Independent Automotive, LLC

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

75 Reviews

97% Would Recommend
Latest Review about 1 year ago

Reviews


KN
Kim N.
Denver, CO
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Kim said she was satisfied with the timely service. She didn't feel overcharged with the work that was completed.
This review was collected via phone interview by Customer Research Inc.

DS
Dawn S.
Colorado
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Spoke with Brie. She said the employees were easy to work with. They provided a great job.
This review was collected via phone interview by Customer Research Inc.

HA
Holly A.
Longmont, CO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
good honest automotive repair shop
finding a good honest experienced repair shop is as hard as trying to find a good dentist. independent auto is just this place. ken and jess are especially good people as well and it is a rare pleasure to have found this place for all my automotive repairs

RP
Ronnie P.
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
Dependable work and reasonable price
Independent Automotive completed the oil change and checking the other fluids in record time, I think they are great

JT
Jessica T.
Colorado
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Jessica said this business is fast and efficient. She had a great experience.
This review was collected via phone interview by Customer Research Inc.

ES
Elle S.
Colorado
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Elle said she really appreciated the quick service, and the good prices from the business.
This review was collected via phone interview by Customer Research Inc.

CG
Chrisian G.
Longmont, CO
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Chrisian said this business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

BM
Bre M.
Colorado
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Bre said this business is very helpful, easy to deal with, and fair.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Longmont, CO
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Amanda said the business was really good at communicating and they were honest about the price.
This review was collected via phone interview by Customer Research Inc.

PM
Phil M.
Colorado
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Phil said he was really happy with the service this business provided. He was happy with their price. They went the extra mile for him.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Colorado
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KG
Kenneth G.
Colorado
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017 Category: Service
Kenneth said it's the character of the mechanic and the staff there. He recommends them all the time, they're fantastic and they're a good staff.
This review was collected via phone interview by Customer Research Inc.

DD
Dane D.
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017
Great people who provide great service!
I would recommend them to anyone looking to get their vehicle repaired!

KH
Kelly H.
Longmont, CO
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2017
Friendly, fast, great service
These guys are great! I won't take my Jetta anywhere else.

EF
Eric F.
Colorado
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Eric said he was pleased with the service the business provided. They did a great job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeffrey J.
Colorado
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Jeffery said they are a very good business, they did everything quickly, and they were courteous. Everything went very well. He will continue using them, as long as he has a vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
Taya M.
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
Caring, fair and safety concious
Great place, they tell the truth. They care about your safety on the road.

BR
Bianca R.
Longmont, CO
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017
Amazing Service
Amazing and the most friendly service, as always! Ken & Jess are the best and I always get my vehicle back running in tip top shape 🤗

ZK
Zak K.
Arvada, CO
Chevrolet Avalanche
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/18/2017 Category: Service
Zak said the check engine light came back even though they said they fixed the problem.
This review was collected via phone interview by Customer Research Inc.
Ken & J. from Independent Automotive, LLC responded on 02/20/2017

Customer brought vehicle in with an estimate from another shop and requested our estimate for only a few of the items listed on the other shops estimate. Our estimate was nearly half of the original estimate price. None of those items were related to the check engine light. I have to assume that the customer confused our shop with the first shop while making this review.

Independent Automotive

CG
Chrisian G.
Longmont, CO
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2017 Category: Service
Chrisian said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 75 in total