ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
86% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Barbara J. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Silsbee is AWESOME!"
The staff at Hyundai of Silsbee is what makes this dealership SUPERIOR! I truly enjoyed my buying experience and the follow-up was just as pleasant! Thank you all for always putting the costomer first!
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2018
Service Type: Repair
Review Created: 04/24/2018 03:41 PM
Judy B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change, etc."
Perfection...
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:07 PM
Ray L. on 03/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Silsbee is # 1"
Good service in a timely manner.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/24/2018
Service Type: Repair
Review Created: 03/31/2018 05:11 AM
Tina J. on 03/26/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Sad"
Not good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/13/2018
Service Type: Repair
Review Created: 03/26/2018 06:18 AM
B68abbcb987e8ec9541d129d198c9e70?s=28
Cody P O. at Hyundai Of Silsbee responded on 03/29/2018

I am sorry to hear about your bad experience with us. We strive for 100% satisfaction. If there is anything we can do please contact us at 409-373-4638.

Tracy L. on 03/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rating"
I have to say that everyone there was so kind, respectful and informative. I have never experienced such a wonderful place of business. I will definetly be bringing my business to them. Thank you Hyundai of Silsbee!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/13/2018
Service Type: Repair
Review Created: 03/20/2018 09:22 AM
Kevin C. on 03/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service friendly attitude"
Went to this dealer for an oil change and tire rotation. We were greeted by a friendly counter rep and the vehicle was serviced in less than 30 minutes.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 03/03/2018
Service Type: Repair
Review Created: 03/06/2018 12:41 PM
Vivian F. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast responses!"
Amber @ Hyundia of Silsbee is a awesome parts and service agent. The technicians always do a great job with my car needs...Thanks HOS......
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 03/01/2018
Service Type: Maintenance
Review Created: 03/05/2018 11:08 PM
Verified Customer on 02/26/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai"
Staff is always friendly and helpful!
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/22/2018
Service Type: Repair
Review Created: 02/26/2018 11:45 AM
Verified Customer on 02/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car Care"
no comment
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/23/2018 07:47 PM
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They Make It Easy"
Hyundai of Silsbee lives up to its motto: We Make It Easy. My credit is currently not the best; however, the sales agent I worked with went overtime to get me into a beautiful, new Azera.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 10:28 PM
Debora C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
The services is always great and in a timely manner. My appointment was on 2/16/2018 @ 4:00 pm but instead chose to take a vacation day and hoped I would be able to be service before lunch since I decide to go out of town all at the last minute. Took the chance and was a walk-in, was told that may not happen because of the appointments have not canceled and all of the Techs are already serving cars at that time, but was told that I could wait abut 30-35 minutes if I wanted but could not guarantee, waited but less than the minutes I was told a cancelation and they was able to help without an appointment, they are always helpful and courteous even when I thought I would have to wait or go back at my appointment time.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 11:40 AM
Amber M H. at Hyundai Of Silsbee responded on 02/21/2018

I was so happy to help you that day. Thank you for leaving this review! have a blessed day 

Thank you again for your time!

Amber Herrington
Assistant Manager
409-550-3856
aherrington@hyundaiofsilsbeetx.com
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
all service request were handled in a professional and timely manner
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/21/2018 04:30 AM
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
They really help you out the best they can
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/16/2018 05:23 AM
Judy B. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Friendly, fast and efficient...
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:53 AM
Yvetta J. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love this place and the people who works here"
I've purchased 4 cars from here, my niece and my sister in law have also purchased cars here my last car I purchased was today a Equus
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 08:06 PM
Albertha W. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" FRIENDLEY AND GOOD AT THERE JOBS"
and work hard to get you in car
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 02/04/2018 08:01 AM
Verified Customer on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Whenever i call about getting my oil changed it never a long wait👍
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/27/2018
Service Type: Repair
Review Created: 02/04/2018 06:23 AM
James G. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 02/01/2018 05:18 PM
Lara M. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survey "
Experience was fine. Quick and easy to schedule
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/29/2018 12:02 PM
Jacqulin E. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are very polite and helpful "
Amber is always willing to help me and she knows me by first name! Impressive with such a large clientele base.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/24/2018
Service Type: Repair
Review Created: 01/26/2018 12:04 PM
Displaying Review 1 - 20 of 172 in total