Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2141 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 2.6923069/5Overall Rating 2.6923069/5rating 2.6923069rating 2.6923069rating 2.6923069
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
95% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JG
Jeannette G.
Sterling, VA
2011 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great Service
I have loved the service I have received EVERY time I have taken my car to Hyundai of Chantilly. My first experience with them two years ago, Sean was my service advisor and he was wonderful. He took time to be sure I understood the issue, how it would handled and ensured that I was a happy customer. I have been back for routine maintenance items since, and have never been disappointed. This last service visit Sean was again the best, when I took my Hyundai in, he looked at the issue, said they would have to order a part and offered a loaner even though it was a minor issue. I passed on the loaner, he called me when the part was in, made an appointment for the fix and when I went in to get it taken care I was in and out very quickly. Sean has been absolutely the best at working with me to get my Veracruz back on the road with minimal hardship to me. Love Hyundai of Chantilly.
Alina I. from Hyundai Of Chantilly responded on 09/20/2018

Jeannette,

Thank you for the kind words and 5-star review! We appreciate you taking the time to share your experience with us and look forward to seeing you again.

Best,
Hyundai of Chantilly 


MC
Mary C.
Herndon, VA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
excellence
Always take me in for service at the last minute. I appreciate the coupons they send me. Service is usually pretty fast. Service writers are friendly and efficient.
Alina I. from Hyundai Of Chantilly responded on 09/19/2018

Mary,

Thank you for taking the time to share your experience with us! We hope to see you again.

Best,
Hyundai of Chantilly 


BD
Bruce D.
Aldie, VA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Efficient, timly and very professional.
Efficient, timly and very professional.
Alina I. from Hyundai Of Chantilly responded on 09/19/2018

Bruce,

Thank you for the kind words and 5-star review! We truly appreciate it and hope to see you again.

Best,
Hyundai of Chantilly 


LM
Linda M.
Hamilton, VA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great Service
I love my Hyundai Santa Fe Sport and the service team at The Chantilly Hyundai dealershipis fabulous. I actually look forward to bringing my vehicle for servicing because it’s always such a nice, pleasant, stress free experience.
Alina I. from Hyundai Of Chantilly responded on 09/19/2018

Linda,

Thank you for the kind words and 5-star review! We truly appreciate it and hope to see you again.

Best,
Hyundai of Chantilly 


Verified Customer
Chantilly, VA
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Blah
Blah
Alina I. from Hyundai Of Chantilly responded on 09/19/2018

Thank you for the 5-star review! We look forward to seeing you again.


Best,
Hyundai of Chantilly 


Verified Customer
Aldie, VA
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Hyundai service
Good
Alina I. from Hyundai Of Chantilly responded on 09/19/2018

Thank you for taking the time to leave us this 4-star review! We truly appreciate it and hope to see you again.

Best,
Hyundai of Chantilly 


Verified Customer
Centreville, VA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Keep up the good work!
.
Alina I. from Hyundai Of Chantilly responded on 09/19/2018

Thank you for the kind words and 5-star review! We look forward to seeing you again.

Best,
Hyundai of Chantilly 


EE
Elizabeth E.
Leesburg, VA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Shaun is Great!
Highly recommend your service adviser to be Shaun! Very fast, efficient, and accommodating.
Alina I. from Hyundai Of Chantilly responded on 09/19/2018

Elizabeth,

Thank you for the kind words and 5-star review! We truly appreciate it and look forward to seeing you again.

Best,
Hyundai of Chantilly 


HM
Hilda M.
Richmond, VA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
review of service at Huyndai
Taking care of my car efficiently and with courtesy..
Alina I. from Hyundai Of Chantilly responded on 09/18/2018

Hilda,

Thank you for the kind words and 5-star review! We look forward to seeing you again.

Best,
Hyundai of Chantilly 


EM
Elizabeth M.
Aldie, VA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service.
Great customer service. Always offered a car wash. Will definitely refer Hyundai of Chantilly to anyone I know who is looking for a car.
Alina I. from Hyundai Of Chantilly responded on 09/18/2018

Elizabeth,

Thank you for the kind words and 5-star review! We truly appreciate it and look forward to seeing you again.

