Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3511 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.4399972/5Overall Rating 4.4399972/5Overall Rating 4.4399972/5Overall Rating 4.4399972/5rating 4.4399972
Original
Overall Rating 2.16/5Overall Rating 2.16/5rating 2.16rating 2.16rating 2.16
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Milford, CT
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Service was a pleasant experience.
Service was easy to access, prompt, and courteous staff.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/15/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

JP
Judith P.
Milford, CT
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Quick courteous service
Service is great, but I hesitate to lease again.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/15/2018

Judith, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

SH
Susan H.
East Haven, CT
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
The service is outstanding
My service appointments have always been very satisfying with the little issues I have had Larry has always been helpful and courteous.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/15/2018

Susan, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Branford, CT
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
3rd service
That was fast and neat.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/15/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Milford, CT
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Fast & efficient service
Excellent service
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

FC
Frederick C.
Trumbull, CT
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Service
Service tech was very helpful
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Frederick, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Ansonia, CT
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Service OIL change
Dont have any comment
Service was good
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

MT
Marcie T.
Stratford, CT
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Quick and Easy
I had received a coupon for discounted service which prompted me to schedule my appointment. Fast service, reasonable price- I’ll definitely be back.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Marcie, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

TS
Theresa S.
Shelton, CT
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
.
Good
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Theresa, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

CC
Cordel C.
Bridgeport, CT
2018 Hyundai Kona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Great service
Service was great and fast.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Cordel, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Seymour, CT
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Excellent service and product
I am beyond satisfied. My AC was under warranty and cost me nothing to repair and everyone at Milford Hyundai is always helpful and courteous. Thank you!
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

TR
Thomas R.
Monroe, CT
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Oil Change and 30k service
everything was done that they said they would without any hassles. Called ot notify me of suggestions to get new brakes. Very happy with service and timing.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Thomas, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Bridgeport, CT
2012 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2018 Category: Service
Scheduled service
Minimum done. Car wash is a car rinse. Sales staff exceeded expectation. Service staff, not so much
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Norwalk, CT
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Quality
Great service and timely.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/14/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

LH
Lynn H.
West Haven, CT
2009 Hyundai Santa Fe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/10/2018 Category: Service
I didn’t feel like they cared about my problem
Not happy
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/11/2018

Lynn,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the KEY HYUNDAI OF MILFORD store, I am sorry to hear that you found service to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: ryanp@keycars.com. My phone number is 203-877-6820 if you prefer a phone conversation.


Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

WO
Wanda O.
Stratford, CT
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Good customer service
Omar was truly a super good service provider. He took good care of me he made aware of my car on things that needed to be done on my car...even though I spent a great deal of my vacation money...his people skill are what key Hyundai needs...keep up the great service all....especially omar
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/11/2018

Wanda,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Trumbull, CT
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
convenience, customer lounge, great service personnel
great servise
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/11/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.


Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Milford, CT
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Quick service with no appointment
Found out my left signal light was out so stopped in to see if they could fix it. I was in and out in about half an hour.
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/09/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820

Verified Customer
Orange, CT
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
see below
jennifer gets 5 stars, the dealership 2. they are high pressure sales and outrageous service prices. $48 for a simple oil change is beyond the pale. i love hyundai, we have 2 but not the dealership

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2018 Category: Service
see below
high pressure sales force and over priced service costs. i love the hyundai brand as we have 2 cars but not the dealership so much
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/09/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the KEY HYUNDAI OF MILFORD store, I am sorry to hear that you found service to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: ryanp@keycars.com. My phone number is 203-877-6820 if you prefer a phone conversation.


Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/09/2018

Thank you for the rescore!


DC
Danny C.
Milford, CT
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Good Service
I brought our car in for service and asked for two things extra to be fixed.
They did the service and helped me fix the two other miner problems.
I was very happy with the service. Larry was the man that spoke to me.
Thank you Key Hyundei for your good service standards!
God bless you all. Its a pleasure to come there.
Mrs Danny C
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 08/09/2018

Danny, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820