Hyundai of Cottonwood


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

391 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5rating 4.1666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
100% Business Response
Latest Review 2 days ago
Dennis H. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality of Service"
Air bag problem took longer than I thought
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 10:48 AM
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always receive fast and friendly customer service! thank you!"
I am very satisfied with your service department when I bring my car in! the staff is friendly and knowledgeable and my service is done in a timely manner. Keep up the good work!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:47 AM
Newuser@surecritic
Cory J. at Hyundai of Cottonwood responded on 11/21/2017

Thanks for taking the time to fill out the survey, we strive to make you happy. Look forward to seeing you on the next vsist. Happy Holidays

Cory Janzen
Service manager
928-634-2228 EXT:313

Lawrence W. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is close to home."
Great work - bought my car here.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:26 AM
Newuser@surecritic
Cory J. at Hyundai of Cottonwood responded on 11/21/2017

Thanks for taking the time to fill out the survey, we strive to make you happy. Look forward to seeing you on the next vsist. Happy Holidays

Cory Janzen
Service manager
928-634-2228 EXT:313

Wayne B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Everything was great.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:51 AM
Newuser@surecritic
Cory J. at Hyundai of Cottonwood responded on 11/21/2017

Thanks for taking the time to fill out the survey, we strive to make you happy. Look forward to seeing you on the next vsist. Happy Holidays

Cory Janzen
Service manager 
928-634-2228 EXT:313

Neila M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CLEAN COURTEOUS EMPLOYEES WORK DONE IN A TIMELY MANNER DO NOT LIKE THE PRICE OF AUTO PARTS WAY TOO COSTLY"
SEE ABOVE
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:33 PM
Newuser@surecritic
Cory J. at Hyundai of Cottonwood responded on 11/21/2017

Thanks for taking the time to complete the survey. We appreciate your buisness and look forward to seeing you on the next service visit. 

Cory Janzen
Service Manager
928-634-2228 EXT:313

Lois A. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
If anything is not to your liking - they will make it right with you.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 09:51 AM
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James T K., Service Director at Hyundai of Cottonwood responded on 11/13/2017

Thank you Lois, we appreciate you and your business.

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
Ronald K. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintaining My Elantra"
Great service and good recommendations for next appointment.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 01:00 PM
5c65835d58d8732faadb8db20f1142c8?s=28
James T K., Service Director at Hyundai of Cottonwood responded on 11/09/2017

Thank you Ronald !!!

We appreciate your business 

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
Aurora A. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you for your good service. The lady was great! So was the man. "
Very good experience. Thanks so much!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/02/2017 09:58 AM
5c65835d58d8732faadb8db20f1142c8?s=28
James T K., Service Director at Hyundai of Cottonwood responded on 11/02/2017

Thank you Aurora, we appreciate you and your business !!!


Service Director
480-430-2047
tkennedy@larrygreen.us
Melanie A. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"a"
a
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 10/31/2017 12:23 PM
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James T K., Service Director at Hyundai of Cottonwood responded on 10/31/2017

Thank you Melanie !!!

We appreciate your business 

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
DAVID B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
Oil change appt. was easily scheduled and promptly completed.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 11:11 AM
5c65835d58d8732faadb8db20f1142c8?s=28
James T K., Service Director at Hyundai of Cottonwood responded on 10/31/2017

Thank you David !!!

We appreciate your business 

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
STEPHEN P. on 10/30/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair of front crash avoidance sensors"
WHAT A PLEASENT AND EFFICIENT SERVICE DEPT. VERY IMPRESSED. TOOK ONE HOUR TO DIAGNOSE AND 2 HOURS TO REPAIR ISSUE. ANOTHER DEALER IN FLAGSTAFF HAD THE SAME CAR FOR A WEEK AND WISHED TO SEND CAR TO PHOENIX . DELIGHTFUL ENCOUNTER AND PLEASENT PEOPLE. Alyssa Fuchs was SERVICE MANAGER THEN AND DID A GREAT JOB.
Service Date: 08/18/2017
Service Type:
Review Created: 10/30/2017 08:23 AM
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James T K., Service Director at Hyundai of Cottonwood responded on 10/30/2017

Thank you Stephen.
We appreciate you and your business.

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
Linda R. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall service"
Hyundai of Cottonwood never lets me down. Always prompt and efficient.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/29/2017 07:37 AM
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James T K., Service Director at Hyundai of Cottonwood responded on 10/30/2017

Thank you Linda !!!

We appreciate you and your business.

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
Joy M. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well pleased"
Can take auto to Hyundai in confidence of honest reliable service.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/27/2017 10:25 AM
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James T K., Service Director at Hyundai of Cottonwood responded on 10/27/2017

Thank you very much Joy !!!

We appreciate you and you business.

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
Heinz Z. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient "
love the people
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 08:51 AM
5c65835d58d8732faadb8db20f1142c8?s=28
James T K., Service Director at Hyundai of Cottonwood responded on 10/20/2017

Thank you so much,

we appriciate you and your business !!!

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
Maureen M. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Everyone is very pleasant and seemingly knowledgeable.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:16 PM
5c65835d58d8732faadb8db20f1142c8?s=28
James T K., Service Director at Hyundai of Cottonwood responded on 10/11/2017

Thank you very much, we truly appreciate your business !!!

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
ALLAN B. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One year service"
Effective, friendly,prompt
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/03/2017 04:05 PM
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James T K., Service Director at Hyundai of Cottonwood responded on 10/04/2017

Thank you very much Allen.
We truly appreciate your business!!!

Tim Kennedy
Service Director 
480-430-2047
tkennedy@larrygreen.us
Diane P. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy, neat ,clean"
See above
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/02/2017 11:34 AM
Alyssa F., Service advisor at Hyundai of Cottonwood responded on 10/02/2017

Thank you very much for taking the time out of your day to complete our survey. We appreciate your business and are looking forward to seeing you at your next service.

Alyssa Fuchs

Service Manager
928-634-2228

Alexandria S. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I really appreciated the knowledge of the friendly and helpful staff. My car was scheduled and completed very quickly
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 09:44 PM
Alyssa F., Service advisor at Hyundai of Cottonwood responded on 09/29/2017

Thank you very much for taking the time to complete our survey. We appreciate your business and are looking forward to seeing you at your next service!

Alyssa Fuchs

Service Manager
928-634-2228

Jill K. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees "
Efficient
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 09/28/2017 01:03 PM
Alyssa F., Service advisor at Hyundai of Cottonwood responded on 09/28/2017

Thank you very much for taking he time to complete our survey. We appreciate your business and are looking forward to seeing you at your next service!

Alyssa Fuchs

Service Manager
928-634-2228

Joy M. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New headlamp bulb"
invited to come in anytime I have a minor maintenance issue. Good to know.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/27/2017 09:36 AM
Alyssa F., Service advisor at Hyundai of Cottonwood responded on 09/28/2017

Thank you for taking the time to complete our survey. We appreciate your business and are looking forward to seeing you at your next service.

Alyssa Fuchs

Service Manager
928-634-2228

Displaying Review 1 - 20 of 391 in total