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Imperial Hyundai

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(2 Reviews)
-100
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Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
50%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(800) 526-2886
No Business Hours Provided

Business Hours

* No Time Zone provided
154 East Main Street Milford, MA 01757
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Imperial Hyundai's Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(2 Reviews)
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Recent Reviews
BF
gravatar
Brian F.
Beverly, MA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/06/2023
0
Service Advisor, Great. Overall service for repeat problem, poor.
I have had a check engine light issue on my 2017 Hyundai Sonata for over a year now. It only happens in certain conditions, rain, and driving for about an hour in the rain. Each time I was told it was fixed, but it wasn't until I drove to work in the rain, that it would happen again, so not an issue that repeated itself often, but it did repeat anytime I had to drive to work in the rain. Dealership says it's just does what Hyundai tech line tells them to do, this last time they wanted me to pay over $800.00 to drop the gas tank because they claimed "bad gas" was causing it. I refused, because I knew for fact it was related to rain, but at this point my car is out of warranty, so I am out of luck, even though it was in warranty when the issue first surface. I refused to go back to this dealership, and because of any lack of action/remediation by Hyundai corporate they have lost my loyalty. My first new car was a Hyundai over 30 years ago...but never again.
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