Best,
Hyundai of Chantilly 


TO
Therese O.
Wilmington, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Good place to take your car
Very friendly staff, professional, attention to detail.
Alina I. from Hyundai Of Chantilly responded on 09/17/2018

Therese,

Thank you for the 5-star review and kind words! We look forward to seeing you again.

Best,
Hyundai of Chantilly 


NW
Nathan W.
Kill Devil Hills, NC
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Fast Freindly
I arrived early morning 830 am after a long drive from North Carolina, was greeted by respectfull service members. Two minor issues that were handled very fast considering I did not have a scheduled appointment, including a washer pump replaced that was warranted and in stock.I was out of there in under 2 hrs. Very fine job well done!!
Alina I. from Hyundai Of Chantilly responded on 09/17/2018

Nathan,

Thank you for taking the time to share your experience with us. We truly appreciate it and look forward to seeing you again.

Best,
Hyundai of Chantilly 


Verified Customer
Oakton, VA
2018 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Good service
Good service
Alina I. from Hyundai Of Chantilly responded on 09/17/2018

Thank you for the 5-star review and kind words! We hope to see you again.

Best,
Hyundai of Chantilly 


MH
Michael H.
Mc Lean, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Always exceptional service from Shaun
Shaun always is pleasant and easy to work with - always provides Genesis level service
Alina I. from Hyundai Of Chantilly responded on 09/17/2018

Michael,

Thank you for the kind words and 5-star review! We appreciate it and hope to see you again.

Best,
Hyundai of Chantilly 


SK
Sulyporn K.
Washington, DC
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Excellent and prompt service
.
Alina I. from Hyundai Of Chantilly responded on 09/17/2018

Sulyporn,

Thank you for the 5-star review! We truly appreciate it and hope to see you again.

Best,
Hyundai of Chantilly 


JM
John M.
Centreville, VA
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Good timely service
No pressure. Just good service
Alina I. from Hyundai Of Chantilly responded on 09/14/2018

John,

Thank you for the kind words and 4-star review! We truly appreciate it and hope to see you again.

Best,
Hyundai of Chantilly 


TB
Teresa B.
Burke, VA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great Customer Service, very professional!
I was able to drop my car off in the morning with a radiator leak (hole in the hose) and they fixed it and had it ready to go early afternoon. Very polite and professional. Great Customer Service!
Alina I. from Hyundai Of Chantilly responded on 09/13/2018

Teresa,

Thank you for the kind word and 5-star review! We appreciate you taking the time to share your experience with us and hope to see you again.

Best,
Hyundai of Chantilly


LR
Laura R.
Ashburn, VA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great service
I got my appointment about a half hour early and was told the techs were at lunch. I was fine with that because my friend and I were going to run errands. Elizabeth, who was fantastic, called me 15 minutes after my scheduled appointment time and told me my car was ready. I don't know how, she worked a miracle. I picked up my car, it was washed and vacuumed too! I was so happy, thanks Elizabeth for the great service!
Alina I. from Hyundai Of Chantilly responded on 09/12/2018

Laura,

Thank you for taking the time to share your experience with us. We truly appreciate it and look forward to seeing you again.

Best,
Hyundai of Chantilly 


JM
John M.
Warrenton, VA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Exceptional service
Exceptional seevic from Hyundai of Chantilly. From check in to cash out everything was super. I even broused the lot and was not hounded by salesmen following me around. I have made two purchases from thus dealer and plan to purchase another in the near future. No hassle or suprises. Well worth the trip. .
Alina I. from Hyundai Of Chantilly responded on 09/12/2018

John,

Thank you for the 5-star review and kind words! We truly appreciate it and hope to see you again.

Best,
Hyundai of Chantilly 


KB
Kara B.
Arlington, VA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Amazing service as usual
I brought my car in for an oil change and wiper blade replacement. I used the shuttle to get to/from work while my car was being serviced Everyone was professional, nice, and courteous. I always have such a great experience when I bring my car here. Keep up the good work!
Alina I. from Hyundai Of Chantilly responded on 09/11/2018

Kara,

Thank you for taking the time to share your experience with us. We truly appreciate your kind words and look forward to seeing you again.

Best,
Hyundai of Chantilly