Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1039 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


JD
Jay D.
Lubbock, TX
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Jay said everything went just fine at this business. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
MARSHALL R.
Anton, TX
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Hud's Auto Service has always been very professional; they do excellent work--I won't take my vehicle anywhere else!
Excellent service--I took my 2013 Highlander in for what I would call "an 80,000 mile" check up. Hud and his folks took tremendous care of the vehicle...what I like most is the honesty and work ethic of all that work with Hud. I always get a call after they have checked out one of my vehicles, letting me know what definitely needs to be done as well as what might need to be done somewhat later. Thank you guys for your hard work!
Nathan G. from Hud's Auto Service responded on 08/13/2018

Thank you.  We appreciate your business and are happy to keep you on the road.  Don't hesistate to call if you need anyting. 


MB
Mark B.
Texas
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mark said both the staff and the mechanics did very well.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 08/13/2018

Thanks for bringing in your Camry.  Always happy to keep our import specialist busy.  Call us anytime. 


LH
Linda H.
Lubbock, TX
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Linda said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 08/13/2018

Thanks for the recommendation.  Appreciate you bringing in your Mercury!


BE
Beverly E.
Lubbock, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Beverly said this business has always provided good work.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 08/13/2018

Thanks for your kind review.  Appreciate you and all the years you have been a customer at Hud's!


LH
Lanny H.
Anton, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Lanny said the staff are good and have character. He really likes the work.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 08/06/2018

Appreciate your kind words and for choosing to do business with us.  - Nathan


DC
Doug C.
Lubbock, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Doug said the business's service was good, they were helpful and they were on it.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 08/01/2018

Doug,

Thanks for coming in and letting us serve your
automotive needs.  We will continue to work hard
to be "helpful and on it!"
We appreciate your feedback.


DF
Derek F.
Shallowater, TX
Chevrolet Chevy Express
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Derek said the work was good but it took 3 days to complete.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/30/2018

Derek,

Thanks for allowing us to repair your Chevy...
it is a very busy time of year for us...we will continue to look for ways to do repairs as quickly as possible.  


DT
Debra T.
Wolfforth, TX
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Debra said they were very courteous, very nice. They are too expensive.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/30/2018

Debra,

Thanks for coming in and letting us serve you.
Auto repair is a necessary expense...we will continue to look
for ways to keep costs down and pass that savings 
on to you.


TP
Ted P.
Lubbock, TX
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Ted said he has gone to this business 2 times. He likes them.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/20/2018

Ted,

Thanks for coming in again and letting us take
care of your vehicle and keep you rolling. :)


BC
Barrett C.
Lubbock, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Barrett said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/20/2018

Barrett-

thanks for coming in and letting us take care of your
Chevy...we appreciate your business!


PJ
Paul J.
Lubbock, TX
Ford Expedition
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Paul said he took his vehicle in to this business to fix a fan motor. They replaced the fan motor but did not solve the problem, it went back out 3 days later and he had to return. Other than that they were great.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 07/13/2018

Thanks for your patience!  Always hate when one comes back.  Appreciate your grace while we got it fixed up. -Nathan


GN
Greg N.
Lubbock, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Greg said the staff always do what they say they're going to do.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/16/2018

Greg-

Being a man of your word always has been-
and always will be important right?
thanks for coming in~


PT
Patrick T.
Lubbock, TX
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Patrick said the staff are friendly and up front about the cost. They pick him up and take him to work.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/16/2018

Patrick,

We know you need to know the cost up front so you can make good decisions about your vehicle repairs/maintanance.  Glad we could help.
Thanks for coming in.


GO
Gregory O.
Lubbock, TX
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Gregory said the staff were honest, and did a good job.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/16/2018

Gregory,

"Quality auto repair with someone you can trust"
is our motto...thanks for letting us know how we did.
Appreciate you letting us serve you.


KH
Keith H.
Lubbock, TX
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Keith said the facility did good work at a fair price.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/16/2018

Keith,

"good work at a fair price" is how we like to do business!  Thanks for coming in and letting us take care of your vehicles needs.  


DJ
David J.
Texas
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
David said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
lisa h. from Hud's Auto Service responded on 07/16/2018

Thanks David for letting us take care of your vehicle!
Appreciate your feedback!


AH
Andy H.
Lubbock, TX
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Andy said the staff members were trustworthy and honest. They are good to work with.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 06/14/2018

Thanks for the kind words, always happy to help keep you rolling on the the next gig.  -Nathan


JA
Jerry A.
Lubbock, TX
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jerry said the service was fast and the price was right.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 06/14/2018

Thank you Jerry.  We do our best to treat you how we would want to be treated. -Nathan


DS
Debbie S.
Lubbock, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Debbie said the staff were really good and they communicated throughout the whole process. The prices were cheaper than they originally told her they would be.
This review was collected via phone interview by Customer Research Inc.
Nathan G. from Hud's Auto Service responded on 06/14/2018

Great to catch up with you again!  Anytime we can save time or money on a part, we pass the savings back to you.  Thanks for the kind words. -Nathan