Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1085 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


MB
MICHELLE and BRAD B.
Cumming, GA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Consistently a great level of service
We have used Signature Total Car Care for over 10 years. During this time they have consistently provided a great level of service. I highly recommend.

HD
HUGO D.
Ball Ground, GA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
oil & filter change
AS with my previous visits, truck was taken in at appointment time and completed in very reasonable time.

JS
JIM S.
Suwanee, GA
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Always Reliable. Always Professional. Always Cost-Effective
Absolutely the best service I've had in my 60 years of car ownership. I'd trust AJ with my wallet. He's honest, smart, cost-efficient, and an all-around good guy. He has an excellent staff. they know cars and they don't tack on unnecessary charges.

JT
JACKIE T.
Cumming, GA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Quick and reliable
Dropped off vehicle without an appointment and they were able to accommodate my service needs quickly.

SP
Susan P.
Georgia
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Susan said Nick and AJ are super.
This review was collected via phone interview by Customer Research Inc.

AW
Alicia W.
Cumming, GA
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Alicia said she has been to the business several times, the repairs were done in a timely manner and she also said the rates were great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cumming, GA
Mercedes-Benz GLC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Tires
The staff at Signature Total Car Care were great! They got my car in the day after I called and then completed the tire change quickly. I will highly recommend them to my friends.

JS
Jennifer S.
Cumming, GA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jennifer said they've been doing work for her for years. They're very professional and good.
This review was collected via phone interview by Customer Research Inc.

DL
Drew L.
Georgia
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Drew said the staff got him in and fixed the issue quickly. The price seemed reasonable.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Suwanee, GA
INFINITI QX56
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Larry said he has been a customer for years and they are the best he has ever seen. A J is a great person.
This review was collected via phone interview by Customer Research Inc.

PW
PHIL W.
Cumming, GA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Awesome Referral
I was referred to Signature by a friend who also owns a Lexas. I was thoroughly impressed with my experience there. They fixed a lighting issue I had and they saved me $1,200 off what a Lexas dealer wanted to charge, so this tells me dealers are rip-off artists and that Signature is in the business to be honest, provide great service and at a reasonable (and fair) price. To top it off, I told them I'd also like an oil change and tire rotation and they said that wasn't needed at this time! A dealer would have done it anyway and found 15 other things to charge me for, and for things I likely don't need. I HIGHLY recommend Signature for your car care. They were honest, prompt, their quote met the final price - and the biggest part - I TRUST them! Kudos to the them! I'll be back again and again!
Phil W.

JK
Jen K.
Suwanee, GA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jen said she is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JH
Justin H.
SUGAR HILL, GA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Justin said they are good at what they do.
This review was collected via phone interview by Customer Research Inc.

PV
Pigike V.
Cumming, GA
Mercedes-Benz C350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Pigike said they did a great job.
This review was collected via phone interview by Customer Research Inc.

TH
Tena H.
Cumming, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Quality service
Great service great people. Honest and reasonably priced. Highly recommended

WP
WENDY P.
Cumming, GA
Acura 2.5TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Great As Always
Been customer for over 6 years. Great company with great staff. Trust every diagnosis.
Thanks To AJ and Nick! And the guys in the shop
Wendy\

DH
DAVID H.
Cumming, GA
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Fast and accurate
As usual, the work was completed timely and the description of the work required was dead on.

LR
LISA and PAT R.
Alpharetta, GA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Excellent Service!!!
We called just before closing with an issue. Nick had us bring the car right in and had it fixed for us first thing the next morning. Both their customer service and their repairs are top notch.

SS
Sammy S.
Atlanta, GA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Sammy said his overall experience was sufficient.
This review was collected via phone interview by Customer Research Inc.

JF
JIM and ROBIN F.
Cumming, GA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Fantastic customer service
Great customer service and a fair price. They will not do work that’s not needed and they are always professional. We bring all of our cars here