Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

171 Reviews

96% Would Recommend
Latest Review almost 2 years ago

Reviews


EH
Erica H.
Charlotte, NC
BMW 330Ci
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016
Amazing Service!
You guys are the best! You get me in quickly and repair whatever I need done...Thank you!!!

WA
WANDA A.
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2016
Friendy services
Service is always excited and customer service is just.

HE
Hank E.
Charlotte, NC
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
Hank said the employee at the business who fixed his vehicle did a good job and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

NP
Nichelle P.
Charlotte, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
Nichelle said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

MC
MARK C.
Charlotte, NC
Porsche 911
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2016
They can work on anything
Just had my Porsche 911 oil changed for over half the price the dealer would have charged! Better come see them first!!

MC
MARK C.
Charlotte, NC
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2016
The Best in town.
Very professional yet friendly. Best prices in town. Once you become a customer you will then be treated like family.

NW
Neka W.
Charlotte, NC
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Neka said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

JG
JEFFREY G.
Charlotte, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016
Simply great service
Since the first time I called (yesterday) till my appointment this morning I have received amazing customer service. Along with this, I had the chance to look over my car with Rick and see exactly what's going on first hand after he found problems. Then I received an estimate for the fix, which ended up being approx at least $600 cheaper than if AAA did the job (even being a member). Nice people, very knowledgeable and honest. We have 3 BMW's and 2 Mercedes in the family, and after today I will never take them anywhere else.

BB
Brent B.
North Carolina
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2016 Category: Service
Brent said he likes the business because he has known them for years, they provide good service, and they are good guys.
This review was collected via phone interview by Customer Research Inc.

SC
Sharon C.
Charlotte, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2016
Customer service!!!!
True experts!!!!! I will be bringing my BMW X5 there all the time!!!! I found a true German car expert they know what they are doing!!!!

JS
JASON S.
Charlotte, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2016
Quick reasonable repair
Great place, great people, very reasonable cost, will definetly be back with my 325i and the wife's X5, best in CLT

JU
Juan U.
North Carolina
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2016 Category: Service
Juan said the business did a great job. The service was done correctly and done in the time promised. They provided transportation back and forth to work for him.
This review was collected via phone interview by Customer Research Inc.

MN
Moe N.
Charlotte, NC
BMW 745i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2016 Category: Service
Moe said he liked the business because they provided good service and they knew what the problems were. He also said he will be coming back again.
This review was collected via phone interview by Customer Research Inc.

KG
Karen G.
Charlotte, NC
BMW Z3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016
Friendly & quick
Didnt take long to diagnosed my problem left my car for a day gave ne a ride hone and pickup ti get car when done trust whorthey. U was very satisfied

AP
Adrian P.
Charlotte, NC
BMW 330Ci
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Adrian said he enjoyed his experience using this business. He said he likes Rick, the owner.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
North Carolina
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Michael said his vehicles are doing great now. This business is top notch. The vicinity is good. He wasn't pleased with the service from the old facility he used. The guys are great at this business. The service is friendly. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

VJ
VINCENT J.
Charlotte, NC
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016
Great Service
In and out. Consistency and Flexibility

KG
Kaitlyn G.
Arden, NC
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016 Category: Service
Kaitlyn said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KM
KURTIS M.
Rock Hill, SC
BMW 650i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016
Replaced positive terminal battery cable
Service was great! Replaced positive cable and reprogrammed computer that ended up removing error codes!!

JB
JOHN B.
Infiniti G35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016
Repaired on time and less than quoted
I work in the service business as a GM. I can tell you that it is very rare that any company will provide you with a bill less than what's quotes. These guys did and did a fine job. Thanks!!! Will be back!

Displaying Review 1 - 20 of 171 in total