Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1054 Reviews

97% Would Recommend
Latest Review 8 days ago

Reviews


Verified Customer
New York, NY
INFINITI I35
Verified Customer
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01/13/2019
professional, punctual
i have always found AutoCare East to be very professional and easy to deal with. They seem very thorough. They also are punctual in finishing the repair.
Overall, i'm very pleased that a friend recommended them.

Verified Customer
New York, NY
Subaru Outback
Verified Customer
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01/01/2019
Excellent service.
Excellent service, job well done.

Verified Customer
New York, NY
Acura TL
Verified Customer
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12/26/2018
Efficient, friendly and very reasonable!
The staff is very nice and very helpful. They work very efficiently. They are very reasonably priced.

DD
DONNA D.
New York, NY
Chrysler Town & Country
Verified Customer
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12/22/2018
Great Service
I am so glad to have found Auto Care East, though i hope to never use them again for body work. They are professional, fast and honest. My side view mirror was ripped off by a truck and I brought it to them one day, the next day the had the part and the day after it was replaced. I would definitely go there again and would recommend them to anyone needing their services.

AE
Allan E.
New York, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Allan said that he has used the place before so he returned. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Judith B.
Saddle Brook, NJ
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Judith said that the place repaired her vehicle once before and she was very happy. She returned because she knew they would do a good job.
This review was collected via phone interview by Customer Research Inc.

BD
Bryan D.
Astoria, NY
Ram 1500
Verified Customer
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12/20/2018 Category: Service
Bryan said that they were great
This review was collected via phone interview by Customer Research Inc.

BB
BRIAN B.
New York, NY
Honda Civic Cpe
Verified Customer
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12/16/2018
First time experience
Quick, responsive, and got the job done.

JV
JORGE V.
Bronx, NY
Chevrolet Equinox
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/14/2018
Nice paint but horrible car handling
My Chevrolet Equinox paint job was excellent but the way they treat my car was not , the interior was all dirty speacially the roof there are stains and fingerprints all over and I always keep the inside of my car clean , inside accesorie lights are loose , my key was damage , I choose this place because I thought that in the upper east side will handle cars better and try to keep them the same way was left at the shop , so disappointed.

Verified Customer
New York, NY
Lexus RX 330
Verified Customer
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12/14/2018
Reasonable Pricing and Attentive Service
I had a knocking sound on the right side of my car. Auto care quickly diagnosed the problem and gave me a quote. Upon realizing that some quoted work was not needed, informed me of the good news and completed the repairs. Not sure every garage in NYC would have done the same thing.

MM
Melvin M.
West Roxbury, MA
Toyota RAV4
Verified Customer
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12/14/2018 Category: Service
Melvin said the service was great.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
New York, NY
Mercedes-Benz GLE
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018 Category: Service
Mary said she was dissatisfied with the overall experience. The business did not pick the vehicle up right away. It took one month for them to complete the repair. She was told more work needed to be done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
New York, NY
Ford Explorer
Verified Customer
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12/10/2018
Quick and easy inspection
Super friendly and helpful. Able to accommodate a last minute schedule change for our inspection appointment.

PC
PENNY C.
New York, NY
Dodge Grand Caravan
Verified Customer
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12/07/2018
excellent service from friendly people
Auto Care East takes great care of my old car. They are friendly and honest - they've told me the car can wait a bit for routine service since I don't drive it that much. They've always been responsive when I've had a problem, dealing with it immediately whenever possible (something they can fix right away without having to order parts). I'm completely satisfied and highly recommend them.

DB
Daniel B.
New York, NY
Ford Taurus
Verified Customer
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11/26/2018 Category: Service
Daniel said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

CJ
CARLOS J.
New York, NY
Chevrolet Malibu
Verified Customer
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11/23/2018
Quick response!
I had a slow leak in one of my tires which they addressed quickly offering me same day svc or next day. I also asked if they could give me an oil change while I was there for the tire issue, which they did and called me afterwards when the work was done (nail in tire)! Always friendly & great service!

Verified Customer
New York, NY
Toyota RAV4
Verified Customer
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11/19/2018
Wonderful
I’ve been coming here for a number of years for service and inspections. I find everyone who works here very warm and friendly. Even the cleaning person on Saturday! Great service easy to coordinate, fair, fast, professional, reliable service. I am very happy with Auto care east, and hope they stay the same great service for years to come! Thank you!

JA
JAMES A.
Denver, NY
Jeep Grand Cherokee
Verified Customer
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11/19/2018
good service. nice people
Friendly prompt service. Shocked by the cost of a simple repair job, but not their fault. Hard to believe how expensive replacement parts are!!!!!!!!

Verified Customer
New York, NY
Jeep Grand Cherokee
Verified Customer
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11/17/2018
Great service
Had the car in for inspection

Verified Customer
New York, NY
Audi A5
Verified Customer
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11/13/2018
Fantastic
Quick service and impeccable staff. Very knowledgeful! Love this place