Key Hyundai of Milford

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203-877-6820
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Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

4197 Reviews

5 star
82%
4 star
11%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (65)

ReScore
Overall Rating 4.5538474/5Overall Rating 4.5538474/5Overall Rating 4.5538474/5Overall Rating 4.5538474/5rating 4.5538474
Original
Overall Rating 2.18462/5Overall Rating 2.18462/5rating 2.18462rating 2.18462rating 2.18462
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews

HR
Harry R.
Orange, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Don't trust them.
This is the first time I received excellent service, but it was for a recall repair paid for by Hyundai. In the pat, calls have not been returned and they have been overpriced. Service reps have been indifferent at other times. Despite the claim of "dealer for the people," they are dealers for themselves.
PA
Phillip A.
Bridgeport, CT
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Personnel, service, treatment, and friendliness.
Staff are friendly, courteous, experienced and interested in satisfying the customer. No question is ignored or double talked.
Recommended
Verified Customer
Stratford, CT
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
First service visit on new car
Very helpful, friendly and worked around my schedule. Was much appreciated
Recommended
Verified Customer
Danbury, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Just an oil change...
But amazing customer service.
Recommended
Verified Customer
Stratford, CT
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
2011
good service personal
Recommended
PR
Paul R.
Milford, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/14/2019 Category: Service
Not Satisfied with warranty item
I was told that the missing antenna cover (dolphin fin) on my 17 sonata would be replaced under warranty but was later told that it was not missing due to a manufacture defect. Really? This plastic cover is screwed from above the head liner with tiny screws that did not hold this cover in place. I was told to go home and glue it back on with a strong epoxy. Maybe Hyundai should have done this on the assembly line!!! Bad lesson learned!
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/15/2019

Paul, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the KEY HYUNDAI OF MILFORD store, I am sorry to hear that you found service to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: ryanp@keycars.com. My phone number is 203-877-6820 if you prefer a phone conversation.


Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Verified Customer
Shelton, CT
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Friendly
Friendly
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/15/2019

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
JB
Jean B.
Bridgeport, CT
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service, great people
As usual the service was prompt and Larry is always a big help. Suggesting and advising on service details.
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/14/2019

Jean, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
CM
Christine M.
Shelton, CT
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
I think going to the Milford Hyundai since I bought my vehicle there 2013 and I’ve always had a great experience The service man a very polite .
The service man that I had during this visit was very nice, very polite, and did not pressure me into having anything else done to my vehicle, he suggested but not did not pressure me.
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/14/2019

Christine, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
DC
Donald C.
Stratford, CT
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Car wash
Very accommodating people
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/14/2019

Donald, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
JC
John C.
Orange, CT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Love the Car
Great Job!
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

John, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
JK
Joseph K.
Easton, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great Service
Another great experiece at the dealership!
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Joseph, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
NS
Nicholas S.
Stratford, CT
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Very satisfying service.
Showed you what was wrong and what it will take to fix it.
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Nicholas, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Verified Customer
Bridgeport, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
There always friendly
The service is fast,i dont wait to long.
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Verified Customer
Bridgeport, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Convenient and reasonable
Convenient and reasonable
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
RS
Richard S.
Trumbull, CT
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Perfection
Always a pleasure coming here for service~ Very thorough prompt and courteous every time.
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Richard, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.


Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Verified Customer
Bridgeport, CT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Service Timeless
Took 3 hours for something that probably be done in 2 at least.
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
NC
Nicholas C.
Hamden, CT
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Customer service
Very nice
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Nicholas, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
HS
Hrant S.
Hamden, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Gg
Gg
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Hrant, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
DH
Dixie H.
Wallingford, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Service
You guys are AWESOME!
Recommended
RYAN P., SERVICE MANAGER from Key Hyundai of Milford responded on 02/13/2019

Dixie, 

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820