Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1464 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.8275862/5Overall Rating 4.8275862/5Overall Rating 4.8275862/5Overall Rating 4.8275862/5rating 4.8275862
Original
Overall Rating 1.8275834/5rating 1.8275834rating 1.8275834rating 1.8275834rating 1.8275834
94% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


JS
Jaime S.
Pharr, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Always taken care of my needs
Excellent service
Natalie A. from Hyundai of Pharr responded on 01/17/2019

Good afternoon
Thank you for always choosing Hyundai of Pharr, We look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

MM
Maria M.
Mission, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
vehicles are nice./
as per comments
Natalie A. from Hyundai of Pharr responded on 01/16/2019

Good afternoon
Thank you for letting us know about your experience. We apologize for any misunderstanding.
Have a great day.

Natalie Aguirre
Hyundai of Pharr
956-784-8320

DH
Diego H.
Donna, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great customer service
They always get the job done. They make you feel like home.
Natalie A. from Hyundai of Pharr responded on 01/16/2019

Good morning
Thank you for the five star review. We look forward to seeing you in your next service visit.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

JB
James B.
Pharr, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great customer service.
Went in for an oil change. Adam was extremely helpful. Great service.
Natalie A. from Hyundai of Pharr responded on 01/16/2019

Good morning
Thank you for choosing Hyundai of Pharr. We appreciate your feedback.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

EP
Eric P.
Mission, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
In and out
Had a bad battery which was still under warranty and was switched out within the hour. Awesome service and communication. Thanks guys.
Natalie A. from Hyundai of Pharr responded on 01/16/2019

Good morning
We are glad to hear you had a great experience at our dealership. Thank you for choosing Hyundai of Pharr. We look forward to seeing you in your next visit.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

DS
Donald S.
Mercedes, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service
Always get great service. Willing to answer all my questions.
Natalie A. from Hyundai of Pharr responded on 01/16/2019

Good morning
Thank you for sharing your experience with us. We appreciate your feedback.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

CS
Candace S.
Atkin, MN
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Oil change
Service is prompt and convenient
Natalie A. from Hyundai of Pharr responded on 01/16/2019

Good morning
Thank you for giving us the opportunity to work on your vehicle.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

EB
Esmeralda B.
Penitas, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/15/2019 Category: Service
Lairs
Lairs
Natalie A. from Hyundai of Pharr responded on 01/16/2019

Good morning
Thank you for taking the time to fill out this review. We sincerely apologize for the misunderstanding.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

Verified Customer
Mission, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Service
No problem
Natalie A. from Hyundai of Pharr responded on 01/15/2019

Good afternoon
Thank you for choosing Hyundai of Pharr. We look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

MV
Michele V.
San Isidro, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Good service, but buy elsewhere
I have had a very negative experience with multiple sales representatives calling me-- 3 in one week --wanting to sell me a vehicle. Every single time I explained that I do not intend to replace my car yet and asked to be removed from their prospect call list. Yet the calls kept coming.. day, night, weekend, they would not relent. I got mad. Too bad it had to come to that!
Natalie A. from Hyundai of Pharr responded on 01/14/2019

 Good afternoon
Thank you for the five star review. We appreciate your feedback and look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

LN
Louis N.
Penitas, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
very good service
They were very polite and friendly. My problem is I live 27 miles away so it takes a half a day to get my car serviced.
Natalie A. from Hyundai of Pharr responded on 01/14/2019

Good morning
Thank you for choosing Hyundai of Pharr for all your vehicle needs. We look forward to seeing you in your next visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

HC
Hermelinda C.
Mcallen, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Great service
I have previously owned AUDI, BMW, PORSCHE, MERCEDES BENZ & LINCOLN...I look forward to another Genesis. Best choice ever made!!!
Natalie A. from Hyundai of Pharr responded on 01/14/2019

Good morning
Thank you for choosing our dealership to purchase a vehicle. We look forward to seeing you in your service visits.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

Verified Customer
San Juan, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
R.A.
Fast service, close proximity to home, shuttle service and cordial staff.
Natalie A. from Hyundai of Pharr responded on 01/14/2019

Good morning
Thank you for choosing Hyundai of Pharr for all your vehicle needs. We look forward to seeing you in your next service.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

SC
Saul C.
Edinburg, TX
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Oil change
Great as always
Natalie A. from Hyundai of Pharr responded on 01/14/2019

Good morning
Thank you for the five star review.  We look forward to seeing you in your next service visit.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

AE
Ada E.
San Juan, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent Service
Attentive and fast customer service.
Natalie A. from Hyundai of Pharr responded on 01/14/2019

Good morning
Thank you for choosing Hyundai of Pharr. We appreciate your preference.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

LR
Laura R.
Weslaco, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great Experience
Great experience. Quick and thorough.
Natalie A. from Hyundai of Pharr responded on 01/14/2019

Good morning
Thank you for sharing your experience with us. We appreciate your feedback.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

Verified Customer
Mcallen, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent customer service
The staff are very friendly and knowledgeable. Would definitely recommend Hyundai to family and friends.
Natalie A. from Hyundai of Pharr responded on 01/11/2019

Good afternoon
Thank you for the five star review. We look forward to seeing you in your next visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

JS
Jennifer S.
Brownsville, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Best hyundai dealership in the valley!! The only one I trust
I took my 2015 genesis to bert ogden and they couldnt fix my problem, then to tipton who jerked me around for 2 WEEKS without being able to fix it after I was left stranded on the side of the road!!!

Then I went to hyundai of pharr and they had it diagnosed and the parts ordered in under 6 hours!!! The only dealership I trust with my car within 200 miles easily. Dont buy from or service your hyundai anywhere else. Adam is the man. Someone give this man a raise.
Natalie A. from Hyundai of Pharr responded on 01/11/2019

Good afternoon
Thank you for sharing your experience with us. We look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

FC
Francisco C.
Mission, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Fast
X
Natalie A. from Hyundai of Pharr responded on 01/10/2019

Good morning
Thank you for always choosing Hyundai of Pharr. We look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

ML
Martha L.
San Juan, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Oil Change
Thanks Josh, once again . Always ready for my concerns and getting the job done.
Awesome customer service.
Natalie A. from Hyundai of Pharr responded on 01/09/2019

Good morning
Thank you for the five star review. We appreciate your Hyundai of Pharr loyalty and look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320