Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1064 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


Anonymous avatar
Verified Customer
Cumming, GA
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Customer service
Always friendly, informative and helpful. They only fix/charge what needs to be fixed. Fair pricing and quality work.

MB
Marissa B.
Atlanta, GA
BMW 3 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Marissa said the business did everything as expected and the service was cost efficient.
This review was collected via phone interview by Customer Research Inc.

SS
Sherrie S.
Suwanee, GA
Lexus ES 300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Sherrie said she appreciates the great work the business does and she is thankful to them.
This review was collected via phone interview by Customer Research Inc.

JK
JIM K.
Cumming, GA
Lincoln Navigator
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Darn Leaks!
Had a leak from my truck and took it in to Signature, as usual. They sent me off in a loaner car and had the truck all fixed up later that afternoon. That may seem no big deal, but the leak was coming the master cylinder cooler that was in the same housing as the AC Unit. Yep, got a new AC and Master cylinder cooling unit in the truck in a day and at a lot less than most others.

Not happy I needed the repair, but I am very happy Signature fixed it quickly,

GB
Georgia B.
Taylors, SC
Mitsubishi Outlander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Georgia said the staff were very polite. They did not take advantage of her and changed her headlight for less than the full price. They took care of her which she appreciated.
This review was collected via phone interview by Customer Research Inc.

BF
Brad F.
Georgia
BMW Z4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Brad said he got what he wanted when he wanted it. The business worked quickly and charged a reasonable price.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Cumming, GA
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
David said the staff gave very friendly, timely and convenient service.
This review was collected via phone interview by Customer Research Inc.

AF
AL F.
Suwanee, GA
Chrysler Pacifica
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Always a pleasure
It is always a pleasure to take our vehicles to Signature Total Car Care for service. They are always friendly, helpful and reasonable with everything we have ever needed. We have trusted A.J. and his staff for many years to repair and maintain our "new" and "older" vehicles. They have never let us down.

TC
TODD C.
Cumming, GA
Volvo XC90
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Volvo xc70
Was really impressed with the service. Very honest. Thanks.

JS
Joe S.
Dawsonville, GA
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Joe said the business didn't pressure him into vehicle services he didn't want to get. He had a good experience when getting his vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Cumming, GA
Lexus RX 350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Ryan said that the staff at the facility were quick, concise and had him in and out in just a couple of hours.
This review was collected via phone interview by Customer Research Inc.

RM
Rachel M.
Cumming, GA
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Mary. She said the business's service is good.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Cumming, GA
Audi A4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Fair Treatment
I had my front brakes done a month or so ago, but still had a squeaking sound. Once they diagnosed the issue they decided it also needed rear brakes. They kindly did the job for a very reduced price due to having to return. They are good guys and Nick works very hard to go out of his way for customer service.

PB
PAUL B.
Gainesville, GA
MINI Cooper Hardtop
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Greatest
Honest and fair. Go out of my way for this service

PV
Prasphant V.
Cumming, GA
Mercedes-Benz GL-Class
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Prasphant said the staff members are available all the time, and they worked with him.
This review was collected via phone interview by Customer Research Inc.

AA
AARON A.
Cumming, GA
Toyota RAV4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great service, support and follow up!
My wife and I brought our Toyota in for servicing. Called ahead and spoke with Nick, but we were referred by the owner AJ. Everything was very smooth and handled professionally. Nick called to let me know what was needed to be done, then called again to let me know it was ready for pickup. Very smooth process and a pleasure to work with. About a week after service, I received a text message from the owner AJ to follow up and make sure that everything was satisfactory. It certainly was. If I hear anyone asking for a good auto shop in the area, I would not hesitate one second to refer them to Signature Auto Care.

JK
Jim K.
Cumming, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
The Only Shop For My Truck
AJ and Nick run a very friendly, efficient shop. The prices are always fair and the work is top notch. I didn't get this level of service at the dealer.

CE
CLINT E.
Suwanee, GA
Acura RDX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Regular Service
Excellent as usual

S
Ed S.
Cumming, GA
BMW X4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Ed said the staff members did a good job and they were trustworthy.
This review was collected via phone interview by Customer Research Inc.

LG
Lauren G.
Alpharetta, GA
Ford Expedition
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Lauren said she always receives great service from the staff and they're always helpful and friendly.
This review was collected via phone interview by Customer Research Inc.