Signature Total Car Care, Inc.


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

988 Reviews

99% Would Recommend
Latest Review about 10 hours ago
KATHY and JACK R. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service at fiar price!"
I had my 2015 Lexus ES 350 serviced for 30M check-up. Work was done in timely manner at a fair price. They also helped me understand what really needed to be done vs the long list that Lexus has at sky high rates. Were even so kind as to give me loaner to go to lunch!
Vehicle: Lexus ES 350
Service Date: 11/20/2017
Review Created: 11/22/2017 11:47 AM
Tony D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said they did an outstanding job.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 11/08/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
LAURIE N. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AJ and staff!!!!"
Trust no one else with my family's cars.... competitive price, level of work and customer service cannot be topped
Vehicle: INFINITI M35
Service Date: 11/08/2017
Review Created: 11/15/2017 01:12 PM
LAURA A. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring and Detail Oriented Staff"
Signature Total Car Care has a friendly and caring staff. They also show great attention to detail on both my work and personal vehicle. They are a pleasure to work with. I highly recommend this business !
Vehicle: Nissan NV200
Service Date: 11/08/2017
Review Created: 11/15/2017 11:54 AM
Louann N. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Louann said this facility is a very valued business to her. The mechanics are very knowledgeable and also forthright and honest. In addition, all of the staff members have excellent customer service skills.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 11/14/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Michael P. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the business was a delight. They provided great customer service in a timely manor. He highly recommends this business for service.
Vehicle: Volvo C70
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Donald D. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donald said this business did what they said they would do.
Vehicle: Chrysler 300
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
KAREN R. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy Service"
Pleased with the car maintenance provided in a timely manner and in a professional manner.
Vehicle: Lexus RX 350
Service Date: 11/01/2017
Review Created: 11/03/2017 07:00 AM
Mike A. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he recommends the business.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
STEVE and MARY S. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Job well done ......"
Very friendly and professional.
Vehicle: Acura MDX
Service Date: 10/26/2017
Review Created: 10/27/2017 05:16 PM
BONNIE C. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and fast service "
Very pleasant to work with. My car was finished in a timely manner.
Vehicle: Ford Edge
Service Date: 10/25/2017
Review Created: 10/26/2017 02:44 PM
Nelson S. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nelson said the staff were very professional and they went above and beyond. Nick provided great customer service.
Vehicle: Ford Edge
Category: Service
Service Date: 10/11/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Amy L. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said this business did an excellent job.
Vehicle: Acura RDX
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Joe G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said this business always does a good job.
Vehicle: Ford Expedition
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
JIM Q. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Full, accurate service"
Signature always does what is desired, the way it should be. You can trust them to diagnose correctly and communicate that to you honestly. That will save you money. Their prices are reasonable for what they do, doubly so since they will do what you need, not what they need.
Vehicle: MINI Cooper Coupe
Service Date: 10/11/2017
Review Created: 10/11/2017 08:46 PM
Mark M. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the staff has been super responsive and super helpful. They do a great job at a great price. It's all great and he's happy to use them.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
CRYSTAL J. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tootsie Pops, coffee and comfy chair"
Sometimes, it's the little things in life... Took my daughter's car in for 2 front tires. They called the day before to let me know their balancing machine was down so it might take a little longer but they would run it over to a nearby shop they have a working relationship with to get it done for me. I went and took my laptop and worked from the comfy leather chair in the corner while I chose a nice French roast from their selection for their Keurig coffee maker. They were done in no time and I got some work done with my feet up while enjoying a coffee. It's silly, but I always look forward to choosing my flavor of Tootsie Pops (I did take 1 for my daughter this time) from their candy jar by the coffee maker! They're all so nice too.
Vehicle: Ford Focus
Service Date: 09/06/2017
Review Created: 09/29/2017 06:28 AM
AJ H. at Signature Total Car Care, Inc. responded on 09/30/2017

Crystal,
Thank you for taking the time to review us. It has always been a pleasure to serve your needs.
Aj

DAN and PENNY J. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service to my Darango"
Great service. Always accommodating . They know what they are doing and do it well.
Vehicle: Dodge Durango
Service Date: 09/26/2017
Review Created: 09/27/2017 07:14 AM
MIKE W. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy"
They are honest and trustworthy.
Vehicle: Kia Sportage
Service Date: 09/22/2017
Review Created: 09/25/2017 06:22 AM
STACY S. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Top Notch!"
As always, AJ and Nick took care of me right away with replacing my window which was broken by a rock on the freeway. Plus, they did my oil change and 100,000 mile checkup because they are the ONLY mechanic I trust with my car. Thanks for the good work guys! Your dedication to customer service is what has made me a customer for life.
Vehicle: Chevrolet Equinox
Service Date: 09/22/2017
Review Created: 09/24/2017 11:01 AM
Displaying Review 1 - 20 of 988 in total