Hyundai of Metairie


Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

1715 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 3.000001/5Overall Rating 3.000001/5Overall Rating 3.000001/5rating 3.000001rating 3.000001
Original
Overall Rating 1.8666653/5rating 1.8666653rating 1.8666653rating 1.8666653rating 1.8666653
89% Would Recommend
100% Business Response
Latest Review 1 day ago
David T. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent service!!"
I bring my car every 3 months for a service and I always get excellent service!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:50 PM
Michael W D. at Hyundai of Metairie responded on 10/17/2017

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Amie B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
JP was great, he made sure I knew what was going on with my car all day
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:25 PM
Michael W D. at Hyundai of Metairie responded on 10/17/2017

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Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Reliable"
Hyundai of Metairie is very fast and reliable for your service needs.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:15 AM
Michael W D. at Hyundai of Metairie responded on 10/17/2017

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Linda R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was very satisfied with the work and the service."
I spoke with Dean in Service and he was very helpful and kept me posted the whole time they had my car.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 10:23 AM
Martha B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra "
Convince, prompt
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:13 AM
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people, good service"
Good experience all around
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 07:13 PM
Rodney C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I feel that the work needing to be done is done correctly."
Always happy with the work
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 04:51 PM
Ronald S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall repair"
Great service and rental car provided while repairs were performed.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 04:44 PM
JUDITH T. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All good in the Service Dept"
Clean service area, fast work, friendly staff!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:21 AM
Michael W D. at Hyundai of Metairie responded on 10/16/2017

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Melissa G. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Courteous and great job done
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 07:21 PM
Michael W D. at Hyundai of Metairie responded on 10/16/2017

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Jerome D. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice people and good work "
Good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:06 PM
Michael W D. at Hyundai of Metairie responded on 10/15/2017

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Shannon B. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
I had no issues
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 08:38 AM
Michael W D. at Hyundai of Metairie responded on 10/13/2017

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Roy B. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Still love my Tucson"
Love my Tucson and had my first oil change. Still great. My only complaint is the waiting room, the tv needs to be captions. all other areas are great. Services are great. People are nice.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:59 AM
Michael D. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Customer service is very appreciated. I have a dealer less than 5 miles from my home and would rather drive the 50 miles to your dealership.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:39 AM
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to customer"
Always a Great Experience. Don't know took me so long to buy a Hyundai
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 12:59 PM
Michael W D. at Hyundai of Metairie responded on 10/10/2017

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Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Prompt, courteous and efficient service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/09/2017 04:42 PM
Michael W D. at Hyundai of Metairie responded on 10/10/2017

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Deshon G. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone very friendly"
Every time I go in for a oil change the Service dept is very helpful and very friendly to me ..
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 03:46 PM
Michael W D. at Hyundai of Metairie responded on 10/10/2017

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Dianna B. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Team Atomsphere!"
When I visit the service department I am not sure who does what because the team is so focus on taking care of business. I really like going to Hyundai of Metairie. I really feel "at home".
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 11:33 AM
Michael W D. at Hyundai of Metairie responded on 10/10/2017

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Lanormza R. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied with Service"
Excellent service and Experience.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 10:14 AM
Michael W D. at Hyundai of Metairie responded on 10/10/2017

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Trina H. on 10/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Drivng the distance to be treated like royalty."
I drive from Baton Rouge, LA for routine maintenance on my Sonata. I like the customer service I’ve received to date. The wait lounge is wonderful and is geared towards comforting your customers while they wait. I love the added touch of fresh fruit and choices of coffee on a Saturday morning because I am usually a 7:30 am customer.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/09/2017 07:58 AM
Michael W D. at Hyundai of Metairie responded on 10/10/2017

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