Overview

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

1694 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 2.899998/5Overall Rating 2.899998/5rating 2.899998rating 2.899998rating 2.899998
Original
Overall Rating 1.9799982/5rating 1.9799982rating 1.9799982rating 1.9799982rating 1.9799982
88% Would Recommend
100% Business Response
Latest Review 9 minutes ago

Reviews


SJ
Sebastian J.
Brooklyn, NY
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
good service, Nice helpful people.
Sebastian jedrysiak

VH
VERONICA H.
Maspeth, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Conny
I give Conny 5 stars for trying to look out for me on trying to get my car serviced under warranty. But in the one who I spoke to on the phone and transferred me to roadside assistance, assuring me I'm under warranty..i give zero
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/20/2018

thank you very much!


Anonymous avatar
Verified Customer
Fresh Meadows, NY
2004 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Inspection
Job done without much hassle.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/19/2018

THANK YOU VERY MUCH!


CM
Cynthia M.
Brooklyn, NY
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Car care
They have done a great job with the maintenance of my car.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/19/2018

THANK YOU VERY MUCH!


Anonymous avatar
Verified Customer
Brooklyn, NY
2017 Hyundai Ioniq Hybr
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
When service runs long, update the customer
everything was good except the service took longer than estimated. would have liked an update.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/18/2018

Thank you for your comments. We are always striving for a 5 Star experience. We will work on our timeliness and proper updates. 


PS
Paul S.
Jamaica, NY
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mr
Excellent
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/15/2018

Thank you very much!


JL
Jenny L.
Ridgewood, NY
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great customer service
Everyone is great , very helpful with all your needs
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/15/2018

Thank you very much!


MM
Manzoor M.
East Elmhurst, NY
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/14/2018 Category: Service
Not a good deal ship
Since 2011 I am using Hyundai vehicle I have not come up with good service in main dealer as well at service.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/16/2018

We apologize for the service we have provided. let me make it up to you in anyway possible. you can always contact me at 7183616800


JM
Jennie M.
Great Neck, NY
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jennie M.
The car was ready on time
Jason at desk at service office was
very helpful and treated me with courtesy.
I’ll definitely comeback for the next service.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/14/2018

thank you very much!


SB
Susan B.
Middle Village, NY
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
great dealership
service is prompt, 7 professional . staff is friendly & helpful.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/13/2018

THANK YOU VERY MUCH!


RF
Regina F.
Jackson Heights, NY
2018 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
.
.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/12/2018

Thank you very much!


JH
John H.
Mesa, AZ
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Service
Efficient
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/12/2018

THANK YOU VERY MUCH!


BK
Barry K.
Forest Hills, NY
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Service at LIC Hyundai
They got me in and out on time. A simple oil change but the intake staff (Taisha) was courtous, friendly nd answered all of my questions..
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/12/2018

THANK YOU VERY MUCH!


Anonymous avatar
Verified Customer
New York, NY
2009 Hyundai Sonata
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2018 Category: Service
Stay away from this dealer for buying or service a car
poor communications and timeline. This place is poorly managed and nobody is willing to take any responsibilities.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/12/2018

SORRY THE REPAIR TOOK SO LONG DUE TO THE PART BEING ON BACK ORDER. HOWEVER, WE DID NOTIFY YOU REGARDING THE PARTS. WE ARE ALWAYS TRYING TO STRIVE FORWARD WITH OUR SERVICES. IF THERE IS ANYTHING I CAN HELP YOU DON'T HESITATE TO ASK ME. MY NAME IS JASON. 7183616800 EXT 214
THANK YOU


MR
Md R.
New York City, NY
2005 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
M S RAHMAN
Great.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/10/2018

Thank you very much!


HJ
Holger J.
Astoria, NY
2005 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Warranty service.
Great service with no pressure.
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/06/2018

Thank you very much!


EM
Emerson M.
Jackson Heights, NY
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Service
Average
Some staff friendly, the service needs work improve
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/05/2018

Thank you for the comment. We apologize for the lack of service provided to you and your vehicle. We would love the opportunity to to make it up to you. My name is Jason. I will personally contact you regarding the service and talk about how we can improve our service department. We are always striving for a 5 Star experience  and service to our customers. Looking forward to speaking with you. Thank you again. 


Anonymous avatar
Verified Customer
Woodside, NY
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
4 stars
keep up the good work
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/04/2018

THANK YOU VERY MUCH!


TG
Tirtha G.
Queens, NY
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Everything is so great..
Well definitely recommend to a friends for great service experience..
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/02/2018

Thank you very much!


MM
Marian M.
Brooklyn, NY
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Owner
Good and quick service
5ab884185de21cbce2b96a82369f663d?s=28
JASON B., SERVICE ADVISOR from Hyundai of Long Island City responded on 06/02/2018

Thank you very much!