Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

998 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


PT
Phyllis T.
Shady Spring, WV
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service
Always friendly and professional.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/18/2018

THANK YOU FOR THE 5 STAR REVIEW..

RONNIE COLLINS
304-254-8220

MG
Margaret G.
Beckley, WV
2007 Hyundai Entourage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
The people
Love the people who work there. They make sure they take care of me.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/17/2018

THANK YOU SO MUCH FOR THE 5 STAR REVIEW.  PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220

BS
Bethany S.
Beckley, WV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Friendly and fast.
They always go above and beyond.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/17/2018

THANK YOU SO MUCH FOR THE KIND WORDS AND GREAT REVIEW, WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220

AM
Ashley M.
Beckley, WV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great customer service
Everyone is very friendly
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/17/2018

THANK YOU SO MUCH FOR THE AWESOME REVIEW
RONNIE COLLINS
304-254-8220

DH
Danitra H.
Covel, WV
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Love them
Always the best service
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/16/2018

THANK YOU FOR THE AWESOME REVIEW.
RONNIE COLLINS
304-254-8220

MH
Molly H.
Victor, WV
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Auto check up
My car seemed to be lagging at times. The service department adjusted it with an onboard computer and reset it. It is working well now.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/16/2018

THANK YOU FOR THE GREAT REVIEW.  WE LOOK FORWARD TO YOUR NEXT VISIT.
RONNIE COLLINS
304-254-8220

RS
Robert S.
Mac Arthur, WV
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
$$ but great service
The service at Hyundai is GREAT, however the price for oil change is more than I am use to. I pay $38 at Hyundai for my oil change, and if tires are rotated it is more. Prior to changing vehicles, I paid $29 for a larger vehicle at a dealership and got the oil changed, tires rotated and wash. Maybe you can review the cost of this service. We love our new Santa Fe!!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/16/2018

THANK YOU FOR THE 5 STAR REVIEW.  WE LOOK FORWARD TO YOUR NEXT REVIEW.
RONNIE COLLINS
304-254-8220

Verified Customer
Beckley, WV
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Great job
They always do a great job with my vehicle. The service is friendly and everyone is knowledgeable. They explain everything before doing it, so that's great.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/13/2018

THANK YOU FOR THE AWESOME REVIEW AND KIND WORDS.  WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220

KM
Kenneth M.
Harper, WV
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Sales and service department experience
Very relaxed and friendly atmosphere, took the time to understand our needs and present options. Salesman was very technology proficient. Enjoyed beverages and snacks!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/13/2018

THANK YOU FOR THE 5 STAR REVIEW
RONNIE COLLINS
304-254-8220

Verified Customer
Ronceverte, WV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
They were fast and nice
Awesome job
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/13/2018

THANK YOU SO MUCH FOR THE AWESOME REVIEW
RONNIE COLLINS
304-254-8220

PM
Phillip M.
Beckley, WV
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Excellent service as always
I’m always satisfied with their work.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/11/2018

THANK YOU FOR THE 5 STAR REVIEW.. PLEASED TO HEAR THAT YOU ARE SATISFIED WITH OUR WORK..HOPE TO SEE YOU FOR YOUR NEXT APPOINTMENT..  
RONNIE COLLINS
304-254-8220

TT
Teresa T.
Fayetteville, WV
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Beckley service staff is great!
Always friendly, always accommodates my last minute lifestyle(sorry for that, but thanks guys 😍)
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/09/2018

THANK YOU FOR THE 5 STAR REVIEW... 
SO GLAD THAT OUR GUYS CAN HELP GET YOU IN AND TAKEN CARE OF..HOPE TO SEE YOU FOR YOUR NEXT SERVICE APPOINTMENT.. 
RONNIE COLLINS
304-254-8220

Verified Customer
Cowen, WV
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Always Friendly and accommodating
Staff is friendly and courteous. Always on time with scheduling.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/09/2018

