Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

18 Reviews

100% Would Recommend
88% Business Response
Latest Review 5 days ago

Reviews


JH
Jeremy H.
Birmingham, AL
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Jeremy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RS
Ronald S.
Birmingham, AL
Acura 3.5RL
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/20/2019 Category: Service
Ronald said right now, he is very dissatisfied because he took his vehicle there because it wouldn't start, and they charged him almost $600. He said he didn't drive the vehicle for a while and when he did drive it, he still had the same problem. The problem is supposed to be the fuses but he has put almost $800 into the vehicle and still has the same problem. He stated if they can't fix the problem, they should let him know, because he has already put a lot of money into the vehicle and the fuses keep blowing out. He added he is going to bring the vehicle back next week.
This review was collected via phone interview by Customer Research Inc.

JC
Jimmy C.
Alabama
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Jimmy said the staff took good care of him, and did what was needed.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 05/10/2019

Thank you Jimmy. 


NJ
Novella J.
Birmingham, AL
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Novella said the staff was very nice, and the technician she worked with was friendly and courteous.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 05/10/2019

Thank You for taking the time to share you experience with everyone & for your business.


NH
norman h.
Birmingham, AL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
GREAT JOB!!!!!
OIL CHANGE WAS CHEAP AND FAST.i'LL BE BACK FOR THAT AND PERHAPS MORE!!!
Brad S. from I N Touch Automotive responded on 05/10/2019

Thank you for your business.


DB
Dexter B.
Birmingham, AL
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Dexter said the business provided good service, they were nice, they had a clean place and the price was good.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 04/19/2019

Thank You for your kind words.


CR
Charles R.
Alabama
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Charles said the quality of work given was good.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 04/19/2019

THANK YOU FOR YOUR WORDS & REVIEW.


FT
Felix T.
Alabama
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Felix said the place has good service and it has been really good to him. He added he does recommend this business.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 04/19/2019

THANK YOU FOR YOUR KIND WORD & BUSINESS.


TH
Thomas H.
Birmingham, AL
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Thomas said the business is good and he will be going back.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 04/19/2019

THANK YOU FOR YOUR KIND WORD & LOYALTY.


CS
Courtney S.
Alabama
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Courtney said she thinks they are honest and great people. She trusts their mechanics because they are honest and some of the best.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 04/02/2019

Thank you for your kind words & trust with your vehicle.


LS
Lorenzo S.
Birmingham, AL
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Lorenzo said that he had some issues with the place, but they were resolved.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 03/19/2019

I am happy that we could resolve the issue & earn a great new customer.


KC
Keshia C.
Alabama
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Keshia said the staff did great work and the prices weren't bad.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 03/15/2019

Thank you for your kind words


VS
Verkeshia S.
Alabama
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Verkeshia said the staff were very nice and professional. They provided fast service.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 03/15/2019

Thank you trusting us with your vehicle.


ZR
Zachery R.
Alabama
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Zachery said he likes the owner, Brad. He did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 03/15/2019

Thank you for your kind words.


GQ
Gary Q.
Alabama
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Gary said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 02/19/2019

thank you for you kind words


MP
Mike P.
Alabama
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Mike said Brad and the staff did what they said they would do for the quoted cost. The service was good.
This review was collected via phone interview by Customer Research Inc.
Brad S. from I N Touch Automotive responded on 04/02/2019

THANK YOU


MR
MARY R.
Pinson, AL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2019
2002 f150
Always good service
Brad S. from I N Touch Automotive responded on 04/02/2019

THANK YOU


Verified Customer
Birmingham, AL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Price,customer service, fast
The manager and staff was very nice, fast, and professional. They didn't press the issue of me getting other things fixed.
Brad S. from I N Touch Automotive responded on 02/04/2019

Thank you for your kind words.


Displaying all 18 Review