Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

551 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 6 days ago

Reviews


DK
Doris K.
Georgia
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Doris said she was well pleased with the service at this business.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Dawsonville, GA
Ford Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Kim said the business had good customer service and she had a good experience, overall.
This review was collected via phone interview by Customer Research Inc.

DE
Dennis E.
Cumming, GA
Volkswagen Passat
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06/14/2018
Oil Change
Excellent service , excellent price

JB
John B.
Cumming, GA
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06/02/2018
Returning Customer
The best review is a returning customer and that is me! Jason and Shannon are the most thorough and detail oriented business people I know: courtesy calls, explanations in detail, and just plain nice. I will be back if I need to be!

DK
Dee K.
Georgia
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Dee said the staff gave great customer service, they got the service done in a timely fashion, they let him know what was going on every step of the way, and they worked with him.
This review was collected via phone interview by Customer Research Inc.

SA
Sam A.
Cumming, GA
INFINITI J30
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Sam said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jennifer K.
Atlanta, GA
Honda Accord Sdn
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05/24/2018
Timely and easy to work with
They were able to get my car in quickly and do the needed maintenance when I needed it done. Very friendly, positive, honest and a good value.

GM
Gay M.
Cumming, GA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Prism Customer Service is Awesome
The folks at Prism communicate well, provide accurate timely service, and I am always pleased with the outcome.

SP
Sandra P.
Cumming, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Sandra said she has been going to the business for 15 years. They continue to make sure her vehicle is taken care of.
This review was collected via phone interview by Customer Research Inc.

DE
Dennis E.
Cumming, GA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Oil Change
The job was quick as usual and an excellent price.

AW
Andrea W.
Cumming, GA
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Andrea said the staff were awesome, honest, and their price was reasonable.
This review was collected via phone interview by Customer Research Inc.

KK
Kandy K.
Cumming, GA
Chevrolet Chevy Express
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04/27/2018
fast response and detailed discussion of repair options
quality and fast service, your explanations of problems and options is helpful

GE
Glenda E.
Georgia
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Glenda said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Lawrenceville, GA
Dodge Pickup
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04/21/2018 Category: Service
Richard said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
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JASON A., Owner from PRISM Automotive Service responded on 04/25/2018

We appreciate your feeback and business.  

Jason & Shannon

DL
David L.
Gainesville, GA
Ford Aerostar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
In so many words...
Even when It's just a quick sop for an oil change, you know Shannon and Jason are there to make it a great visit. You get to see the old faces like Davis and the new faces (I'll remember those names next time). It's just never a chore to go visit and tick the box mark "Car Stuff".
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JASON A., Owner from PRISM Automotive Service responded on 04/25/2018

Thank you David. We appreciate your feeback and business. 




Jason & Shannon

Jason & Shannon

JW
Justin W.
Georgia
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Justin said they are always really nice. He likes taking his vehicle back there.
This review was collected via phone interview by Customer Research Inc.
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JASON A., Owner from PRISM Automotive Service responded on 04/25/2018

We appreciate your feeback and business.  




Jason & Shannon


AO
Anna O.
Cumming, GA
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Anna said the employees were honest. They provided good service. The work was done at a good price. She had a very pleasant experience.
This review was collected via phone interview by Customer Research Inc.
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JASON A., Owner from PRISM Automotive Service responded on 04/25/2018

We appreciate your feeback and business.  




Jason & Shannon


JB
John B.
Cumming, GA
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04/07/2018
Quality service!
Perfect service and communication. Friendly, Professional, and genuine: made sure that the parts they were installing were quality and perfect for my vehicle!!! They even stayed late after closing for me to pick up my vehicle...thank you!!
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JASON A., Owner from PRISM Automotive Service responded on 04/25/2018

We appreciate your feeback and business. 




Jason & Shannon

Jason & Shannon

TM
Tom M.
Alpharetta, GA
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04/06/2018
Excellent Service
As a longtime customer, I can only say that Prism's prompt dependable and courteous service has few equals. I highly recommend them.
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JASON A., Owner from PRISM Automotive Service responded on 04/25/2018

Thank you for choosing Prism for all your vehicle needs. We appreciate your feedback and business.  




Jason & Shannon


DK
Doris K.
Georgia
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Doris said the staff did everything she asked them to do, and they did it in a timely manner. She thought she would have to leave her vehicle overnight but the service was completed in the same day.
This review was collected via phone interview by Customer Research Inc.
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JASON A., Owner from PRISM Automotive Service responded on 04/25/2018

Thank you for choosing Prism for all your vehicle needs. We appreciate your feedback and business.

Jason & Shannon

Displaying Review 1 - 20 of 551 in total