THANK YOU SO MUCH FOR THE GREAT REVIEW.
RONNIE COLLINS
304-254-8220

KM
Kenneth M.
Daniels, WV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Returning Customer
Always get my routine maintenance performed here. Service is completed in a quick & efficient manner. As always, great customer service!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/06/2018

THANK YOU FOR THE 5 STARS!!! MAKES ME HAPPY TO KNOW THAT OUR GUYS ARE QUICK AND EFFICENT FOR YOU!! THATS WHAT WE STRIVE TO DO!!! HOPE TO SEE YOU FOR YOUR NEXT MAINTENEANCE APPOINTMENT!!!
RONNIE COLLINS
304-254-8220

CL
Christopher L.
Cyclone, WV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Quick and nice
The personnel are very nice and listen. Service department is quick. Just a nice environment
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/05/2018

THANK YOU FOR THE 5 STAR REVIEW!! 
HOPE TO SEE YOU FOR YOUR NEXT SERVICE APPOINTMENT...

RONNIE COLLINS
304-254-8220

PA
Patricia A.
Ghent, WV
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Short notice accommodation
Kevin in CS took me in short notice for an oil change and it was most appreciated.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/05/2018

THANK YOU FOR THE 5 STAR REVIEW!! GLAD KEVIN WAS ABLE TO HELP YOU... HOPE TO SEE YOU FOR YOUR NEXT SERVICE APPOINTMENT.. 
RONNIE COLLINS
304-254-8220

Verified Customer
Shady Spring, WV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Efficiency
Very well coordinated.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/03/2018

THANK YOU FOR THE 5 STARS!!!
WE ARE PLEASED TO KNOW THAT OUR CREW WAS ABLE TO HELP YOU.. HOPE TO SEE YOU FOR YOUR NEXT SERVICE APPOINTMENT..
RONNIE COLLINS
304-254-8220

RH
Roy H.
Beckley, WV
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Service With A Heart
When I took my Hyundai Santa Fe in for its recent servicing, I inquired if it needed the 60K services. My service adviser, Kevin Davis, suggested that we wait and let the technician look at the engine and cabin air filters, since they were the most expensive part of the 60K service. The technician examined the filters, and recommended that we wait to replace both filters at a subsequent service interval. He recommended the tire rotation, replacement of the rear wiper blade, and the oil and filter change. Delaying the filter replacement until the filters were dirty enough to require replacement saved me a fair amount of money during this visit.

My son works as a technician for a dealership in Leesburg, Virginia (not Hyundai), and the technicians there are asked to recommend filter and fluid replacement and other services that frequently aren't required for proper maintenance of the vehicle. I appreciate that Hyundai of Beckley does not engage in this practice.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/03/2018

THANK YOU FOR THE 5 STAR REVIEW!!
WE ARE PLEASED TO KNOW THAT KEVIN WAS ABLE TO GO THAT EXTRA MILE TO HELP YOU...WE HERE AT HYUNDAI TRY TO TREAT OTHERS AS WE WOULD WANT TO BE TREATED.. SO GLAD OUR CREW HAS SAVED YOU TIME AND MONEY.. HOPE TO SEE YOU FOR YOUR NEXT SERVICE APPOINTMENT.. 
RONNIE COLLINS
304-254-8220

Verified Customer
Bradley, WV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Efficient
Very friendly & speedy service.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 07/02/2018

THANK YOU FOR THE 5 STAR REVIEW!!!
WE APPRRECIATE YOUR BUSINESS!!!
 
RONNIE COLLINS
304-254-8220

LW
Letitia W.
Beckley, WV
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Awesome people!
Got my oil changed plus washed by James an elderly man. He always does an awesome job. Didn't wait long. Plus Ronnie helped me with my rewards so my oil change was little over 3 dollars.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 06/27/2018

THANK YOU FOR YOUR REVIEW AND THANK YOU FOR 5 STARS.. SO GLAD THAT OUR GUYS WERE ABLE TO HELP.. THANKS AGAIN AND HOPE TO SEE YOU FOR YOUR NEXT SERVICE..
RONNIE COLLINS
304-254-8220