Hyundai of Metairie


Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

1914 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 3.0000009/5Overall Rating 3.0000009/5Overall Rating 3.0000009/5rating 3.0000009rating 3.0000009
Original
Overall Rating 1.8823529/5rating 1.8823529rating 1.8823529rating 1.8823529rating 1.8823529
90% Would Recommend
100% Business Response
Latest Review 1 day ago
Michele R. on 01/15/2018
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"Recall Service"
The customer service has improved greatly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 12:33 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Keith B. on 01/15/2018
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"seamless!"
I use the app on my phone. Which is awesome! Told me that it was time for service on my vehicle. Book appointment through the app went in and was out in 45 minutes. Car was serviced and cleaned. Couldn't ask for more.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:14 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Christopher M. on 01/15/2018
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"Smooth Service"
Here's to another smooth, and efficient service for my Hyundai. This place appears to be running smoothly, and as a matter of fact, when I showed up, the GM was asking customers if they had been helped. I really appreciate professionalism.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:14 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Deshon G. on 01/14/2018
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"Great "
They were prompt, attentive and informative the professorial service aloud me to get in and out in a timely matter.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/14/2018 02:47 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Mary H. on 01/13/2018
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"Always an excellent experience"
It's always a great experience. It's never longer than I'm told. The waiting room is just great. It's nice you offer all kinds of coffees and such. I love your people who book appointments and the guys who do the service and repairs. I bought my car here almost four years ago. When I get another one, it will be here.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:34 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Michael D. on 01/12/2018
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"Service advisors"
Comfortable talking with service advisors
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 04:16 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Netti S. on 01/12/2018
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"Hyundai is awesome!!"
Everyone is always so friendly!!!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 10:51 AM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Palestine R. on 01/12/2018
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"people at this location treat you like family."
Great Place!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 09:24 AM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Bob P. on 01/11/2018
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"Timely Service"
The Service Department at Hyundai Metairie is very timely. I was informed of how long my service would take. It actually came in about 10 minutes under the time I was given which is a good thing. I had an appointment but walked in just behind someone who was there for the same recall I was and they got us both out simultaneously which was another good thing. They even washed my car! What a well-run service department! Thank you, Hyundai!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 04:36 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Stephen G. on 01/11/2018
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"Great service "
People are so polite and they do the best service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/11/2018 03:23 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Verified Customer on 01/11/2018
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"EASY "
I found the people very pleasant. eEverything for my service was done in a timely manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:46 AM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Bernard A. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"All polite but could be faster"
As above
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:33 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Verified Customer on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good follow up. "
Overall good service.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 12:05 PM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Debbie M. on 01/10/2018
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"Customer Service"
I've always taken my genesis to Hyundai of Metairie. I love the customer service and they always get to the root of the problem and take care of any issues that I may have. I really love the fact that they give you your car back fixed and clean.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 10:02 AM
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John B R. at Hyundai of Metairie responded on 01/16/2018

Thank you for your business!

Verified Customer on 01/10/2018
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"The people are so nice and are quick to service your needs!"
I have never had a problem with anything or anyone from here! From getting my car to servicing it, I was always satisfied! Such a great team!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 07:32 AM
Michael W D. at Hyundai of Metairie responded on 01/10/2018

Thanks for coming into our service center.

Verified Customer on 01/09/2018
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"Another great experience! "
The team At Hyundai of Metairie is always great.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/09/2018 04:04 AM
Michael W D. at Hyundai of Metairie responded on 01/10/2018

Thanks for coming into our service center.

Vernon H. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful and Friendly!"
Carolyn and the whole service team is a pleasure to work with.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/08/2018 05:25 PM
Michael W D. at Hyundai of Metairie responded on 01/10/2018

Thanks for coming into our service center.

Anthony B. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Metairie Hyundai Service"
I found the service rep very helpful, not just for my service, but for excellent recommendation for body work. It was completed as soon as I brought it to the recommended shop.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/08/2018 01:27 PM
Michael W D. at Hyundai of Metairie responded on 01/08/2018

Thanks for coming into our service center.

Mashfiqur K. on 01/07/2018
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"Accommodating and welcoming "
Very helpful people. Tried to accommodate according to my need. Can’t talk about the quality of the technical service that I was provided, but I trust them.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/07/2018 08:56 AM
Michael W D. at Hyundai of Metairie responded on 01/08/2018

Thanks for coming into our service center.

Merry O. on 01/06/2018
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"great"
Everything was great
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/06/2018 08:56 AM
Michael W D. at Hyundai of Metairie responded on 01/08/2018

Thanks for coming into our service center.

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