Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

239 Reviews

97% Would Recommend
77% Business Response
Latest Review 7 days ago

Reviews


TB
Terry B.
Dayton, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Terry said she is very satisfied with the way they handle the work. Everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

FF
Freddy F.
Liberty, TX
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Freddy said the business does good work.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Dayton, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2018
Rear differential
I was a little disappointed that I was not called when the original differential that was ordered was faulty. I came in on Monday when it was promised only to find that one was not up to standards. So, I had to wait another week. I was called this time to let me know it was ready. The new one seems to work fine. I take it back in another week for a two week check. Overall, happy with the service. Should have called me on the first faulty one. I understand problems, but don't like it when they don't call me to let me know. Gregg

DL
Debra L.
Liberty, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Debra said the employees did everything they said and they were really pleasant, from start to finish.
This review was collected via phone interview by Customer Research Inc.

HC
Hoyt C.
Liberty, TX
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Hoyt said the service was fast. They do great work and also have reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

FR
Francis R.
Texas
Mitsubishi Montero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Francis said the staff was informative and the service was great.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
James said everything turned out fine.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Texas
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Larry said, this business is cool and they are knowledgeable.
This review was collected via phone interview by Customer Research Inc.

KB
Kelby B.
Texas
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Kelby said the employees were helpful. They provided really good service.
This review was collected via phone interview by Customer Research Inc.

KA
Kenneth A.
Batson, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Kenneth said this business provided really good service, the price was fair, they diagnosed the problem and they haven't had to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Raywood, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
William said the people are courteous and the service was great.
This review was collected via phone interview by Customer Research Inc.

GN
Gregory N.
Devers, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Gregory said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

OM
Omar M.
Liberty, TX
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Spoke with Omar's mother. She said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

HF
Herbert F.
Liberty, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Herbert said the business is good and they completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AR
Aerial R.
Dayton, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Aerial said she had been to 2 different facilities prior to this business. It was able to tell her, within a day, what was wrong with her vehicle. Lacey, the receptionist, walked her through the process. She and the mechanic have great customer service. They explained exactly everything that would be done and how, before the work. The work went very quickly. She stated she would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Liberty, TX
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Michael said that he has used them before and has never had problems with them.
This review was collected via phone interview by Customer Research Inc.

RC
Ruben C.
Texas
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Ruben said they treat him good. They are very honest and they do a good job.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 08/07/2018

Honesty is rule #1! Thank you Ruben for the great review!

Justin Cade Hughes

DH
David H.
Anahuac, TX
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
David said they gave him a lot of information, they went above and beyond. He also stated that he would continue to do business with them.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 08/07/2018

David, we're very happy to have your business and thank you for your awesome feedback.

Justin Cade Hughes

OA
Oran A.
Texas
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Oran said the staff did good work.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 08/07/2018

Thanks, Oren!

Justin Cade Hughes

LF
Louis F.
Huffman, TX
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Louis said the employees provided good customer service. They completed service in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 07/25/2018

Much appreciated Louis! Have anything else to be worked on just bring it to us!

Justin Cade Hughes

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