Hyundai Of Cumming

Friendly staff and fast service

Our two trips to Hyundai of Cumming have always been very good. The service department has been fair and honest.

Easy to schedule...reminded by the car. Easy entrance to the dealership, not crowded and fast service at the reception desk. Waiting area is quiet, clean, and very nice. Coffee good, wifi great, TV's if you want to watch. Just a comfortable environment and pleasant atmosphere. Service was quick and affordable.

You did what you said you would do and on time. Andre was perfect.

Some people who works there are great

They were great.

My wife took her Genesis in because the blinker bulb went out so this is her review. Friendly service staff, super clean showroom and service waiting area. Customers have access to coffee, hot chocolate and tea, one of the team members even popped fresh popcorn for anyone who wanted it. They took care of me within 30 minutes; much quicker than what the service man stated of an hour. They washed and vacuumed my vehicle which took away some of the sting of the cost to replace the turn signal bulb ($53).

I was also impressed with the service team back in February when my vehicle (purchased last summer) failed the emission test due to a faulty gas cap. They took care of me super quick that time as well and I didn't have to pay a penny.

Keep up the good customer service!

Had an open service campaign on my vehicle. Came in for service, was done in about an hour. Easy process, clean and comfortable waiting area.

Great service. Took a while but paid for rental and everything.

I liked the service I received when I dropped off the car. Later, I appreciated the email I received detailing their recommendations.

Came in for a recall notice. Service was courteous, quick and helpful.

Excellent service and very friendly people.

great service, quick work

I went in due to a recall on my car. I was treated with kindness and respect from the moment I came in. They offered coffee or water and showed me to the waiting space. (Lots of plugs and desk area for those who need to work while waiting.) They let me know it could take up to an hour. They completed the job within 25 minutes and even washed me car for me. This was a nice touch, especially because I didn't have to pay for the recall! I'd definitely do business with them in the future!

I went for couple recalls on my Hyundai Sonata 2013. Estimated time - couple hours. After 3 hours waiting I checked how long more?

And the guy comes and says we dropped the ball and haven’t done anything on your car yet... but we’ll make sure you will be out in next 30 minutes. We are starting work on your car now.

No words at this point...

Horrible experience, extremely unprofessional and doesn’t value others time.

Besides I don’t even trust their service quality at this point.

If it was to take couple hours of time how it will be done in 30 minutes?

Not trustworthy.

I asked give me my car back and I don’t want to do any business with you.

I would not recommend this place to anyone.

I was greeted quickly and servicing was done to my complete satisfaction. The prices for serving were very reasonable.

Service performed was quick.

Had a great experience from the moment I arrived til I left. Arriving on time but was on the other side of the building of the service area Daryl saw me and asked if I needed help and took me to service. Dalton and other gentleman were friendly and helpful. Checked my car in for service. Got the car back with a checklist of everything that was checked very nice! Including 2 recalls issues that they took care of got resolved with this visit... Everyone was very friendly and professional! And most of all I got everything done in one visit and coupon was honored. Thank you so much!

I recently traded my 2015 Kia (three Sorentos since 2007) Sorento for a 2017 Hyundai Santa Fe and I could not be happier with this decision. Not only does my vehicle perform to the standards I require, but the first service experience I had with Hyundai of Cumming was equality as gratifying. It is a wonderful feeling knowing that I made a solid deal on a new auto and that the dealer provides quality service to support such a transaction. I give Hyundai of Cumming my highest recommendation!

As a result of a upate letter I took the car in for service on 3/13 only to find out they didn’t have a replacement part? Why would they mess with the car when it was running. Now it sits at the dealer. Yes, we have a loner, but I would have waited to bring it in until they had parts. I do not have confidence in this vehicle and frankly, I wish I hadn’t purchased it!!!