Overview

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

1455 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.3749978/5Overall Rating 4.3749978/5Overall Rating 4.3749978/5Overall Rating 4.3749978/5rating 4.3749978
Original
Overall Rating 2.0312538/5Overall Rating 2.0312538/5rating 2.0312538rating 2.0312538rating 2.0312538
87% Would Recommend
91% Business Response
Latest Review about 22 hours ago

Reviews


DT
Diana T.
Weehawken, NJ
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Expertice -their level of knowledge
Very please with their service due to tie management

Verified Customer
Astoria, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
Great service and job well done

BH
Barry H.
New York, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Friendly fast clean
Come see for yourself, mention my name 😎

LA
Lydia A.
Staten Island, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Customer Service
Great service and less than one hour!

Verified Customer
Bayonne, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/14/2019 Category: Service
Not great left a bad taste in my mouth
Needs a lot of improvement
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/15/2019

It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
Jersey City, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Great service
The service was on time and the wait was minimal.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/15/2019

Your kind words are much appreciated.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

EG
Evelyn G.
Florence, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Service
I don't have to spin the whole day for service
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/15/2019

Thank you for the 5 stars.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

IL
Ileana L.
Perth Amboy, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent service
Very professional
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/15/2019

Thank you for taking the time to fill out our survey.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
Jersey City, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
maintenance care visit
Very satisfied with the service I received. Wait time was much less than I expected. Very efficient.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/15/2019

Thank you for taking the time to fill out our survey.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

MH
Mohammad H.
Flushing, NY
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
hyundai sonata
its a good car. I like my sonata. I drive so many branded cars but this one is the best of all. it's so smooth and quite....
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/15/2019

We always appreciate positive feedback from our customers.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
Jersey City, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/08/2019 Category: Service
Nothing
Poor
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/11/2019

It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

PC
Pedro C.
Jersey City, NJ
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Good
Good nice
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/15/2019

Thank you so much for the great review.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

JN
Jose N.
Jersey City, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2019 Category: Service
Close to home
Service dept is close to home which is very convenient
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/08/2019

Thank you for taking the time out to fill out the survey, your feedback is important to us.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

OG
Oscar G.
Jersey City, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Punctuality of service.
Sales representatives are always accommodating. FREE COFFEE.

JB
Julio B.
Fort Lee, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
A good fast services
Hudson Hyundai Service Department are so professional, they did the job fast.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/02/2019

Your feedback is very valuable to our dealership

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

MV
Maria V.
Jersey City, NJ
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
The staff
Amazing best service rep ever
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/02/2019

When our customers leave here happy, that makes us happy

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

AB
Adam B.
Bayonne, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
FAST SERVICE
Dropped off my car for a recall and they finished it quickly. They even did a thorough multi-point inspection.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/02/2019

We always appreciate positive feedback from our customers

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
Jersey City, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Best cars on the road
This is my 3rd encore with Hyundai.
I recommend Hyundai to my
Sister-in - law.
She is now driving a Santa Fe...
All’s happy.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 01/02/2019

Thank you so much for the great review

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

MB
Michael B.
Bayonne, NJ
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2018 Category: Service
Hyundai needs to upgrade facility
Waiting area is poorly set up. Especially if waiting more than an hour. Need to update customers on progress.

MB
Melvin B.
Jersey City, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Excellent service
Excellent service
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 12/29/2018

Your kind words are much appreciated.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com