Overview

Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

2278 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 3.1538469/5Overall Rating 3.1538469/5Overall Rating 3.1538469/5rating 3.1538469rating 3.1538469
Original
Overall Rating 1.9487179/5rating 1.9487179rating 1.9487179rating 1.9487179rating 1.9487179
89% Would Recommend
100% Business Response
Latest Review 6 minutes ago

Reviews


CL
Cynthia L.
Metairie, LA
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
AC was fixed, and if is working great.
thanks for fixing my AC .. thanks to Jennifer in customer service she was very helpful,and was a very sweet person.

Anonymous avatar
Verified Customer
Metairie, LA
2010 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
On time
The work was done in the amount of time originally estimated.

Anonymous avatar
Verified Customer
New Orleans, LA
2007 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2018 Category: Service
Great
When you first drive in its hard to know where to go to get service. Where to park? The service advisor was great with updates. I love the TV room with fruit and coffee. The peeled off leather chairs need to go. Once my service was done I had to play hide and seek to find the car parked far away in a lot.
RONNIE M W. from Hyundai of Metairie responded on 06/25/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


DB
Dale B.
Metairie, LA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Pleasant atmosphere
All personnel were both friendly and thorough in servicing my car.
RONNIE M W. from Hyundai of Metairie responded on 06/22/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


RM
Richard M.
New Orleans, LA
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
First service on my new Ioniq
Only took a short time for the service and my car was returned to me sparkling clean. Love it!
RONNIE M W. from Hyundai of Metairie responded on 06/21/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


Anonymous avatar
Verified Customer
Westwego, LA
2014 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/20/2018 Category: Service
So so..
Average work and customer service.
RONNIE M W. from Hyundai of Metairie responded on 06/21/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


TH
Trina H.
Baton Rouge, LA
2015 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/20/2018 Category: Service
Distance Customer
I appreciate the coupons offered from time to time. The facility is always clean and I love the PJ's coffee as an added bonus. I drive well over 100 miles by-passing the Baton Rouge dealerships to get to Metairie. I've had my oil changes over extended several times because there was no availability on a Saturday.
RONNIE M W. from Hyundai of Metairie responded on 06/21/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.I apologize for the lack of attention to detail during your service. Please contact me directly to ensure your future service are performed correctly.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


RW
Rion W.
Baton Rouge, LA
2015 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Great Salesman
Jason Pitts did an outstanding job during my purchase. He had all the answers I needed and went above and beyond after the sale.

Anonymous avatar
Verified Customer
New Orleans, LA
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service
Excellent, professional and efficient
RONNIE M W. from Hyundai of Metairie responded on 06/19/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


JC
Jacquelyn C.
Metairie, LA
2014 Hyundai Tucson
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/18/2018 Category: Service
Vehicle repair due to manufacturer defect
Even though the exhaust system was reinstalled, rear bumper replaced and painted we were not kept in the loop on the vehicle status. We had to contact the dealership several times for updates. On one occasion I was told the service rep would contact me. After waiting several hours, called the dealership and was informed that he was gone for the day. Frustrating since my mother in law specifically wanted a Hyundai because of their warranties and customer service repatriation.
RONNIE M W. from Hyundai of Metairie responded on 06/18/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


CL
Chris L.
Covington, LA
2013 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Outstanding Customer Service and Satisfaction!
This team really knows how to impress its customers with continuous exemplary service. They truly set the pace when it comes to wanting to satisfy their customer base. Wishing this team continuous success.
RONNIE M W. from Hyundai of Metairie responded on 06/18/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


SB
Sheree B.
Metairie, LA
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Recalls
Work was done in a timely manor. The employees were very kind, and even put the window wiper replacement blades that I already owned on for me.
RONNIE M W. from Hyundai of Metairie responded on 06/18/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


Anonymous avatar
Verified Customer
Rosemary Beach, FL
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great Service
Very pleased with the service. Service technicians went above and beyond. Loved that my car was returned so clean and perfect. Would recommend to anyone!
RONNIE M W. from Hyundai of Metairie responded on 06/18/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


Anonymous avatar
Verified Customer
Metairie, LA
2012 Hyundai Elantra To
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Expectations exceeded
Service was completed when promised.
RONNIE M W. from Hyundai of Metairie responded on 06/16/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


RP
Richard P.
Saint Rose, LA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Tops
Best service and the people could not be any nicer or efficient and job was done in the amount of time promised.
RONNIE M W. from Hyundai of Metairie responded on 06/16/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


Anonymous avatar
Verified Customer
Metairie, LA
2015 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Customer
Above average rating
RONNIE M W. from Hyundai of Metairie responded on 06/15/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


Anonymous avatar
Verified Customer
Fort Walton Beach, FL
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Oil change service
Courteous representatives. Waiting area nice than most. Fast service. Free car wash!
RONNIE M W. from Hyundai of Metairie responded on 06/15/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


KB
Kathleen B.
Metairie, LA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Friendly folks
Fast and courteous
RONNIE M W. from Hyundai of Metairie responded on 06/15/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


HH
Hettie H.
Irondale, AL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Good Service!
The information provided about the service was quite accurate including the time it would take to complete the service.
RONNIE M W. from Hyundai of Metairie responded on 06/15/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586


GP
Gregory P.
New Orleans, LA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Setvice
Great service. It was very nice working with Jennifer
RONNIE M W. from Hyundai of Metairie responded on 06/15/2018

Thank you for choosing us for all of your service needs. We look forward to having you as our loyal customer.

Ronnie Williams
Service Manager
Hyundai of Metairie
504-913-6586