Signature Total Car Care, Inc.


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

975 Reviews

99% Would Recommend
Latest Review 9 days ago
Joe G. on 10/12/2017
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Joe said this business always does a good job.
Vehicle: Ford Expedition
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
JIM Q. on 10/11/2017
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"Full, accurate service"
Signature always does what is desired, the way it should be. You can trust them to diagnose correctly and communicate that to you honestly. That will save you money. Their prices are reasonable for what they do, doubly so since they will do what you need, not what they need.
Vehicle: MINI Cooper Coupe
Service Date: 10/11/2017
Review Created: 10/11/2017 08:46 PM
Mark M. on 10/09/2017
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Mark said the staff has been super responsive and super helpful. They do a great job at a great price. It's all great and he's happy to use them.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
CRYSTAL J. on 09/29/2017
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"Tootsie Pops, coffee and comfy chair"
Sometimes, it's the little things in life... Took my daughter's car in for 2 front tires. They called the day before to let me know their balancing machine was down so it might take a little longer but they would run it over to a nearby shop they have a working relationship with to get it done for me. I went and took my laptop and worked from the comfy leather chair in the corner while I chose a nice French roast from their selection for their Keurig coffee maker. They were done in no time and I got some work done with my feet up while enjoying a coffee. It's silly, but I always look forward to choosing my flavor of Tootsie Pops (I did take 1 for my daughter this time) from their candy jar by the coffee maker! They're all so nice too.
Vehicle: Ford Focus
Service Date: 09/06/2017
Review Created: 09/29/2017 06:28 AM
AJ H. at Signature Total Car Care, Inc. responded on 09/30/2017

Crystal,
Thank you for taking the time to review us. It has always been a pleasure to serve your needs.
Aj

DAN and PENNY J. on 09/27/2017
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"Service to my Darango"
Great service. Always accommodating . They know what they are doing and do it well.
Vehicle: Dodge Durango
Service Date: 09/26/2017
Review Created: 09/27/2017 07:14 AM
MIKE W. on 09/25/2017
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"Trustworthy"
They are honest and trustworthy.
Vehicle: Kia Sportage
Service Date: 09/22/2017
Review Created: 09/25/2017 06:22 AM
STACY S. on 09/24/2017
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"Always Top Notch!"
As always, AJ and Nick took care of me right away with replacing my window which was broken by a rock on the freeway. Plus, they did my oil change and 100,000 mile checkup because they are the ONLY mechanic I trust with my car. Thanks for the good work guys! Your dedication to customer service is what has made me a customer for life.
Vehicle: Chevrolet Equinox
Service Date: 09/22/2017
Review Created: 09/24/2017 11:01 AM
RICK B. on 09/24/2017
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"Honest Repairs! / Fair Prices!"
As always, Nick did a terrific job getting our Audi diagnosed and repaired in a quick manner. His estimates always come in as expected and most repairs are fixed right the first time. Thank you for your service to our community.
Vehicle: Audi A4
Service Date: 09/21/2017
Review Created: 09/24/2017 10:26 AM
JIM K. on 09/17/2017
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"Smooth Driving"
I took my Navigator in for my 142.5k service. When I got it back, it was purring like a little kitten and driving like a tiger. These guys know what they are doing.
Vehicle: Lincoln Navigator
Service Date: 09/15/2017
Review Created: 09/17/2017 04:23 PM
SHERYL R. on 09/16/2017
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"Best experience."
I dropped my car off and they were ready for me. It was ready at the time they said it would be They reviewed what was done and saved me several hundred dollars from another quote. This business is professional and honest.
Vehicle: Toyota Matrix
Service Date: 09/14/2017
Review Created: 09/16/2017 03:59 AM
Vish K. on 09/15/2017
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Vish said the staff did a good job.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
JAMES W. on 09/03/2017
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"Great customer service"
This is the first time we've used Signature Total Car Care. We were recommended to them from a friend who uses them all the time. I can't say enough about their service and how they take care of their customers. We are very pleased and will use them again. Also, great VALUE!
Vehicle: Honda CR-V
Service Date: 09/01/2017
Review Created: 09/03/2017 12:11 PM
ARTHUR E. on 09/01/2017
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"Customer satisfaction"
Nick and the staff are dedicated to not only fixing your car properly, they do it in a timely and professional manner.
Vehicle: Toyota Prius
Service Date: 08/29/2017
Review Created: 09/01/2017 02:29 AM
Sandi B. on 08/31/2017
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Sandi said she had a good experience using this business. The employees are polite and they had her vehicle in and out without a long wait.
Vehicle: Audi A4
Category: Service
Service Date: 08/23/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Anita L. on 08/31/2017
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Anita said she came in on time. The mechanic started the work on time and her vehicle runs great.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 08/24/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
TERESA J. on 08/27/2017
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"Fast and convenient "
The dealership quoted be 3 times the price as Signature
Vehicle: BMW X5
Service Date: 08/22/2017
Review Created: 08/27/2017 05:50 AM
G. L. on 08/21/2017
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G. said the business is honest and the service was good.
Vehicle: BMW X5
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
JANET H. on 08/19/2017
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"our "Family Mechanic" who we would refer to anyone"
Signature Total Care Care has worked on our American and German cars. We have been happy with their customer service, mechanical ability, and their ethics. They are very knowledgeable on all fronts. They use this knowledge to provide the best service and advise to their customers. We have been using them for about 2 years.
Vehicle: BMW 3 Series
Service Date: 08/18/2017
Review Created: 08/19/2017 06:59 AM
LAURIE N. on 08/16/2017
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"Awesome customer service!"
Won't take my fam cars anywhere else.. long on customer service and ethics. Can't beat them!!
Vehicle: Jeep Grand Cherokee
Service Date: 08/14/2017
Review Created: 08/16/2017 10:43 AM
David S. on 08/14/2017
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David said Nick and A.J. had good customer service.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/04/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 975 in total