Hyundai of Milford

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203-877-6820
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Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3322 Reviews

5 star
80%
4 star
11%
3 star
3%
2 star
1%
1 star
2%

ReScore Reviews™ (48)

ReScore
Overall Rating 4.4166667/5Overall Rating 4.4166667/5Overall Rating 4.4166667/5Overall Rating 4.4166667/5rating 4.4166667
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews

Anonymous avatar
Verified Customer
Bridgeport, CT
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Great service!
Always fast and efficient and professional.
Recommended
KS
Karen S.
Stratford, CT
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Great service!
Jennifer always greets you with a smile. She listens to your concerns, and calls you before any work is done with to discuss the problem, work to be done and the cost of the job. Additionally, when you call Hyundai of Milford you get a service appointment quickly. Sometimes you can even drive in and get the issue fixed immediately with no appointment (depending on what it is). Thanks Hyundai for years of great service and commitment to Hyundai vehicle owners.
Recommended
EA
Evelyn A.
Stratford, CT
2007 Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Exceptional
Great people to work with
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Evelyn,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Anonymous avatar
Verified Customer
Prospect, CT
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Amazing.
Amazing service!
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Anonymous avatar
Verified Customer
Shelton, CT
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Great car and service
Great car, great service
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
KR
Kathleen R.
Shelton, CT
2018 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
New customer
This is my 1st Hyundai as I've been a Toyota customer for over 20 years. I do like the car what was greatly disappointed when the air conditioner compressor stop working after only 3 months and it was only just recently that the airconditioner would even have to go on. I would recommend the dealership because they were very how fall in getting this problem resolved the only thing I don't like and I feel that's probably with a lot of dealerships is a little bit too much pressure in the sales office.
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Kathleen,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.



Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
DG
Dianne G.
Bethel, CT
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Great Service
Always provides excellent service and finishes in a timely fashion.
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Dianne,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
AC
Amy C.
Hamden, CT
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
No complaints
Service is always prompt and professional, and the waiting area is clean and comfortable. I have never had a negative experience at Key Hyundai.
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Amy,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
TR
Therese R.
Danbury, CT
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Friendly and clean
Very nice place. Thank you for taking good care of my car.
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Therese,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Anonymous avatar
Verified Customer
Waterbury, CT
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
SL
Larry was great as always!!!
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
CB
Colette B.
New Haven, CT
2018 Hyundai Sonata
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Great customer service
Great service.
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Colette,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
Anonymous avatar
Verified Customer
Stratford, CT
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
helpful service
took time to explain the cause for extra service costs and provided future suggestions
Recommended
Jill M. from Hyundai of Milford responded on 06/21/2018

Awesome! THanks!

Jill Merriam
Dealer For The People
www.keycars.com
NJ
Ninoshlka J.
New Haven, CT
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Customer service is fenomenal
Everyone that I’ve ever dealt with here is amazing! Everyone is friendly, professional with a great disposition to help.
Recommended
RYAN P., SERVICE MANAGER from Hyundai of Milford responded on 06/23/2018

Ninishlka,

Thank you for taking the time to tell us about your experience at KEY HYUNDAI OF MILFORD. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
RYAN PEREIRAS
Service Manager
Key Hyundai
ryanp@keycars.com
203-877-6820
LL
Lawrence L.
Bridgeport, CT
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
SERVICE
EXCELLANT SERVICE.COUNTER PERSON,LARRY,HELPED CORRECT A PROBLEM WITH MY TRUNK LOCK.WHEN MY CAR WAS READY,SERVICE PERSON BROUGHT MY CAR RIGHT TO THE DOOR SO I WONT HAVE TO WALK TO THE DOOR,AS I USE A CANE TO WALK.
Recommended
Jill M. from Hyundai of Milford responded on 06/20/2018

Thank you!

Jill Merriam
Dealer For The People
www.keycars.com
MG
Miguel G.
Hamden, CT
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Services
The person was really nice to work with
Recommended
Jill M. from Hyundai of Milford responded on 06/20/2018

Thank you!

Jill Merriam
Dealer For The People
www.keycars.com
Anonymous avatar
Verified Customer
Trumbull, CT
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service
On time, and quick through, plus a car wash.
Recommended
Jill M. from Hyundai of Milford responded on 06/20/2018

Thank you!

Jill Merriam
Dealer For The People
www.keycars.com
EB
Edward B.
Milford, CT
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Absolutely easy to schedule an appointment , no pressure to buy extra work- very professional
Was very happy with service department.
Recommended
Jill M. from Hyundai of Milford responded on 06/20/2018

Thank you!

Jill Merriam
Dealer For The People
www.keycars.com
BH
Betty H.
Milford, CT
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
This service Rep. Are nice and helpful and very pleasant to deal with. Also the service Manager set a positive environment
I give place a high 9.
Recommended
Jill M. from Hyundai of Milford responded on 06/20/2018

Thank you!!!

Jill Merriam
Dealer For The People
www.keycars.com
Anonymous avatar
Verified Customer
Killingworth, CT
2018 Hyundai Santa Fe S
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/19/2018 Category: Service
people are nice the washed car is nice
dont charge so much make sure and check everything
Recommended
Jill M. from Hyundai of Milford responded on 06/20/2018

I'm so sorry this visit didn't go right. Its not our typical experience. I hope you'll give us the opportunity to get it right the next time.

Jill Merriam
Dealer For The People
www.keycars.com
SK
Stephen K.
Stratford, CT
2012 Hyundai Veloster
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Good service, but one problem
I received very good, timely and courteous service, but was dismayed to find a small dent in my car after it was serviced.
Recommended
Jill M. from Hyundai of Milford responded on 06/20/2018

Thank you!

Jill Merriam
Dealer For The People
www.keycars.com