Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1169 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Beckley, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Good Service.
Quick and dependable service.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/19/2018

THANK YOU SO SO MUCH FOR THE 5 STAR REVIEW.
RONNIE COLLINS
304-254-8220

SM
Sherry M.
Flat Top, WV
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
I was welcomed and my car was serviced quickly.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/17/2018

THANK YOU FOR THE 5 STAR REVIEW
RONNIE COLLINS
304-254-8220

ZN
Zona N.
Crab Orchard, WV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
Great people great service
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/16/2018

THANK YOU SO MUCH FOR THE GREAT REVIEW.  WE LOOK FORWARD TO YOUR NEXT VISIT.
RONNIE COLLINS
304-254-8220

CL
Christopher L.
Cyclone, WV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Quick and friendly
Quick and friendly service!!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/16/2018

THANK YOU FOR THE 5 STAR REVIEW.  PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220

Verified Customer
Pratt, WV
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Would recommend
Always pleased with service from Hyundai of Beckley! They are all very nice and service is quick!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/16/2018

THANK YOU SO MUCH FOR THE GREAT REVIEW. WE LOOK FORWARD TO YOUR NEXT VISIT
RONNIE COLLINS
304-254-8220

DK
Danny K.
Mac Arthur, WV
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great Service
Easy in and out. Friendly, ready to help
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/12/2018

THANK YOU SO SO MUCH FOR THE 5 STAR REVIEW.  PLEASE CALL US FOR ANYTHING
RONNIE COLLINS
304-254-8220

RB
Rose B.
Birch River, WV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Service department rocks!!!! They are the best part of that place whether on phone or in person, always friendly all of them.
Service department rocks!!!! They are the best part of that business. Whether in person or on phone they are always so friendly and helpful.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/12/2018

THANK YOU SO SO VERY MUCH FOR THE AWESOME REVIEW AND VERY KIND WORDS.  WE LOVE TO HEAR FROM OUR CUSTOMERS.  PLEASE CALL US FOR ANYTHING
RONNIE COLLINS
304-254-8220

Verified Customer
Beaver, WV
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Service with a smile
Service writers are very curteous and prompt, yet friendly. They explain everything and aren’t pushy.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/12/2018

THANK YOU SO MUCH FOR THE KIND WORDS AND GREAT REVIEW.  PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220

LH
Larry H.
Hico, WV
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Service review and salesperson review
Always satisfied with the service department, A+ to them. Never have been satisfied with my purchase of my 2017 Santa Fe. Just didn't have the accessories I wanted and I was told that they would find me another vehicle. Never happened. The salesperson was new and miss leading on the details of the santa fe
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/12/2018

THANK YOU SO VERY MUCH FOR THE 5 STAR SERVICE REVIEW.  WE LOOK FORWARD TO YOUR NEXT VISIT.
RONNIE COLLINS
304-254-8220

CS
Craig S.
Daniels, WV
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Your staff is polite, efficient, capable, and makes us feel like they care about us personally
Hyundai of Beckley gets the job done on time and correctly. When the repair I think is needed is actually something less expensive, they tell me so. They don't make me feel dumb like some mechanics do. They usually wash the car while they have it. Once I arrived as they were locking up for the night and they reopened the shop. They are all about service and courtesy.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/10/2018

THANK YOU SO MUCH FOR THE GREAT REVIEW AND VERY KIND WORDS.  YOU ARE FAMILY TO US.  PLEASE CALL US FOR ANYTHING.
RONNIE COLLINS
304-254-8220

SM
Shelly M.
Eccles, WV
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service Department
They always take care of me and my car and go above and beyond!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/10/2018

THANK YOU SO SO MUCH FOR THE AWESOME REVIEW.  WE LOVE HAVING YOU AS A LONG TIME CUSTOMER. PLEASE CALL US FOR ANYTHING
RONNIE COLLINS
304-254-8220

ML
Michele L.
Lewisburg, WV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Always helpful
I trust the advice that I'm given when I have a question or concern about my car.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/08/2018

THANK YOU SO VERY MUCH FOR THE AWESOME REVIEW AND KIND WORDS.  WE LOOK FORWARD TO YOUR NEXT VISIT.
RONNIE COLLINS
304-254-8220

LG
Louise G.
Beckley, WV
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service
Rhese guys always go above and beyond!!!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/07/2018

THANK YOU SO SO MUCH FOR THE 5 STAR REVIEW.  WE LOVE HAVING YOU AS A LONG TIME CUSTOMER. PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220

DS
David S.
Beckley, WV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Same as always!!
Fast friendly service as always!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/07/2018

THANK YOU SO VERY MUCH FOR THE GREAT REVIEW.
RONNIE COLLINS
304-254-8220

Verified Customer
Lewisburg, WV
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Service
They were quick and friendly!
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/07/2018

THANK YOU FOR THE REVIEW 
RONNIE COLLINS
304-254-8220

CL
Charles L.
Fairdale, WV
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Quick courteous service.
Quick, courteous service.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/06/2018

THANK YOU SO MUCH FOR THE 5 STAR REVIEW
RONNIE COLLINS
304-254-8220

EH
Erin H.
White Sulphur Springs, WV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Professional and friendly
I've purchased two vehicles from this dealership with no complaints. I take my car there if I need anything done to it. They go out of their way to make a customer feel appreciated.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/05/2018

THANK YOU SO SO MUCH FOR THE GREAT REVIEW AND KIND WORDS. PLEASE CALL US ANYTIME
RONNIE COLLINS
304-254-8220

Verified Customer
Beckley, WV
2010 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2018 Category: Service
Maintenance
Alright service, needs more than one mechanic on duty on Saturdays.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 11/02/2018

THANK YOU FOR YOUR INPUT.  WE NORMALLY HAVE 2 TECHNICIANS ON EVERY SATURDAY.  WE STILL HAD TIME YOU GET YOUR VEHICLE RIGHT IN AND OUT ON SCHEDULE.  AS OF OUR TALK YESTERDAY,  WE WILL BE GLAD TO RECHECK THE SLIGHT BELT NOISE AT NO COST TO YOU AND DECIDE IF IT NEEDS A NEW ONE.  STILL LOOKS GOOD AT THIS TIME.  PLEASE LET US KNOW WHEN YOUR READY.  THANKS AGAIN
RONNIE COLLINS
304-254-8220

LS
Lynda S.
Quinwood, WV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Feels lije home..
Have bought my vehicles from them for several years. They are always helpful, don't recommend products or service you don't, and are very friendly and respectful.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 10/31/2018

THANK YOU SO MUCH FOR BEING A LONG TIME CUSTOMER.  WE HOPE YOU FEEL LINK FAMILY. PLEASE CALL US ANYTIME.
RONNIE COLLINS
304-254-8220

Verified Customer
Owensboro, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Timely and friendly
The service department got me in and out in no time. The staff were all very friendly. I would recommend Hynduai of Beckley to others.
RONNIE C., SERVICE MANAGER from Hyundai of Beckley responded on 10/29/2018

THANK YOU SO VERY MUCH FOR THE AWESOME REVIEW.  PLEASE CALL US FOR ANYTHING.
RONNIE COLLINS
304-254-8220