Transmission Exchange


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

159 Reviews

97% Would Recommend
80% Business Response
Latest Review 4 days ago
Shawn F. on 10/17/2017
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Shawn said the staff were very nice and supportive.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 10/09/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Glenn R. on 10/12/2017
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Glenn said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/28/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Rhonda D. on 10/12/2017
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Rhonda said this business did a fantastic job on her vehicle. She appreciated their honesty. They even found additional problems that she wasn't even aware of.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Ron B. on 10/06/2017
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Ron said this business provided good customer service.
Vehicle: GMC Sierra 2500
Category: Service
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 10/16/2017

Thank you, Ron. We appreciate your feedback and hope to have the pleasure of working with you again. 

Renee B. on 10/06/2017
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Renee said this business was able to get her right in and out for service. It was done on the same day.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Mark B. on 09/19/2017
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Mark said when he got his vehicle home he put it up on a lift and noticed the mechanics had left a bolt out of the oil pan because they had stripped the hole. He fixed it and noticed that they had also put the transmission lines against the header which he also fixed. They did a good job rebuilding the transmission. He has had them rebuild transmissions for him in the past and he thinks they are a great group of guys who do good work. He has had no issues with them before and he would recommend them for service.
Vehicle: Chevrolet El Camino
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 09/26/2017

Mark, we appreciate your feedback. We believe that hearing from our customers is the best way to help better our company. Thank you. 

Darrell S. on 09/11/2017
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Darrell said this business got him in and out and the price was good.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 09/01/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 09/26/2017

Darrell, thank you! We hope to be of service to you again in the future! 

Alvin W. on 08/21/2017
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Alvin said this business has good and honest people working for them. They did a good job working on his vehicle.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 08/03/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 09/26/2017

Alvin, the pleasure was ours. We hope to have the pleasure of working with you again in the future. 

Delane C. on 08/20/2017
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Delane said they did an excellent job.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/14/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 09/26/2017

Thank you, Delane!! We look forward to working with you again in the future. 

Mitchell Y. on 08/15/2017
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Mitchell said he had no complaints with the fine service he received.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/11/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 09/26/2017

Thank you, Mitchell. We appreciate the feedback. 

Carl S. on 08/15/2017
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Carl said the service was good but it took a long time.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/08/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/23/2017

Thank you for your response, Carl. We are sorry the turn around time was longer than you had expected. We hope to have the pleasure of doing business with you again. 

Charles D. on 08/04/2017
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Charles said the staff was honest and they did the work fast. The staff was very courteous and they explained everything.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/28/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/16/2017

Thank you, Charles. We love hearing from our customers. Don't hesistate to call us if ever a problem should arise. We look forward to working with you again in the future. 

Richard I. on 07/28/2017
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Richard said they do good work and they're honest. They keep him informed of what needs to be done.
Vehicle: Ford F-150
Category: Service
Service Date: 07/26/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
George L. on 07/26/2017
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George said Rob, the owner is very easy to understand and upfront. They provide great service.
Category: Service
Service Date: 07/20/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, George. We truly appreciate your loyalty as a customer. We look forward to working with you again. 

George M. on 07/25/2017
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George said the employees did a pretty good job.
Vehicle: Nissan Titan
Category: Service
Service Date: 07/20/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, George. It is always a pleasure doing business with you. 

Doug A. on 07/21/2017
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Doug said this business was unable to diagnose the problem with his vehicle. He knows his vehicle does have a problem. However, they were informative and thorough.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/14/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thanks for your feedback, Doug. We hope to have the pleasure of doing business with you again. 

Dana F. on 07/21/2017
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Dana said they did a great job.
Vehicle: Cadillac SRX
Category: Service
Service Date: 07/07/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, Dana. We look forward to working with you in the future. 

Jack R. on 07/18/2017
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Jack said he's been doing business with them since 1998 and he's never had a problem.
Vehicle: Saturn SC1
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you for your loyalty as a customer, Jack. It is our pleasure to work with you. 

John M. on 07/12/2017
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John said the only problem was that they sent the incorrect transmission.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thanks for your business, John. 

Michael B. on 07/12/2017
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Michael said the business is very thorough, and they gave him options. They kept him updated during the service. They told him his vehicle may be ready on Friday, but it was not ready until Wednesday because of the holiday.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, Michael. We hope to have the pleasure of working with you again. 

Displaying Review 1 - 20 of 159 in total