Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

2994 Reviews

ReScore Reviews™ (67)

ReScore
Overall Rating 3.8208946/5Overall Rating 3.8208946/5Overall Rating 3.8208946/5rating 3.8208946rating 3.8208946
Original
Overall Rating 2.1343276/5Overall Rating 2.1343276/5rating 2.1343276rating 2.1343276rating 2.1343276
90% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


TR
Tia R.
New Orleans, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Rating
Miss the complimentary car wash and vacuum

RJ
Renada J.
New Orleans, LA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Job well done
Fast and great service

Verified Customer
Metairie, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Customer Service
The staff is knowledgeable, the service is excellent and I highly recommend this place for Hyundai vehicles services.

SB
Shekeva B.
New Orleans, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Car
Y’all take care of my car good
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/24/2019

Thank you for your business. We appreciate the great survey.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

JP
James P.
Metairie, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great service
Customer service was great, everything went quick, they had me in and out faster than I expected.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/24/2019

We value your business. Thank you for the feedback. Our staff is dedicated to providing 5 Star service.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
New Orleans, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
good
good
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/21/2019

We appreciate your business and work hard to keep our customers happy.  We strive to provide 5 Star service to our customers. Thank you for trusting us to service your vehicle. We appreciate your feedback.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Metairie, LA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent treatment
Prompt service and polite people.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/21/2019

We appreciate your business. Thank you for taking time to fill out the review.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Kenner, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent Service
Grat Service
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/21/2019

Thank you for your business. Thank you for trusting us to service your Hyundai.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

VH
Vernon H.
New Orleans, LA
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Excellent Service
Caro and the whole team are always a pleasure to do business with.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/21/2019

Thank you for business. We value our customers and we are committed to providing our customers with 5 Star service.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

KW
Kezia W.
New Orleans, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2019 Category: Service
Vehicle was serviced quickly/ car picked up dirty
Vehicle was serviced quickly/ car picked up dirty
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/20/2019

We appreciate your business. We value our customers and will what we have to do to make things right. I'm sorry we did not meet your expectations.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.comI'

Verified Customer
Metairie, LA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
awesome service
Fast and courteous
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/19/2019

Thank you for your patronage. We always value your business. Thank you for trusting us with your Genesis.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Baton Rouge, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Staff very friendly and helpful
Staff was very helpful and friendly.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/19/2019

We appreciate your business. Thank you for the feedback. Our staff is dedicated to customer service.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

JT
Judith Lynn T.
New Orleans, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Fast and courteous
Cara handled the work very well. Thanks!
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/19/2019

Thank you for your business. Our team is dedicated to providing our customers with 5 Star service.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

TL
TOMMYE L.
Kenner, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
nice atmosphere
very comfortable while you wait

CL
Chris L.
Covington, LA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
First Class Service from a First Class Dealer
I'm always satisfied with my service at Hyundai of Metairie. The entire team is first class when it comes to customer service, and it's been that way for the many years that I've brought in my Hyundai Accent and Kia Sedona. Special recognition to Caralynn Ledet, my service advisor, who always ensures that my vehicle is well cared for.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/19/2019

We appreciate your business. Thank you for the feed back. We have a great staff that is dedicated to customer service.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

Verified Customer
Metairie, LA
2013 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Service review
too busy!!!
overbook

SG
Sylvia G.
New Orleans, LA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
they were fast and efficient
they were fast this time
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/17/2019

We appreciate your business. Thanks for trusting us to service your Hyundai.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

LB
Linda B.
Kenner, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
I ovation, ease if apt. And Ny service adviser
Price, ease if sits, confirm in waiting, shuttle
And most a servisor who know and takes if th need for each check up.
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/17/2019

thank you for your business. We value our customers. Thank you for the feedback.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

MD
Michael D.
Marrero, LA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2019 Category: Service
5stars
People are so friendly and the service is great
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/14/2019

Thank you for your business. I'm sorry for the inconvenience that this caused you. We value your business. As the service manager I take responsibility.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

LG
Leola G.
Metairie, LA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Acceptable
As stated before, expected a car was....
MIGUEL R R., Service Director from Hyundai of Metairie responded on 06/13/2019

We appreciate your business. We hand wash vehicles and in the past it has delayed the wait time for some customers so we have asked customers if they don't mind the wait.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com