: Service
Dale said he has had good luck with the facility. He has been using them for thirty years. They do a really fine job.
This review was collected via phone interview by Customer Research Inc.

EL
Elizabeth L.
Bethel, ME
Jeep Liberty
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2015 Category: Service
Elizabeth said she would recommend this business for service, but they were a little rude to her this time. They told her she needed to clean the inside of her vehicle, even though they were just working on the outside.
This review was collected via phone interview by Customer Research Inc.
Bonnie M. from Horsepower Auto Care responded on 03/13/2015

Thank you Elizabeth for clarifing your concerns. As we always wash the windshield and vacuum the drivers floor with all oil changes and in no way were we implying that your car was messy. We are happy you were satisfied  with your visit.