Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

2826 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 4.274512/5Overall Rating 4.274512/5Overall Rating 4.274512/5Overall Rating 4.274512/5rating 4.274512
Original
Overall Rating 2.15686/5Overall Rating 2.15686/5rating 2.15686rating 2.15686rating 2.15686
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SM
Sepideh M.
Lynnwood, WA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Everything was perfect! :)
Thank you
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


Anonymous avatar
Verified Customer
Arlington, WA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Service Every Six Months
It is easy to make an appointment online. The service department is friendly and explains what they are doing clearly. Service seems to be done quickly, carefully and thoroughly.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


DK
David K.
Everett, WA
2014 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
?$$$
What ever
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


LH
Lina H.
Bothell, WA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Always pleased
Always helpful and kind!
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


SM
Shanna M.
Marysville, WA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Best Service
Best service each and every time!
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


TO
Terry O.
Marysville, WA
2014 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
great service
The service was excellent and I got exactly what I was told. I have only one complaint, who ever drove the car last left the seat pushed forward. I am big and tall and almost hurt myself getting back into the car. Please make sure the seat position is at the same position as when it is brought in. This is an issue that I feel strongly about and it possible prevent from having my car serviced at your dealership.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


VW
Valerie W.
Puyallup, WA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Trustworthy
I keep coming to the Everett Hyundai dealership because they have proven themselves worthy of my trust. The service department is always responsive and kind. I can get in and get out without worry and know they will advise me regarding the health of my car honestly. Thanks guys, you are the best!
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


KV
Karoly V.
Marysville, WA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Teamwork
Very helpful knowledgeable team.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


KH
Kevin H.
Lake Stevens, WA
2012 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Average service
A bit surprised that an oil change would take a full hour.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


ME
Maria E.
Mill Creek, WA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great Customer Services
Any questions or concerns that I may have get answered thoroughly. The employees are pleasant and friendly. And most importantly, my car runs smoothly after every maintenance service.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


AB
Angela B.
Everett, WA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Fast and efficient
I was in and out in no time. I also paid less than I would have elsewhere. The waiting room is clean and comfortable. I appreciate the free soda and snacks.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


KG
Kevin G.
Washington, DC
2010 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
90,000 mile service
I had been dreading the major 90,000 mile service for my 2010 Sonata, as I knew it would be expensive ($595) and might have hidden costs as well. However, it was completed in just 4-5 hours, with no significant findings. And they gave me a 2018 SUV for the day, which I was almost reluctant to return for my own car. I will probably continue having my car serviced at this dealership (other than tires, oil changes, brakes, and battery) even after the 100,000 mile warranty is completed. I have great trust in them.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


Anonymous avatar
Verified Customer
Everett, WA
2012 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/15/2018 Category: Service
Poor Service Experience
Not satisfied after having this dealership provide an ECM update and 60K mile inspection. Car hesitated upon start up and drove extremely rough after driving off. Car did eventually recover but a consumer expects as safe road worthy vehicle after being serviced. Not at all pleased with this experience. Windshield wipers replaced when they were just recently replaced, an additional $37 gouge for needless replacement.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett



Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Anonymous avatar
Verified Customer
Marysville, WA
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
They care
There was a problem and they fixed it

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
Ask questions
Customer service should have told me over the phone that it was going to take much more time to complete the work
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett



Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

MB
Mark B.
Everett, WA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great customer service
They were extremely friendly, very well organized and fast. The waiting room was great with free food and drink.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


Anonymous avatar
Verified Customer
Mukilteo, WA
2015 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great Service!
Friendly, courteous service. Nice waiting room with TV and amenities. And I have to applaud one of the staff members, Travis, because he does an amazing job...provides excellent service, professional and friendly. Not everyone there looks like they're glad to be there, and I don't blame them, but Travis really stands out.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


TS
Tim S.
Duvall, WA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Quick, Quality Service
Great, as usual.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


GL
Gail L.
Mukilteo, WA
2018 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Happy with Hyundai
Service was easy to schedule, quick, efficient and free (for this first visit)! Was on my way to the complimentary carwash in under an hour.
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100


Anonymous avatar
Verified Customer
Mill Creek, WA
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Excellent service
Very quick and know what to do
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100v


Anonymous avatar
Verified Customer
Gold Bar, WA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Mr King, my salesman, was very kind & patient. He took time to answer my many questions & showed me how to use the different amenities.
Everyone was friendly & made me feel "at home".
Clifford H., Parts and Service Director from Lee Johnson Hyundai of Everett

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100