ReScore Reviews™ (1)
Thank you Dave. We really do appreciate your business. We will always try and make things right if we make a mistake. We might even pay for your dinner too. :-) Have a blessed day!
I see that there was an emissions inspection done, and the car had about 2700 miles on it since last years inspection. Are all cars regardless of annual mileage now required to have the emissions test? (Previous years there was an exemption for the low miles)
Yes, we still have to hook it up and do the test as usual and issue you a sticker, no difference there. The under 5000 rule is that you are exempt from having to pass. If you had a check engine light on, you would not have to fix it. Thanks for your business.
Clarification. If the tech is aware it is under the miles, he still needs to enter the the info in the emission machine and issues a sticker. That is why there is a charge. You should have recieved an exemption sticker and a lower charge for the "inspection". I will check into it on Monday for you. Have a great weekend. Eric Huber
Make them a little more convenient for your customers that live on the west & southern part of Lancaster County.
When I brought in the car there was a misunderstanding as to whether I'd wait or not. Sal, Dustin and (I'm sorry I don't recall your name) the fellow who rented me a car really helped to solve my dilemma of being stuck in a heartbeat. I got regular updates on the fix and afterwards spoke with Randall, the mechanic who made the repairs. He told me about the things he noticed and what to focus on next. No sales pitch, just good, solid advice. I really appreciate how all the folks I've interacted with have helped me this week with kindness, knowledge and value. It's been a wonderful beginning. Thanks guys!
I can't wait for the expansion of the luxurious customer lounge and coffee bar. ;^)
Nice facility tour and verbal exchange with the technicians, smart group of guys.
the parts inventory was very extensive and shows a willingness to invest for the customer's convenience.
Great people, although I did miss Earl that day.