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SureCritic / Ideal Hyundai
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Ideal Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(50 Reviews)
80
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Score Details

5 stars
80%
4 stars
13%
3 stars
2%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
26
Total ReScores™
4.9
ReScore™ Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(301) 663-3121
No Business Hours Provided

Business Hours

* No Time Zone provided
5871 Urbana Pike Frederick, MD 21701
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(50 Reviews)
Write a Review
Recent Reviews
Verified Customer
Frederick, MD
2022 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customerVerified Customer
8
Category: Sales
Resolved
The manager of this store reached out and resolved all concerns and was very polite and understanding.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/24/2022
5
Category: Sales
Increase in price
When you inquire about the price at the begging let them know that you don’t want to see any additional charges added at the end that you were unaware of. Even though it is currently hard to get a car doesn’t mean they should take advantage of you over the additional premium charge. It’s just unacceptable and makes you walk out with a bad taste.
DANIEL B. from Ideal Hyundai responded on 03/28/2022 01:44 PM

Thank you for your comments. We are taking what you said in corrective measures.

WALTER S. from Ideal Hyundai responded on 03/29/2022 05:20 AM

Thank you for your review!

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