Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

208 Reviews

97% Would Recommend
81% Business Response
Latest Review 4 days ago

Reviews


JF
James F.
Texas
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05/22/2018 Category: Service
James said the business honored the warranty on his vehicle.
This review was collected via phone interview by Customer Research Inc.

FC
Fred C.
Texas
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Fred said they do good work and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Cleveland, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Tim said he has had no problems with the business's service. He said everything works great and he is well satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
Texas
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kathy said the employees were awesome, friendly, and wonderful. They explained thoroughly what they needed to do and also what they had done.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 05/16/2018

Thanks, for the review Kathy! Comeback if you ever need anything else!

Justin Cade Hughes

EL
Eleutrio L.
Liberty, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Eleutrio said the staff did excellent work.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 05/16/2018

Thanks for the review! Much appreciated!

Justin Cade Hughes

JW
Joseph W.
Liberty, TX
Chevrolet Silverado SS
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04/27/2018 Category: Service
Joseph said everything's good, they got it done and they did a wonderful job. Everything went well and he has nothing negative to say. They understand the situation and he's thankful.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 05/02/2018

Thank you Joseph for the review! Much appreciated! 

Justin Cade Hughes

JG
Jimmy G.
Crosby, TX
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jimmy said he has to bring his vehicle back to get fixed, because it still has issues. When he called the business to tell them, they really bent over backwards and were good about telling him to come back. They were nice, helpful and personable. They did a great job on following up with his service.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 04/24/2018

We highly appreiciate your feedback Jimmy! Anytime you ever need anything from us just come on back! 

Justin Cade Hughes

MC
Melinda C.
Liberty, TX
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Melinda said they have good customer service.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 04/24/2018

Thanks, Melinda! Much appreciated!

Justin Cade Hughes

DD
Donald D.
Batson, TX
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Donald sad they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 04/24/2018

Thanks, for the fantastic review Donald!

Justin Cade Hughes

JJ
Jeff J.
Houston, TX
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Jeff said the staff reached all of his expectations.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 04/24/2018

Glad your expectations were met! Come back anytime Jeff.

Justin Cade Hughes

JB
John B.
Dayton, TX
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
John said the facility provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 04/11/2018

Thank you for the awesome rating John! 

Justin Cade Hughes

JC
Jim C.
Liberty, TX
Mercury Sable
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04/07/2018
Great job at a fair price
Transmission Exchange did a great job repairing my older 2000 Mercury Sable that I plan on selling. They were able to fix the problems it had with starting and running very rough to where it would die at intersections. Now it runs smoothly and I can feel good about passing it on the next owner.
Justin Cade H. from Transmission Exchange responded on 04/09/2018

We're very happy that you're happy! Thank you very much for your outstanding review! 

Justin Cade Hughes

JR
Jolene R.
Texas
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Jolene said the business does great work. The staff is very nice and cares about what it is doing.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 04/24/2018

Thank you for the outstanding feedback! Are doors are always open to you Jolene! Come back anytime!

Justin Cade Hughes

RD
Ray D.
Rye, TX
Ford Edge
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03/26/2018 Category: Service
Ray said he is good friends with Frank, and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 03/28/2018

Well, anyone that's good friends with Frank is a friend of ours! Thank you Mr. Ray for the outstanding review. 

Justin Cade Hughes

JN
James N.
Dayton, TX
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
James said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 03/19/2018

Thanks, for the rating James!

Justin Cade Hughes

CA
Cody A.
Votaw, TX
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Cody said the business was knowledgeable. It got back to him as soon as possible. The customer service was good, and they were all willing to help.
This review was collected via phone interview by Customer Research Inc.
Justin Cade H. from Transmission Exchange responded on 03/15/2018

Thanks, for the awesome feedback Adam. We're always here to help anytime you need us!

Justin Cade Hughes

JW
Josh W.
Dayton, TX
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03/05/2018
Lifelong Customer
I've been coming to this place since the 90's and I've NEVER had a bad experience. This has got to be the BEST automotive place in Liberty/Dayton. I'll never go anywhere else, but here.
Justin Cade H. from Transmission Exchange responded on 03/05/2018

Hey, Josh! Thanks for the AWESOME review! You know we're always here for you! 

Justin Cade Hughes

MA
Melissa A.
Houston, TX
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03/05/2018
10/10
Thank you Lacey and Frank!!! Wish i would've came here first! Would've saved me time and money!!
Justin Cade H. from Transmission Exchange responded on 03/05/2018

Thanks, Melissa! We're always a phone call away if you've got car troubles!

Justin Cade Hughes

JC
Johnathan C.
Dayton, TX
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03/01/2018
Awesome Service
This is the best automotive & Transmission shop in Southeast Texas. Lifelong customer.
Justin Cade H. from Transmission Exchange responded on 03/05/2018

Thanks, John. Honestly, reviews like that is what makes this job rewarding. Glad to have you as a lifelong customer.

Justin Cade Hughes

EB
Eddy B.
Beaumont, TX
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03/01/2018
Communication
I'll say this. These guy's and gal at Transmission Exchange kept in very good contact with me throughout the whole process. They gained a life long customer for sure.
Justin Cade H. from Transmission Exchange responded on 03/05/2018

Eddy, you've been an awesome customer and it was an absolute pleasure getting your vehicle up and running again.

Justin Cade Hughes

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