PRISM Automotive Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

536 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 1 day ago
David L. on 04/20/2018
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"In so many words..."
Even when It's just a quick sop for an oil change, you know Shannon and Jason are there to make it a great visit. You get to see the old faces like Davis and the new faces (I'll remember those names next time). It's just never a chore to go visit and tick the box mark "Car Stuff".
Vehicle: Ford Aerostar Wagon
Service Date: 04/19/2018
Review Created: 04/20/2018 02:01 PM
Justin W. on 04/13/2018
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Justin said they are always really nice. He likes taking his vehicle back there.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/06/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Anna O. on 04/13/2018
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Anna said the employees were honest. They provided good service. The work was done at a good price. She had a very pleasant experience.
Vehicle: Toyota Yaris
Category: Service
Service Date: 04/12/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Tom M. on 04/06/2018
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"Excellent Service"
As a longtime customer, I can only say that Prism's prompt dependable and courteous service has few equals. I highly recommend them.
Service Date: 04/05/2018
Review Created: 04/06/2018 04:57 AM
Doris K. on 04/05/2018
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Doris said the staff did everything she asked them to do, and they did it in a timely manner. She thought she would have to leave her vehicle overnight but the service was completed in the same day.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/03/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Debra B. on 03/31/2018
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Debra said the business didn't try to up-sell her, and they were very straight forward. They were very nice and the price was lower than the estimate.
Vehicle: Ford Expedition
Category: Service
Service Date: 03/29/2018
Review Created: 03/31/2018
This review was collected via phone interview by Customer Research Inc.
Alan T. on 03/30/2018
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Alan said he has been going to the business for a long time. He said their service is the best he has ever had.. Alan said they are very good mechanics and good people.
Vehicle: Nissan Rogue
Category: Service
Service Date: 03/28/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
Pam C. on 03/27/2018
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"To the rescue again!"
Had trouble with my front tire slow leak and took it to Prism. Fixed it on the spot! Thanks so much. Always there for me!
Vehicle: Chrysler Sebring
Service Date: 03/23/2018
Review Created: 03/27/2018 06:55 AM
Harold P. on 03/27/2018
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Harold said he would recommend the business for service and suggests that they should keep up the good work.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 03/23/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
G A Gus M. on 03/26/2018
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"Outstanding service from energetic people!"
In and out in no time at all. Everything was done just right!
Vehicle: Ford Pickup
Service Date: 03/23/2018
Review Created: 03/26/2018 06:16 AM
Rick A. on 03/18/2018
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"Honest and Reliable Mechanic Garage"
We had another opportunity to work with Prism and Jason and Shannon show what a great job they do. Highly recommended.
Vehicle: Toyota RAV4
Service Date: 03/13/2018
Review Created: 03/18/2018 04:31 AM
Dennis E. on 03/12/2018
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"Had oil change, filters, bulbs, checked breaks, adjusted breaks. Overall service quick, friendly and in budget. "
Great service. Can always trust Prisim.
Vehicle: Nissan Sentra
Service Date: 03/10/2018
Review Created: 03/12/2018 03:29 PM
Robert H. on 03/12/2018
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"Brake/Rotor Job"
Called Friday morning, was told to bring it on in and we left it with Jason. He called once issue was diagnosed, updated us with the situation and price to fix. We picked it up 2 hours later, paid the price quoted and could not be happier!
Vehicle: Dodge Grand Caravan
Service Date: 03/09/2018
Review Created: 03/12/2018 11:50 AM
Aaron B. on 03/08/2018
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Aaron said they seemed very honest. They got him in and out on the same day. The charges were very reasonable.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/05/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Barbara D. on 02/28/2018
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"Alternator"
No issues with Alternator replacement. Please find out pricing for replacing Headliner with recommended provider. Thanks so much!
Vehicle: Mercury Grand Marquis
Service Date: 02/15/2018
Review Created: 02/28/2018 02:29 AM
Charley C. on 02/24/2018
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Charley said the staff did a good job, and he would recommend the business for service.
Vehicle: Ford Mustang
Category: Service
Service Date: 02/21/2018
Review Created: 02/24/2018
This review was collected via phone interview by Customer Research Inc.
Judy S. on 02/23/2018
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Judy said that Jason was very helpful. They provide honest and up front communication. They gave her the chance to decide what to do with her vehicle. It's a comfortable environment.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/22/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
Pam C. on 02/15/2018
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"Great Job "
The transition of ownership to Jason and Shannon was flawless. Great service and super nice folks. Thanks so much for keeping our cars running and in great shape!
Vehicle: Lincoln Town Car
Service Date: 02/14/2018
Review Created: 02/15/2018 06:44 AM
Brenda W. on 02/13/2018
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"Car service "
I have been taking my car here for almost 2 year and each time the service was great. My car is a 1999 and has almost 350 thousand miles. I will keep going here as long as I live in the Atlanta area...
Vehicle: Toyota Camry
Service Date: 02/12/2018
Review Created: 02/13/2018 07:02 AM
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JASON A., Owner at PRISM Automotive Service responded on 02/13/2018

Thank you Brenda, We appreciate your business. 

Jason & Shannon
Marvin O. on 02/13/2018
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Marvin said the business worked him in when they were really busy. They did a good job and he trusts the mechanic's ability. The customer service was good as well.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/12/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 536 in total