Overview

Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39

1397 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.3548374/5Overall Rating 4.3548374/5Overall Rating 4.3548374/5Overall Rating 4.3548374/5rating 4.3548374
Original
Overall Rating 2.0322613/5Overall Rating 2.0322613/5rating 2.0322613rating 2.0322613rating 2.0322613
87% Would Recommend
91% Business Response
Latest Review about 3 hours ago

Reviews


VL
Valerie L.
Newark, NJ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Very good service. Very time efficient
I have been a Hudson Hyundai customer for some time now. Service is always great and have also recommended the dealership to a few of my friends. Thanks for what you do!

Verified Customer
West New York, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/13/2018 Category: Service
Bad service
Would not recommend.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/13/2018

It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
West New York, NJ
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Good Work
They did good work on my car
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/13/2018

Your kind words are much appreciated.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
East Orange, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
everyone seems pleasant
none

TL
Tywanna L.
Newark, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Satisfied customer
The friendliness & professionalism of the employees.
Stacey D., Coordinator/ Liaison from Hudson Hyundai responded on 11/13/2018

When our customers leave here happy, that makes us happy.

Stacey Duong
Coordinator/ Liaison
(201)-333-3100 
sduong@hudsonautogroup.com

Verified Customer
North Bergen, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2018 Category: Service
2018 Sonata Owner
Witnessed several unhappy customers complaining about an issue I’ve had in the past.
Stacey D., Coordinator/ Liaison from Hudson Hyundai responded on 11/13/2018

It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.

Stacey Duong
Coordinator/ Liaison
(201)-333-3100 
sduong@hudsonautogroup.com

KY
Kenny Y.
Bayonne, NJ
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Solved the problem
Brought my car in the morning and picked it up the same evening with the problem fixed. No hassle while the car is still under warranty
Stacey D., Coordinator/ Liaison from Hudson Hyundai responded on 11/13/2018

Thank you so much for the great review.

Stacey Duong
Coordinator/ Liaison
(201)-333-3100 
sduong@hudsonautogroup.com

KH
Keith H.
Newark, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Oil Change
Every time I come in Hudson Hyundai for my car service.. They always great me with open arms.. The customer service is always outstanding...And all the employees is always professional. Keep up the great work....
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/12/2018

When our customers leave here happy, that makes us happy. Thank you for the 5 stars.
 

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
Irvington, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Courteous Staff
Service Department was prompt and nice.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/12/2018

Your feedback is very valuable to our dealership

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

EG
Evelyn G.
Florence, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018 Category: Service
Service
I don't wait until my car needs $1000 worth of service to tell me. When the only place I take my car is to Hudson Hyundai.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/12/2018

It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

WA
William A.
Bayonne, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Good staff
Fast service
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/09/2018

We understand your time is valuable.  We appreciate your feedback.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

JC
Juan C.
Keansburg, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Schedule service.
Fast. Reliable. In and out . No hassle.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/08/2018

We understand your time is valuable.  We appreciate your feedback. Thank you for the 5 stars.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

TC
Tamika C.
Perth Amboy, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/07/2018 Category: Service
Oil change
The time the service took was ridiculous and the fact that it took almost three hours and there was no communication of the status of my vehicle made it worst.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/09/2018

It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
Jersey City, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
In and out.
Very pleasant, and swift. Thank you
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/08/2018

We are so glad your experience here was a positive one.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

RA
Robin A.
Paterson, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Friendliness.
Prices are reasonable and the staff is friendly and courteous.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/08/2018

When our customers leave here happy, that makes us happy.

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

MG
Mohit G.
Piscataway, NJ
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Couldn't have asked for a better customer experience
As usual, very smooth and timely process. Performed all the tasks I had asked for well and within the time they had stated. Couldn't have asked for a better experience.
Jeffrey J J., Parts and Service Director from Hudson Hyundai responded on 11/08/2018

We always appreciate positive feedback from our customers. Thank you for the 5 Stars

Jeff Jamison
Parts and Service Director
1-201-333-3100
jjamison@hudsonautogroup.com

Verified Customer
Lyndhurst, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Kash
Kash handled the transaction well.
Stacey D., Coordinator/ Liaison from Hudson Hyundai responded on 11/06/2018

Thank you so much for the great review.

Stacey Duong
Coordinator/ Liaison
(201)-333-3100 
sduong@hudsonautogroup.com

Verified Customer
Jersey City, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Great customer service
Always satisfied from purchase to the service from their staff
Stacey D., Coordinator/ Liaison from Hudson Hyundai responded on 11/02/2018

Wow, thank you so much for the 5 stars! We hope to see you for your next service.

Stacey Duong
Coordinator/ Liaison
(201)-333-3100 
sduong@hudsonautogroup.com

Verified Customer
Union City, NJ
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2018 Category: Service
Great service
As soon as I got to the service office Vince helped me, understood my problem and did not make me wait that long! Thank you.
Stacey D., Coordinator/ Liaison from Hudson Hyundai responded on 11/01/2018

We are so glad your experience here was a positive one.

Stacey Duong
Coordinator/ Liaison
(201)-333-3100 
sduong@hudsonautogroup.com

Verified Customer
Bronx, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/01/2018 Category: Service
Clean customer service good
Good
Stacey D., Coordinator/ Liaison from Hudson Hyundai responded on 11/01/2018

Your kind words are much appreciated.

Stacey Duong
Coordinator/ Liaison
(201)-333-3100 
sduong@hudsonautogroup.com