Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

2833 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.1176488/5Overall Rating 4.1176488/5Overall Rating 4.1176488/5Overall Rating 4.1176488/5rating 4.1176488
Original
Overall Rating 1.94118/5rating 1.94118rating 1.94118rating 1.94118rating 1.94118
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MB
Michael B.
Dallas, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
what i wanted
my work was scheduled, my work was on time, my work was done in a timely manner, they were polite. can't ask for more.

TC
Timothy C.
Mc Kinney, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great
Fast and professional

JW
James W.
Allen, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Excellent Service
Everyone is always friendly and professional! I will always return.

LT
Latwonda T.
Allen, TX
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Customer service
I received excellent customer service while having my car serviced.

TN
Thomas N.
Mc Kinney, TX
2013 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/13/2019 Category: Service
service writers are nice but I lack confidence in the actual work that gets done here
I have spent a lot of time and money here. I believe I am done with this place
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate you taking the time to complete our review and bring your concerns to our attention.  We rely on our reputation for outstanding service to build our business. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

Verified Customer
Mc Kinney, TX
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Reliable Service Center
Since knowing the great service of a Hyundai I bought three cars Hyundai and have an excellent performance, an after the service at Huffines Hyundai McKinney, they continue perform as new.
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

Verified Customer
Plano, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Much better than Plano location
I got my car serviced at the Plano location a few months before I took my car to Mckinney and the Plano dealership told me I would have to spend over $3,000 on a long list of repairs. I knew this did not make sense, so I held off on all the repairs they recommended. When I brought my car in to Mckinney they told me my car looked great and only had a few maintenance services they recommended. The staff at the Mckinney dealership is very trustworthy and kind. My entire experience with the Plano dealership felt like a scam.
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

CH
Carol H.
Mc Kinney, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Carol H
Received excellent service. The gentleman in charge of working with me kept me posted on what was going on with my car and was really nice.
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

Verified Customer
Farmersville, TX
2017 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Location
N/A
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

SR
Sue R.
Fairview, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Always service my car within an hour or so, even when I do not have an appt.
Personnel friendly and I have had my car serviced there as recommended.
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

Verified Customer
Melissa, TX
2012 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/11/2019 Category: Service
Bad service dept
Shaking my head at a very bad experience... 3 weeks for a repair with no loaner offered and no phone call for full 24 hours not knowing diagnostics. No communication, don’t answer the phones. Poor expectations. Would not recommend
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate you taking the time to complete our review and bring your concerns to our attention.  We rely on our reputation for outstanding service to build our business. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

CJ
Charles J.
Plano, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/11/2019 Category: Service
Worst Company Ever
Don’t buy from this dealership
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate you taking the time to complete our review and bring your concerns to our attention.  We rely on our reputation for outstanding service to build our business. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

RG
Robert G.
Dallas, TX
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
People in service dept
Michael B
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

RN
Ronald N.
Fairview, TX
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Reasonable and Respectful
Came in for an oil change. Found a few extra issues, nothing major. They were respectful that i would handle some myself and the price for the issue that needed immediate resolving was competitive and reasonable.
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

TO
Tamala O.
Irving, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Huffines Hyundai
The guys are so nice!!
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

Verified Customer
Plano, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great
Excellent service.
RYAN H. from Huffines Hyundai Mckinney responded on 06/13/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

MS
Marlon S.
Aubrey, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
2h for ordinary 7,500 miles maintenance is a bit too much
My Elantra's maintenance package was the regular periodic 7,500 miles one. I had an appointment scheduled and I believe 2 hours for that maintenance is a bit too much.
The maintenance itself is good and I have no complaints and the person who attended me was very courteous and kept me informed of what was being done, so, we're good here.
The other part that I didn't like it is that, every time, I need to remind them I have a certain maintenance package and it would cost a bit less than the usual. In my viewpoint this should be a no-brainer, they got my car's VIN, enter it in the system and boom... all info related to my car's package, including maintenance discounts, should be there. Also, I receive a considerable amount of emails and letters about discounts and coupons but if I don't take the paper, it doesn't work... come on... I'm a returning customer from Huffines Hyundai Mckinney and I need to take all these papers? Shouldn't it be as easy as, "well, we have on the system that we sent you coupon X, Y and Z, therefore you have an additional discount of N%".
RYAN H. from Huffines Hyundai Mckinney responded on 06/11/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

SB
Sarbik B.
Plano, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Excellent service
Nice team
RYAN H. from Huffines Hyundai Mckinney responded on 06/11/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

CM
Christopher M.
Dallas, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Friendly Service
I have to drive 45 minutes to the dealership. So to receive fast friendly service is a plus for me.
RYAN H. from Huffines Hyundai Mckinney responded on 06/11/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net

PM
Priya M.
Frisco, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Excellent customer service from Cliff Roberts at Huffines Mckinney!!
Cliff made my visit very pleasant and efficient. Thank you!!
RYAN H. from Huffines Hyundai Mckinney responded on 06/10/2019

Thank you for taking the time to complete our satisfaction survey.  My team and I greatly appreciate the high ratings that you gave our dealership.  We rely on our reputation for outstanding service to build our business, so please share your good experience and good feelings with your friends and family.  We look forward to serving you in the future. 

Ryan Hite
Service Manager
Huffines Hyundai McKinney
469-525-4350
ryan.hite@huffines.net