Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

2082 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 3.3538462/5Overall Rating 3.3538462/5Overall Rating 3.3538462/5rating 3.3538462rating 3.3538462
Original
Overall Rating 1.9692308/5rating 1.9692308rating 1.9692308rating 1.9692308rating 1.9692308
88% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


KH
Kevin H.
Flushing, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent customer services. Professional staff.
Glad to be a customer with Hundae of LIC.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/16/2019

thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

BM
Bryan M.
Brooklyn, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great customer service
Stephanie is my sweetheart
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/16/2019

thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

NR
Nikola R.
Astoria, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great staff
Great experience they treated me good
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/15/2019

THANK YOU VERY MUCH

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

Verified Customer
Queens, NY
2000 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Nice personal.
Good service and great waiting area.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/15/2019

THANK YOU VERY MUCH

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

LL
Lhundup L.
Woodside, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Happy
Happy 😃
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/14/2019

Thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

YI
Yegor I.
New York, NY
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Good service, good people
Service is good, taking my car there for repairs and recalls. Folks there give honest advice.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/14/2019

Thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

Verified Customer
Brooklyn, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great service as usual
Since buying my car from long Island City hyundai in 2016 anytime I need my car serviced I don't mind taking the drive from Brooklyn here.the people here are very friendly you get your car taken care of in an reasonable amount of time never a long wait.thank you for always taking good care of my car and for they great customer service👍👍

Overall Rating 1/5rating 1rating 1rating 1rating 1
03/13/2019 Category: Service
I doubt if I'm going back to long Island City.
Unusually bad service today never had a problem with this place before.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/15/2019

we thank you for being out customer here and we would like to continue to servicing the vehicle in the future. like we spoke on the phone i will help out in any way i can next time you visit us here. i will send you a rescore and i greatly appreciate it! have a wonderful day and hope to see you on your next visit. thank you again

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

DD
Diana D.
East Elmhurst, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service visit
The staff are very helpful and go above and beyond to make sure your visit /service goes well
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/13/2019

THANK YOU VERY MUCH

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

EL
Elizabeth L.
Astoria, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service
Great Service Dept
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/12/2019

THANK YOU VERY MUCH

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

CL
Carmen L.
Sunnyside, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Friendly environment
Excellent service, everyone is very helpful and nice even if your not buying.
They even help me calling the blue link department and fixed my account.
Thank you so much Hyundai
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/12/2019

THANK YOU VERY MUCH

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

TG
Tirtha G.
Queens, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Well every time my job was done one time..and staff are so friendly..
No comments just awesome service on time..
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/11/2019

thank you very much my friend

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

JS
Jacqueline S.
Suffern, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
AMAZING Service
The representative who checked me in was so honest and helpful. The mechanic walked me through the parts, showing me examples for future service needs. He was so friendly and personable. Would definitely return.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/11/2019

thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

Verified Customer
East Elmhurst, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Great Service
They did what they said they would do. Quick service. Professional.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/11/2019

thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

MT
Michelle T.
Astoria, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
The employees
The women in the service center were a pleasure to deal with. They were friendly, professional and very funny. They made dropping my car off early in the morning super easy for me so I could get to work on time. Thank you!!
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/11/2019

thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

M
M.
New York, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Thank you
Thank you Co
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/09/2019

thank you 

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

RO
Robert O.
New York, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2019 Category: Service
Nice people
Time spent at location was more than double estimate. The people were professional and courteous.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/09/2019

we thank you for the survey and the comments. unfortunatly we have no control over how fast or slow the update takes as it is uloaded directly from hyundai database. sometimes its very fast and sometimes its very slow. we will advise customers going into the future about the estimated time. thank you again

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

TP
Thomas P.
Bayside, NY
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
People were very nice.
Had a very nice experience here. People were friendly and made me feel comfortable. Only had a short wait time. Definitely much better service then other dealers I have been to. I don’t live that close to this dealer and was thinking would only go there this first time, but was so happy with the service I decided to continue to go there for future service.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/08/2019

thank you verymuch

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

KK
Kin K.
Woodside, NY
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Professional service
The service was great for brake services. Informed by professional staff for the brake issues, and cost and timing were clearly explained. However, it was expensive. Despite using 10% off for service, it was still expensive. But in view of the professional job and quality of items provided, it might be worth it.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/07/2019

Thank you very much. you know I will always help with more discounts and pricing. please make sure you ask me in the future. Thank you again 

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

JT
Juan T.
Corona, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Horario
Ese lente atención de parte de Conny Pérez
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/05/2019

thank you very much

Jason Bae
718-361-6800
Jasonbaelic@gmail.com

RV
Richard V.
Brooklyn, NY
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2019 Category: Service
They have service coupons which a lot of other dealerships don’t.
Excellent pricing and good customer service. Bathroom can use some updating and some cleaning.
JASON B., SERVICE MANAGER from Hyundai of Long Island City responded on 03/05/2019

THANK YOU FOR THE SURVEY AND COMMENTS. WE WILL WORK TOWARDS YOUR SUGGESTION. THANK YOU AGAIN 

Jason Bae
718-361-6800
Jasonbaelic@gmail.com