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SureCritic / Hyundai Of Gilroy
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Hyundai Of Gilroy

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(80 Reviews)
56
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Score Details

5 stars
72%
4 stars
10%
3 stars
6%
2 stars
4%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
26
Total ReScores™
5.0
ReScore™ Average
56
Net Promoter Score ®

Business Details

Categories
Contact
(408) 842-0400
No Business Hours Provided

Business Hours

* No Time Zone provided
6700 Automall Parkway Gilroy, CA 95020
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Sales Department 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(80 Reviews)
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Recent Reviews
WH
gravatar
William H.
Gustine, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/10/2022
3
Category: Sales
The Service dept didn't complete the work.
I took my Santa Fe in for recall work. While there I took the service manager out to my SUV to show him a missing nut on the rear spoiler. He said they would replace it if they had the part. (It is a standard nut they should have in open stock). When I picked up the SUV the nut hadn't been replaced. The manager said they probably didn't have the part. (Once again, it is a standard nut available in open stock) . When I got home I reviewed my paperwork and noticed that replacing the nut wasn't even written up. I don't think he was ever going to replace it in the first place. This kind of not attention to detail really puts me off using these people again.
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