Hyundai of Long Island City


Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5rating 4.37

1219 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 2.8947353/5Overall Rating 2.8947353/5rating 2.8947353rating 2.8947353rating 2.8947353
Original
Overall Rating 2.02632/5Overall Rating 2.02632/5rating 2.02632rating 2.02632rating 2.02632
88% Would Recommend
100% Business Response
Latest Review 1 day ago
Andrew E. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and Speedy service"
The service advisor explained in detail the service that was need it and pointed out the ones that was need it immediately.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 08:02 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
The people who work here are so nice and are very willing to help you no matter what your question may be.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/21/2017 05:42 AM
Kathleen A. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly"
Take time to answers all questions
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:34 PM
Denise D. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"A comfortable waiting area"
The place is very comfortable if you have a longer than usual wait time there is coffee self service and a big screen to sit back and relax while you wait for your car
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 08:10 PM
Samuel S. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My experience"
Good service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:18 PM
Mark R S. at Hyundai of Long Island City responded on 10/20/2017

thank you for taking the time to fill ou tthe survey

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
in and out quickly didn't miss my other appointments
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 09:55 PM
Mark R S. at Hyundai of Long Island City responded on 10/19/2017

thank you 

Hector R. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first time for service,it took a little over two hrs for oil change and inspection to long! however work, price and the staff was very good."
having the hyundai dealer service my car made me feel that they know what my car needs and can find any problems more then a regular service garage....
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:08 AM
Mark R S. at Hyundai of Long Island City responded on 10/19/2017

thank you for the kind words

Edgardo M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
It was quick, convenient and pretty comfy while waiting.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 04:59 PM
Mark R S. at Hyundai of Long Island City responded on 10/18/2017

THANK YOU FOR THE KIND WORDS

Michelle M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Quality and fast service in a very comfortable environment.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:17 PM
Mark R S. at Hyundai of Long Island City responded on 10/18/2017

THANK YOU FOR BEING OUR CUSTOMER 

Verified Customer on 10/17/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"what title"
prompt service, good attitude
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:03 PM
Mark R S. at Hyundai of Long Island City responded on 10/18/2017

THANK YOU SO MUCH 

Anne G. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall on My 2015 Hyundai Sonata"
Service was fast and Hyundai rep was very helpful, nice and polite.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 01:17 PM
Mark R S. at Hyundai of Long Island City responded on 10/17/2017

thank you for the kind words 

Johnny V. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
The hospitality and the professionalism experienced at this location was one of a kind. The waiting area was to my surprise a unique experience, I just want to go back even if i don't have to get my car serviced.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 12:30 PM
Mark R S. at Hyundai of Long Island City responded on 10/17/2017

THANK YOU FOR THE KIND WORDS

Franck V. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice moment waiting"
the stand by room is so great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:29 PM
Mark R S. at Hyundai of Long Island City responded on 10/17/2017

THANK YOU FOR THE COMPLIMENT 

Ronald R. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Highly Professional and Attention to customer service "
Very pleased with overall service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 04:32 PM
Verified Customer on 10/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service.."
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 09:23 AM
Mark R S. at Hyundai of Long Island City responded on 10/16/2017

thank you 

Beverly V. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Chinese the manager the cashier they always ready to help every time with a smile👍🏾 "
Excellent
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/14/2017 02:50 AM
Mark R S. at Hyundai of Long Island City responded on 10/16/2017

thamnk you for the wonderful kind words 

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Came in told them my problem they fix it in 2days love it
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 09:21 PM
Mark R S. at Hyundai of Long Island City responded on 10/16/2017

thank you for the kind words 

Verified Customer on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"coment"
ok
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/12/2017 11:25 AM
Mark R S. at Hyundai of Long Island City responded on 10/12/2017

THANK YOU 

Verified Customer on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fair!"
Fair!Jesus is the best!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/11/2017 05:36 PM
Mark R S. at Hyundai of Long Island City responded on 10/12/2017

thank you 

Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic dealership"
Great place ..professional & friendly !!!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/11/2017 03:10 AM
Mark R S. at Hyundai of Long Island City responded on 10/11/2017

THANK YOU FOR YOUR REWSPONSE 

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