ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
85% Would Recommend
100% Business Response
Latest Review 2 days ago
David J. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very comfortable atmosphere no pressure"
Sales and service made my buying experience very satisfying
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 06:25 PM
DEBORA C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Since purchasing my Hyundai I have been satissued with all of needs and/or questions answered
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 06:50 PM
Judy B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Always happy with the service I receive and the timely fashion they service my vehicle.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:42 PM
BRENDA M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness"
The staff is very friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 04:52 PM
Jammie B. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people."
They were nice and explained everything well.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/04/2017 05:10 PM
Ramone T. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Very happy with customer service in the service department
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/24/2017 09:05 AM
Verified Customer on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service review"
Okay
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/21/2017 05:23 PM
Laura R. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Amber is service was great---always smiling and, answered all my questions, and they even had my car ready before it was promised....really went above and beyond.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:17 PM
John M. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"All the folks at Hyundai of Silsbee are great with customers."
All in all going to Hyundai of Silsbee has been a rewarding experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 08:12 AM
Verified Customer on 10/12/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Broken word"
They go back on their word and don't do things they said when you first buy.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/12/2017 05:07 PM
Anthony R. on 10/12/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Rude service writer"
She acted like her day was just messed up cause she had to get up and do a little work
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:49 AM
Melissa A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes "
Very good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 11:14 AM
Amber M H. at Hyundai Of Silsbee responded on 10/13/2017

Thank you so much for taking the time to respond to the survey. It's always nice to have you. 

Thank you again for your time!

Amber Herrington
Assistant Manager
409-550-3856
aherrington@hyundaiofsilsbeetx.com
Trina B. on 10/11/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"N/A"
I used to recommend this place and I bought a car and a Jeep at the same. Not any more.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/11/2017 06:54 PM
Verified Customer on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Like the people"
Good car and the people are helpful
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/11/2017 03:52 PM
Amber M H. at Hyundai Of Silsbee responded on 10/13/2017

Thank you for the feed back and congrats on the new car purchase!

Thank you again for your time!

Amber Herrington
Assistant Manager
409-550-3856
aherrington@hyundaiofsilsbeetx.com
Kavin P. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reset my oil change "
I would like it if they would reset my oil change when they do it and I don't have to.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/11/2017 03:25 PM
Amber M H. at Hyundai Of Silsbee responded on 10/13/2017

I will do it next time on the drive for you! See you next oil change. :)

Thank you again for your time!

Amber Herrington
Assistant Manager
409-550-3856
aherrington@hyundaiofsilsbeetx.com
Claudia G. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accent"
Hyundai of Sildbee were very professional and did a very good job.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:38 AM
Michael B. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing vehicle"
Excellent job by Hyundai of Silsbee! 5 stars.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 09/27/2017 04:15 PM
Norman G. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great job"
Friendly service
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/25/2017 10:13 AM
Nancy H. on 09/21/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"They don't do what they suppose to "
Bad service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:07 PM
Jeremy P. at Hyundai Of Silsbee responded on 09/24/2017

Thank you for your feedback.

Verified Customer on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first time to use this facility. all personnel were nice and helpful. work was performed in a timely manner."
not a bad experience for a first-time customer. as soon as weather gets right i have to go back for some issues with my new santa fe.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 08/31/2017 02:05 PM
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