ReScore Reviews™ (11)

ReScore
Overall Rating 4.7272736/5Overall Rating 4.7272736/5Overall Rating 4.7272736/5Overall Rating 4.7272736/5rating 4.7272736
Original
Overall Rating 1.8181818/5rating 1.8181818rating 1.8181818rating 1.8181818rating 1.8181818
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Candace S. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Location"
Bathroom needed cleaning
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/19/2018 07:07 AM
Lina D. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free Coffee"
I enjoy waiting for my vehicle to be serviced. I don’t wait too long, but I get my free coffee and I watch t.v. while I wait. The staff is nice and friendly, as well.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/18/2018 06:32 PM
Natalie A. at Hyundai of Pharr responded on 01/19/2018

Good morning
Thank you for always choosing Hyundai of Pharr to service your vehicle. We are glad to hear that you feel comfortable in our waiting area. We look forward to continuing to provide excellent service.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Genaro D. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Na
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 11:10 AM
Roxanne P. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Exceed my expectations each time. Adam always assists in explaining and providing follow ups when necessary. Top notch service!
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/17/2018 02:55 PM
Natalie A. at Hyundai of Pharr responded on 01/18/2018

Good morning!
Thank you for choosing Hyundai of Pharr. We appreciate your loyalty.Adam and everyone at the service department looks forward to continuing to provide you with excellent service.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Noe F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people "
Service in a timely manner. Great work!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:00 AM
Natalie A. at Hyundai of Pharr responded on 01/17/2018

Good morning
Thank you for giving us the opportunity to serve you. Its always a pleasure to assist you with all your vehicle needs.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Jorge V. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent staff"
Excellent service and great staff.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:43 PM
Natalie A. at Hyundai of Pharr responded on 01/17/2018

Good morning
Thank you for your positive comments. We look forward to continuing to provide excellent service every time you bring your vehicle.
Have a wonderful day

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Roderick R. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service on Window"
.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:11 PM
Natalie A. at Hyundai of Pharr responded on 01/17/2018

Good morning
Thank you so much for the five star review. We are glad to hear that you had a great experience at our service department. We look forward to seeing you in your next service.
Have a wonderful day.

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Manuel S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle Service"
Friendly staff and professional employees and great work
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:30 PM
Natalie A. at Hyundai of Pharr responded on 01/17/2018

Good morning!
Thank you for choosing Hyundai of Pharr for all your vehicle needs. We look forward to continuing to provide excellent service in your next visits.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance. "
Always friendly staff. It’s been a little difficult getting used to having to schedule an appointment for an oil change though. Most times people work and take care of things like vehicle maintenance on their days off or in between breaks so having to schedule appointments is a bit of an inconvenience. That’s all I would change.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:12 PM
Epigmenio G. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service "
HUNDAI of Pharr provides excellent service. Definitely recommends anyone for their services!!!
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:12 PM
Natalie A. at Hyundai of Pharr responded on 01/16/2018

Good morning
Thank you for giving us the opportunity to service your vehicle. We appreciate your preference and positive comments.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Yadira G. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff!"
Great place!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/15/2018 12:49 PM
Natalie A. at Hyundai of Pharr responded on 01/16/2018

Good morning
Thank you so much for sharing your experience with us. Everyone at Hyundai of Pharr appreciates your loyalty. See you in your next service.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always quick with services and everyone is very friendly!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/13/2018 07:17 PM
Natalie A. at Hyundai of Pharr responded on 01/15/2018

Good morning!
Thank you for giving us the opportunity to serve you. Everyone at the service department appreciates your kind words. We look forward to continuing to provide excellent service in your next visits.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Ruben N. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/11/2018 09:39 PM
Natalie A. at Hyundai of Pharr responded on 01/12/2018

Good afternoon!
Thank you for choosing Hyundai of Pharr for all your vehicle needs. We appreciate your preference. See you in your next visit.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Javier H. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Help the customer for better service because when you are looking for a car to buy is when the staff is very helpful "
There nothing to say about this place Besides that just the stove me to be more help for helpful to the customers
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 04:38 PM
Natalie A. at Hyundai of Pharr responded on 01/11/2018

Good morning
Thank you for sharing your experience with us. I will forward your comments to the service advisors to rectify this.
Have a wonderful day.

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Hermilo S. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"camera"
like it
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 01:17 PM
Mario G. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Greatest place!"
Service was quick
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:08 AM
Natalie A. at Hyundai of Pharr responded on 01/10/2018

Good afternoon
Thank you for taking the time to fill out this review. We appreciate your feedback. Everyone at the service department looks forward to seeing you in your next service,
Have a great day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service and they made you feel like you were their only customer. "
Thanks! I already did a survey.....asked and replied!
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 09:45 AM
Natalie A. at Hyundai of Pharr responded on 01/10/2018

Good afternoon
Thank you for sharing your experience with us. Its always a pleasure to assist you.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Francisco P. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and knowledgeable staff"
Have never had a bad experience. Staff have always been very helpful
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:37 AM
Natalie A. at Hyundai of Pharr responded on 01/10/2018

Good afternoon
Thank you for always choosing Hyundai of Pharr for all your vehicle needs. We appreciate your kind words. We look forward to continuing to provide a five star service everytime you visit our service department.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Mario S. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
My Service Advisor Adam Schoonover from Hyundai Pharr in Texas is the best. Always professional, courteous. He projects a genuine desire to help and assist every time I take my vehicle for service. Thank you.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 05:37 AM
Natalie A. at Hyundai of Pharr responded on 01/10/2018

Good afternoon
Thank you for giving us the opportunity to serve you. Adam and everyone at the service department is glad to know you are satisfied with the service provided.
Have a great day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
Jose S. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Dealership personnel always provide excellent customer service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 01/08/2018 06:07 PM
Natalie A. at Hyundai of Pharr responded on 01/09/2018

Good afternoon!
Thank you for giving us the opportunity to serve you. We appreciate the five star review. Everyone at the service department looks forward to seeing you in your next service.
Have a wonderful day!

Natalie Aguirre
Hyundai of Pharr
Customer Relations Manager
956-784-8320
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