Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

192 Reviews

100% Would Recommend
90% Business Response
Latest Review about 23 hours ago

Reviews


Verified Customer
Inyokern, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Good service
Good service and that's why I keep coming back.

WM
WILFREDO M.
Bakersfield, CA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Client
Professionalism

RV
ROBIN V.
Bakersfield, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
honest service
I think the most important thing about mechanics is to have an honest one. I trust Pauls shop 100%. I have been taking my car there since around 2010 and will always trust his opinion and quality of service. Thank you Paul

MG
Matthew G.
Napa, CA
Plymouth Grand Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Matthew said the staff had a kind attitude and willingness to help him out of a bind. He appreciated the quality of the workmanship.
This review was collected via phone interview by Customer Research Inc.

AE
Adam E.
Bakersfield, CA
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Adam said this business was straight up with him, they told him everything that was wrong with his vehicle, didn't go forward with any actions without his permission and took him to the back to show him the part that had a problem. He appreciated that they were not just trying to make money off of him.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Inyokern, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Patrick said the employees were pretty nice.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/25/2019

I appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AD
Anthony D.
Frazier Park, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Anthony said they seemed professional and did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/25/2019

Thank you Anthony.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LL
LESLIE L.
Bakersfield, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Service
Independent Volvo is an excellent repair shop. I always feel confident I am being treated fairly and honestly. I recommend this business to anyone who owns a Volvo.
Paul S. from Independent Volvo responded on 04/22/2019

Thank you Leslie we appreciate you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JM
JAMES M.
Lebec, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Best Service and Work
Every time we go here to have our car serviced, we leave happy and satisfied with the quality of work and the staff is friendly the prices are great and that makes the difference for us.
Paul S. from Independent Volvo responded on 04/22/2019

That's our goal James,to have you satisfied when you get your car back.Thanks for being a customer of ours.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

OS
Ofelia S.
San Mateo, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Ofelia said the staff is very nice and they have good customer service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/22/2019

Thank you Ofelia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TG
TERRI G.
Taft, CA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Service was great as expected.
Service was just as expected. Had an appointment and the routine scheduled service was carried out without any problems. They always take very good care of my car.
Paul S. from Independent Volvo responded on 04/10/2019

Thanks alot Terri we appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MM
Maria M.
Columbia, MD
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Maria said Sam and his crew are all wonderful.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/22/2019

Thank you Maria.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GM
GABRIEL M.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Awesome service always satisfied
Paul and his guys always do awesome work goes above and beyond to make his costumers happy we never leave his shop unhappy thanks Paul
Paul S. from Independent Volvo responded on 04/22/2019

Very kind words Gabriel,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

VM
VINCE M.
Tehachapi, CA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Top Notch Service
Paul and Jose always go far beyond the call of duty! Pricing is fair, and the quality of work is outstanding!
Paul S. from Independent Volvo responded on 04/22/2019

Once again Vince,thanks.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LC
Leland C.
Pine Flat, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Leland said the business's staff is polite and efficient. He has had good experiences taking his vehicles in for service. He has recommended them to several people, already.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/22/2019

We appreciate the recommendations Leland,thank you. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JR
Jose R.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Jose said the business has fair pricing and the staff are up front about everything.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/22/2019

Thank you Jose.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ES
Eddie S.
Bakersfield, CA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Spoke with Amelia. She said they stopped what they were doing, when she arrived to take care of her vehicle. They got her vehicle out as soon as possible.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/22/2019

Thank you Amelia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RO
RICK O.
Bakersfield, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
2016 Volvo S80
Paul did the work well and was finished as promised. Great job!!!!!!!
Paul S. from Independent Volvo responded on 04/22/2019

Perfect. That's our goal. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

YJ
YVONNE J.
Bakersfield, CA
Volvo C70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2019
Customer service awesome
I have been using their service now for years with 2 of my cars. They are very kind and knowledgeable. And the prices are good. Quality work and service.

CB
Claus B.
California
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Claus said the business always does a great job.
This review was collected via phone interview by Customer Research Inc.

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