PRISM Automotive Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

519 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 6 days ago
Pam C. on 02/15/2018
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"Great Job "
The transition of ownership to Jason and Shannon was flawless. Great service and super nice folks. Thanks so much for keeping our cars running and in great shape!
Vehicle: Lincoln Town Car
Service Date: 02/14/2018
Review Created: 02/15/2018 06:44 AM
Brenda W. on 02/13/2018
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"Car service "
I have been taking my car here for almost 2 year and each time the service was great. My car is a 1999 and has almost 350 thousand miles. I will keep going here as long as I live in the Atlanta area...
Vehicle: Toyota Camry
Service Date: 02/12/2018
Review Created: 02/13/2018 07:02 AM
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JASON A., Owner at PRISM Automotive Service responded on 02/13/2018

Thank you Brenda, We appreciate your business. 

Jason & Shannon
Marvin O. on 02/13/2018
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Marvin said the business worked him in when they were really busy. They did a good job and he trusts the mechanic's ability. The customer service was good as well.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/12/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Kevin R. on 02/10/2018
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Kevin said he received good service and his vehicle is running well.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Geri C. on 02/06/2018
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"knowledge and customer service"
Always helpful and willing to explain what is to be done, and keeps you informed during the process.
Vehicle: Chrysler Sebring
Service Date: 02/05/2018
Review Created: 02/06/2018 03:59 AM
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JASON A., Owner at PRISM Automotive Service responded on 02/13/2018

Thank you for trusting us with all your vehicle needs and thank you for your business. 

Jason & Shannon
Yanni N. on 02/06/2018
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Yanni said the business did a good job.
Vehicle: Nissan Versa
Category: Service
Service Date: 02/05/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
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JASON A., Owner at PRISM Automotive Service responded on 02/13/2018

Thank You for your business. 

Jason & Shannon
Terri W. on 02/03/2018
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"Super friendly and knowledge of service and repairs. "
I have found a great reliable and honest auto service repair shop here in Cumming. PRISM Automotive is where I bring my car when I have auto issues. I have received great service in a timely manner and I must say it doesn't hurt the wallet! They take the time to explain what your car needs and how to avoid future car problems based on good maintenance of your vehicle. I refer PRISM Automotive to my family, friends, and clients.
Vehicle: Buick Enclave
Service Date: 02/02/2018
Review Created: 02/03/2018 10:40 AM
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JASON A., Owner at PRISM Automotive Service responded on 02/13/2018

Terri, 
     Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please call us if we can be of further assistance. thank you for your business. 

Jason & Shannon
Justin W. on 02/03/2018
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Justin said the employees were helpful. They completed service quickly.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
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JASON A., Owner at PRISM Automotive Service responded on 02/13/2018

Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please call us if we can be of further assistance.

Jason & Shannon
Barbara D. on 02/01/2018
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"Customer Service goes above and beyond"
So far so good. Thank you all so much.
Vehicle: Mercury Grand Marquis
Service Date: 01/26/2018
Review Created: 02/01/2018 01:00 PM
Aaron P. on 02/01/2018
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"Timely service at a fair price."
They got me in and out quickly. Didn't overcharge me, while doing everything that should be done to remedy my issue.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/30/2018
Review Created: 02/01/2018 01:56 AM
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JASON A., Owner at PRISM Automotive Service responded on 02/02/2018

Thank you Aaron for trusting Prism with you  vehicle reparis. We thank you for you business. 

Crystal B. on 01/31/2018
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Crystal said the business has fast, speedy service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/29/2017
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Sandy C. on 01/31/2018
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Sandy said the business provided great service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/29/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
David L. on 01/30/2018
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"New Generation"
I have gone to Prism for so long now that it was bound to happen. There are new faces at the helm and I don't think the change could have been better suited. When ownership is something that is grown into, then you know it is something that the new owner will want to make an ongoing success. Jason and Shannon have taken the reins from Gus and have seamlessly made the transition that will insure Prism remains a quality service that I, for one, will continue to visit and depend on.
I want to personally wish them the best of luck as they pursue their dreams with this outstanding business venture.
Cheers Mates!
Vehicle: Ford Aerostar Wagon
Service Date: 01/30/2018
Review Created: 01/30/2018 08:12 PM
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JASON A., Owner at PRISM Automotive Service responded on 01/31/2018

David, 
   Thank you for your positive feedback, we truly appreciate your business and support. 

Bill S. on 01/25/2018
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Bill said this business is very customer oriented, and does good work.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/19/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Scarlette A. on 01/23/2018
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"2004 Tahoe"
Have know Gus the owner for many years through a close friend of mine. When our 2004 Tahoe needed some attention, there was no doubt where we wanted it repaired, as we knew we could trust Gus. Excellent service, just as we expected. Thank you, Scarlett and Tom
Vehicle: Chevrolet Tahoe
Service Date: 01/10/2018
Review Created: 01/23/2018 06:22 PM
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JASON A., Owner at PRISM Automotive Service responded on 01/31/2018

Thank you Scarlette for the positive feedback. Thank you for choosing Prism Automotive.

Gus Morris
Rick A. on 01/22/2018
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"Professional, Reliable and Reasonable"
PRISM just did a full tune-up and check on my truck. They were thorough, and the price was very reasonable. Jason and Shannon made the whole process easy. They clearly know what they are doing. The work and communication show that customer service is their priority. I will go back.
Vehicle: GMC Sierra 1500
Service Date: 01/09/2018
Review Created: 01/22/2018 02:19 PM
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JASON A., Owner at PRISM Automotive Service responded on 01/31/2018

Rick, 
    Thank you for your positive feedback and business. 

Kathy W. on 01/12/2018
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"The convenience as well as the professional staff"
It is hard to find an honest automotive shop that doesn't try to sell you everything. Prism is very professional and honest. I have now found a place that I know I can trust!
Vehicle: Honda CR-V
Service Date: 01/10/2018
Review Created: 01/12/2018 04:23 AM
Jeremiah D. on 01/10/2018
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"Great service "
Prism is my go to for mechanic work. Everyone is friendly, helpful and gus is honest.
Vehicle: Dodge Charger
Service Date: 01/10/2018
Review Created: 01/10/2018 07:53 PM
Thomas M. on 01/10/2018
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Thomas said the staff did a really good job. The work was done promptly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/03/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Harold P. on 01/10/2018
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Harold said the staff did what they said they would do. This is a good business.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 01/02/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 519 in total