ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
100% Business Response
Latest Review 3 days ago
James W. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Beckley Service sept "
Friendly staff quick service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/18/2017 10:02 AM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/20/2017

THANK YOU SO MUCH FOR THE REVIEW AND 5 STAR RATING
RONNIE COLLINS
304-254-8220
Christy T. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome service "
everyone was super friendly and helpful
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 07:27 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/17/2017

THANK YOU SO VERY MUCH FOR THE GREAT REVIEW.  PLEASE CALL US ANYTIME.
RONNIE COLLINS
304-254-8220
Betty B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"hybrid"
Excellent service department for all cars. Highly recommend
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 03:37 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/17/2017

THANK YOU SO MUCH FOR THE GREAT REVIEW AND 5 STAR RATING. WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220
Verified Customer on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service "
I was super happy with the oil change and will be back
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:08 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/16/2017

THANK YOU FOR THE REVIEW
RONNIE COLLINS
304-254-8220
William F. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service."
Friendly staff and thorough service.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/15/2017 02:32 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/15/2017

THANK YOU FOR THE GREAT REVIEW. WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220
Robin D. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My timing was great!"
I needed an oil change and they just happen to have a slot open when I walked in to set the appointment. They finished everything I needed very quickly and everyone was extremely nice.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:19 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/15/2017

THANK YOU SO MUCH FOR THE 5 STAR REVIEW AND KIND WORDS
RONNIE COLLINS
304-254-8220
Phyllis B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the open area for patrons to wait for service, I have never came to Beckley prior to this date, but will return for all services now."
Everyone you pass in hall or parking lot greet you with a Smile and Hello.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:09 AM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/15/2017

THANK YOU SO MUCH FOR THE GREAT REVIEW AND KIND WORDS.  WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220
Arbutus P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The personel and the employess are so courteous and friendly. "
5 stars
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:03 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/15/2017

THANK YOU SO MUCH FOR THE 5 STAR RATING.  WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220
Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Saved the day!"
I blew a tire outside of Weston. I was able to get AAA to install donut until I could find a tire. I went to Weston and Buckhannon but was promised a tire would be on next truck at Walmart. Spent night on,y to find out wring tire was ordered. Travel Nextel day to Beckley and the Hynudai dealership just happend to have the right size.
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/11/2017 04:38 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/13/2017

THANK YOU SO MUCH FOR THE GREAT REVIEW AND 5 STAR RATING.
RONNIE COLLINS
304-254-8220
Wallace P. on 11/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice and clean"
have bought about seven vehicles from this dealership and they have great service department.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/09/2017 03:48 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/10/2017

THANK YOU FOR THE REVIEW. WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220
Loretta C. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff are friendly and always does good "
We are very satisfied with the service there. They always take our car in on time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 02:30 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/08/2017

THANK YOU FOR THE GREAT REVIEW AND 5 STAR RATING.  WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220
NANCY S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service department is fantastic! "
The techs are always friendly and they are knowledgeable about Hyundai vehicles and products. The service advisors go out of their way to make their customers feel important. The Parts department men do a great job with recommending accessories. I know that I am in safe hands when my vehicle needs maintenance.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/08/2017 12:18 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/08/2017

THANK YOU SO SO MUCH FOR THE GREAT REVIEW AND VERY KIND WORDS.  WE ARE SO GLAD YOU HAVE BEEN A LONG TIME CUSTOMER AND HOPE YOU ALWAYS BE.  PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220
Roy B. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people you have working there "
Respect you show
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/05/2017 04:27 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/06/2017

THANK YOU MR BERRY, WE LOVE HAVING YOU AS A LONG TIME CUSTOMER. PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220
Robert B. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
My oil change and inspection sticker was done in a timely manner. The service department was friendly and helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/04/2017 06:59 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/06/2017

THANK YOU SO MUCH FOR THE 5 STAR REVIEW AND COMMENTS.  WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220
Phyllis T. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service experience"
Friendly personnel, Good service. Positive experience.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/04/2017 10:24 AM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/06/2017

THANK YOU SO MUCH FOR THE KIND WORDS AND 5 STAR REVIEW.
RONNIE COLLINS
304-254-8220
Sonya J. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Faces!"
Everyone is friendly!!
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 11/03/2017 06:11 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/06/2017

THANK YOU SO MUCH FOR THE 5 STAR REVIEW. WE LOOK FORWARD TO YOUR NEXT VISIT 
RONNIE COLLINS
304-254-8220
Gary H. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treat Customers like family!"
Again I am amazed with the Service Department at Hyundai of Beckley. They were quick to get me scheduled, quick to perform the work, and all the Service and Parts Department Employees made me feel like family. Each one of the staff that were in the area made a point to say hello (some calling me by my first name). Thanks for always making me feel welcomed and not a burden!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/03/2017 01:06 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/06/2017

THANK YOU SO SO MUCH FOR THE GREAT REVIEW AND KIND WORDS.  WE LOVE HAVING YOU AS A LONG TIME CUSTOMER. PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220
Shelly M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Everyone in the service department always goes above and beyond to take care of me and my car :)
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/03/2017 05:03 AM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/03/2017

THANK YOU SO SO MUCH FOR THE KIND WORDS AND GREAT REVIEW. WE LOVE HAVING YOU AS A LONG TIME CUSTOMER. PLEASE CALL US FOR ANYTHING.
RONNIE COLLINS
304-254-8220
Mike C. on 11/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great"
Fast and nice
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/03/2017 03:51 AM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/03/2017

THANK YOU FOR THE REVIEW.
RONNIE COLLINS
304-254-8220
Regina B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to get in and out in a reasonable time!!!"
Friendly staff
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 05:25 PM
RONNIE C., SERVICE MANAGER at Hyundai of Beckley responded on 11/03/2017

THANK YOU SO SO MUCH FOR THE GREAT REVIEW.
RONNIE COLLINS
304-254-8220
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