Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

990 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


Anonymous avatar
Verified Customer
New York, NY
Saturn L200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Attentive service
Job well done.

RM
RICHARD M.
New York, NY
BMW 3 Series
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05/13/2018
Quick diagnosis and quick repair
The guys at Auto Care East got me an appointment quickly. In one day they had diagnosed the problem with my aging auto and fixed it. Their prices were reasonable and they took the time to outline what had gone wrong with the car and what they had done to fix it.

AL
ARNON L.
New York, NY
Jaguar XJ
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05/11/2018
Extremely responsive and reliable
As soon as I called with a problem with my car, Jeff had me come right over, diagnosed the problem, ordered the part and had everything fixed by the next day. I have used Auto Care East multiple times in the past and have always been impressed by their level of knowledge and the superb service they provide.

JM
Jerry M.
New York, NY
Audi A5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jerry said his overall experience went very well. The service was timely and professional. Everyone is knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PB
PHYLLIS B.
New York, NY
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
incredible place
This repair shop is incredibly friendly, professional, and committed. I frequently bring in my car at the last minute, without an appointment, and they make every effort to accommodate me. They never add extra repairs that are unnecessary (unlike the Toyota dealership). They are very user-friendly, texting me and calling when the car is ready.

SD
SALLY D.
New York, NY
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
The service is good - the people are courteous and nice
Very satisfied every time come I come here -

PT
PHILIPPE T.
New York, NY
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great service
I always cone back to Auto Care East for the quick, accomodating and great service.

JE
JAN E.
NEW YORK, NY
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Honda maintenance
Easy to make appointment for service -oil change, battery check, etc. at reasonable price. Staff were helpful and called when car was ready. Also liked the reminders and service tracking.

JB
JUDY B.
New York, NY
Hyundai Sonata
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/22/2018
Way overcharged
I was charged $210 for an oil change, fluid check and tire pressure check. When I questioned the bill it was reduced to $90 which I still think is high. I no longer trust this shop and will not return.

TK
THOMAS K.
New York, NY
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
In and out fast
Inspection was fast. No wait at counter

MG
MELISSA G.
New York, NY
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Amazing service
This place is reliable and honest and just excellent.

ML
MILON L.
New York, NY
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
FOR A PLACE ON EAST 94TH STREET
MY EXPERIENCE WAS GREAT. IF I WAS MORE FINANCIAL SOUND I WOULD HAVE ACTUALLY TIPPED THE MECHANIC.

RC
RICHARD C.
New York, NY
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
excellent service and caring staff
Our inspection sticker had expired, discovered early one evening, and a call to make an appointment was taken just as the employees were leaving for the night, but a kind woman took our contact information and promised to call in the morning. She did, and we received a prompt appointment and excellent service. An auto service business that provides trustworthy service and good customer care.

KA
KATHLEEN A.
New York, NY
Lexus RX 330
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03/29/2018
Accommodating and efficient
Quality work and accommodating.

RS
RHONDA S.
New York, NY
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Very convenient. Very professional
Professional workers in shop and office. Technically efficient.

SM
Seth M.
New York, NY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Seth said it was easy to make the appointment. The staff worked in a timely manner, and he will be back.
This review was collected via phone interview by Customer Research Inc.

LC
LORI C.
New York, NY
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
Excellent service
They were very accommodating and responsive

SS
SUZANNE S.
Acura RLX
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03/23/2018
Excellent customer Service
Staff were accommodating, congenial, efficient and professional.

FS
FRANCES S.
New York, NY
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Consistently great
The staff is friendly, helpful, efficient, knowledgeable and very helpful. I’ve been coming here for over 15 years.

AP
Abraham P.
Astoria, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Abraham said the employee were very friendly. They were thorough. They provided pretty good service.
This review was collected via phone interview by Customer Research Inc.