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SureCritic / Hyundai Of Beckley
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Hyundai Of Beckley

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(28 Reviews)
85
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Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
5.0
ReScore™ Average
85
Net Promoter Score ®

Business Details

Categories
Contact
(304) 254-8220
No Business Hours Provided

Business Hours

* No Time Zone provided
3921 Robert C Byrd Drive Beckley, WV 25801
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(28 Reviews)
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Recent Reviews
MP
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Mike p.
Summersville, WV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2023
0
Category: Sales
Unpleasant experience
Took our new Santa Cruz in for a wellness inspection (11000) miles. All went well until the service writer came out holding a dirty air filter with the recommendation we need a new one. The problem is the filter was just inspected the day before with no problems noted. I'm positive the filter I was shown was not mine. I have heard of this tactic before but never in a million years expected this treatment from these folks. Other than this unfortunate incident it seemed to be an above average dealership.
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