Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1167 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.7894711/5Overall Rating 4.7894711/5Overall Rating 4.7894711/5Overall Rating 4.7894711/5rating 4.7894711
Original
Overall Rating 1.7894705/5rating 1.7894705rating 1.7894705rating 1.7894705rating 1.7894705
94% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


JR
Juan R.
Donna, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Service, friendly environment
Excellent service, pleasant experience.

MG
Marc G.
Mcallen, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Awesome customer service
Always make me feel like VIP.
Natalie A. from Hyundai of Pharr responded on 07/18/2018

Good morning
Thank you for giving us the opportunity to work on your vehicle. We look forward to seeing you in your next visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

RC
Ruben C.
Donna, TX
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
great overall service
will go back
Natalie A. from Hyundai of Pharr responded on 07/18/2018

Good morning
Thank you for choosing Hyundai of Pharr. We look forward to seeing you in your next visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

Verified Customer
Pharr, TX
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great
Amazing friendly service and fast
Natalie A. from Hyundai of Pharr responded on 07/17/2018

Good morning
Thank you for the five star review. We look forward to seeing you in your next visit.
Have a  wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

RC
Ruben C.
Edinburg, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great service
Great service
Natalie A. from Hyundai of Pharr responded on 07/17/2018

Good morning
Everyone at Hyundai of Pharr would like to thank you for giving us the opportunity to work on your vehicle.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

VB
Victoriano B.
Mcallen, TX
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Hyundai of Pharr
The customers area is clean and relazing.
Natalie A. from Hyundai of Pharr responded on 07/17/2018

Good morning
Thank you for sharing your experience with us. We appreciate your feedback.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

ML
Matilde L.
Edinburg, TX
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Friedly
Great service
Natalie A. from Hyundai of Pharr responded on 07/12/2018

Good morning
Thank you for sharing your experience with us. We appreciate your feedback and the five star review.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

MC
Maria C.
Edinburg, TX
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Personnel was great
I always recommend Frank Smith Hyndai.
Natalie A. from Hyundai of Pharr responded on 07/12/2018

Good morning
Thank you for choosing Hyundai of Pharr. Its always a pleasure to assist you with all your vehicle needs.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

GR
Giselda R.
Mercedes, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Awesome Customer Service!!!!
I always enjoy coming to Hyundai of Pharr!! Their customer service is top notch! I made the mistake of taking my vehicle to get serviced at another Hyundai dealership and I will never make the same mistake again.
Natalie A. from Hyundai of Pharr responded on 07/11/2018

Good morning
Thank you for your kind words. We appreciate your preference.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

IP
Irma P.
Mcallen, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Awesome Service!
The service on my vehicle was AWESOME, as always. Josh, service consultant, was at his best as always.
Natalie A. from Hyundai of Pharr responded on 07/11/2018

Good morning
Thank you for the five star review.  We look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

DV
David V.
Mcallen, TX
2015 Hyundai Veloster
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2018 Category: Service
Didn't notice a tire about to blow up
Didn't notice a tire about to blow up. Almost
Had an accident just a couple days after the service because they didn't mention the tire problem. Had to stop and replace the tires during my road trip, that's why I took the car to the dealership BEFORE traveling, thanks for nothing
Natalie A. from Hyundai of Pharr responded on 07/09/2018

Good morning
We are sorry to hear about your experience at Hyundai of Pharr. We sincerely apologize for any inconvenience.

Natalie Aguirre
Hyundai of Pharr
956-784-8320

Verified Customer
San Juan, TX
2013 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2018 Category: Service
Just what it is
Even I took the car for a recall, I believe to receive the multi-inspections of the car
Natalie A. from Hyundai of Pharr responded on 07/09/2018

Good morning
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

DG
David G.
Mission, TX
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ease of service
Hyundai makes it easy to schedule services
Natalie A. from Hyundai of Pharr responded on 07/06/2018

Good afternoon
Thank you for choosing Hyundai of Pharr. We appreciate your business.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

CM
Christian M.
Weslaco, TX
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Fast service
Good customer service
Natalie A. from Hyundai of Pharr responded on 07/06/2018

Good afternoon
Thank you for sharing your experience with us. We look forward to seeing you in your next visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

IR
Imelda R.
Edinburg, TX
2016 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Communication is key
I thought that they have excellent service they communicated with me everything I needed to know and they also let you know what my warranty covers that I didn't know.
Natalie A. from Hyundai of Pharr responded on 07/03/2018

Good afternoon
Thank you for choosing Hyundai of Pharr.
Have a wonderfuld day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

EG
Elma G.
Elsa, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great service and vehicles.
this is my second hyundai, love my Tucson, i only wish they started manufacturing trucks.
Natalie A. from Hyundai of Pharr responded on 07/03/2018

Good afternoon
Thank you so much for your Hyundai loyalty. We look forward to seeing you in your next service visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

RG
Ricardo G.
Mission, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
The people that works there
The people who work there are very courteous
Natalie A. from Hyundai of Pharr responded on 06/29/2018

Good afternoon
Thank you for sharing your experience at our dealership.
We look forward to continuing to provide excellent service in every visit.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

CR
Cristal R.
Edinburg, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Excellent Customer Service!
Getting my vehicle serviced is always fast and easy at Hyundai of Pharr. The service is quick and the service advisors are very friendly. I will definitely continue getting my vehicle serviced here!
Natalie A. from Hyundai of Pharr responded on 06/29/2018

Good afternoon
Thank you so much for choosing Hyundai of Pharr. We appreciate the five star review and look forward to seeing you in your next service visit.
have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

Verified Customer
Donna, TX
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Wonderful service
Great service
Natalie A. from Hyundai of Pharr responded on 06/28/2018

Good afternoon
Thank you so much for the five star review. We appreciate your business and look forward to seeing you in your next visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
956-784-8320

RG
Reymundo G.
Penitas, TX
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/26/2018 Category: Service
Problem was not resolved
Car was returned with about 100 mile difference then when drop off
Problem was not resolved
Natalie A. from Hyundai of Pharr responded on 06/28/2018

Good afternoon
We are sorry to hear about your experience at our service department. We sincerely apologize for any inconvenience.
Have a great day.

Natalie Aguirre
Hyundai of Pharr
956-784-8320