Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

2656 Reviews

ReScore Reviews™ (55)

ReScore
Overall Rating 3.6363649/5Overall Rating 3.6363649/5Overall Rating 3.6363649/5rating 3.6363649rating 3.6363649
Original
Overall Rating 2.1090876/5Overall Rating 2.1090876/5rating 2.1090876rating 2.1090876rating 2.1090876
89% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


Verified Customer
New Orleans, LA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Rep
Grea
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/14/2018

Thank you for taking the time to fill out the survey.
We appreciate business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

VC
Vladislav C.
Metairie, LA
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
very professional....and friendly.
Vehicle inspection was very thorough and done in a relatively short period of time. Previously, on another occasion, A/C evaporator was replaced and has been cooling perfectly for already 2 years! WOW! Great service!
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/14/2018

Thanks for the great feed back. Our team works hard to keep our customers happy. We appreciate your business. 

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
New Orleans, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Thumbs up
Cara was friendly and knowledgeable. She remembered things about me to make me feel more than just another number.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/13/2018

We have a great team and Cara is a part part of the team. Thanks for taking time out of your schedule to fill out the survey. We appreciate you using our dealership to have your Hyundai serviced.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

CL
Chris L.
Covington, LA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Second to none in Service!
An exceptional team that focuses on customer satisfaction.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/13/2018

We do have a great team, thanks for the great comments. We appreciate your patronage. Thank you for taking time to fill out the review.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

TC
Timothy C.
New Orleans, LA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
The works oil change
Fast and courteous. Thanks
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/12/2018

Thank you for your patronage and for taking the time to fill out the survey.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

DJ
Dennis J.
New Orleans, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Very excellent service
Very excellent service
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/12/2018

Thanks for the great review. We are always striving to give 5 Star service. We appreciate your business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Metairie, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Not sure
It was efficient!
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/12/2018

We have a great team that works hard to keep our customers happy. Thank you for business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Kenner, LA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Service on car
Service was great!!
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/12/2018

Thanks you for your business. We appreciate you having your Hyundai serviced with us. 

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Kenner, LA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Friendly people
Quick , easy ,and friendly
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/11/2018

Thank you for taking the time to fill out the review. We have a great team that takes pride in what they do. We appreciate you using our facility to service your Hyundai. 

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

TN
Thomas N.
Metairie, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
I made scheduled appt. and Hyundai of Metairie was very prompt and courteous with the service. They are always very helpful.
I give them a GREAT score because they do a GREAT job !!!!!
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/10/2018

Thank you for such a fantastic review. We appreciate you taking the time from your schedule to fill out the review.Thank you for letting us service your vehicle. Our staff is great and works hard to take care of our guest.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

AD
Alex D.
Kenner, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
60, 000 miles and very happy
I would reccommend checking out a Hyundai Sonata for your next car
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/10/2018

Thank you for your business and you are right the Sonata is a great vehicle. Thank you for your business and look forward to servicing your vehicle in the future.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Metairie, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Oil change
Car maintenance performed well, in timely manner.
One suggestion, it would have been nice to have the car washed complimentary.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/10/2018

We appreciate the great review.Our team works hard to keep our customers happy. Thank you for letting us service your vehicle.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

JO
Jennifer O.
New Orleans, LA
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/08/2018 Category: Service
Service takes forever
Be prepared to wait 2 hours for an Oil change. The vehicles have great gas mileage and last but the facility needs some changes.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/10/2018

We apologize that it took so long to perform the services to your vehicle. I called and left a message. Please feel free to contact me if there is anything I can do. Thanks for your business.   

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

KM
Kenneth M.
Destrehan, LA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Excellent Service
Great service and value for money.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/08/2018

Thank you for your business. We have a great team that works hard to keep our customers happy.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

KV
Keith V.
Kenner, LA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
The service girl is great
Great service.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/08/2018

Thank you for taking the time to fill out the survey. We value our customers and strive to give 5 Star service. Thank you for your business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Gramercy, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Excellent service!
The customer service was excellent!
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/07/2018

Our staff is great, they are always striving to give 5 Star service. We appreciate your feed back and your business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

MT
Michael T.
Arabi, LA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Service
In and out quick
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/07/2018

Thanks for the feedback, we appreciate you taking the time to fill out the survey. Always good to hear our staff is taking care of our customers needs. Thank you for your business.  

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

RH
Ronald H.
Metairie, LA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Ronald J. Hotstream
In all the years that my car has been serviced by Hyundai, I have never had a problem. The staff is professional, courteous and very customer oriented. Would not go any where else.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/07/2018

We appreciate the great review. We do have a great staff, they work hard to keep our customers happy. Thank you for letting us service your vehicle. We appreciate your business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

GM
Gloria M.
New Orleans, LA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Great dealership
Great staff, promt care.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/07/2018

Thank you for the great survey. We work hard to keep our customers happy. We appreciate your business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

HS
Howard S.
Kenner, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
#1 is the excellent personnel
Excellent people an excellent work
MIGUEL R R., Service Director from Hyundai of Metairie responded on 12/06/2018

We thank you for your business. Our staff is awesome and works hard to keep customers happy.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com