ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
84% Would Recommend
100% Business Response
Latest Review 2 days ago
Terri M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Reluable Service"
I scheduled a last minute appointment with the garage. They were very accompanying providing me a door-to-door drop off to my work. Finished and updated me on my car. My day didn’t miss a beat! Thanks for working with me!
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 12:57 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/23/2017

Thank you for completing the survey! Enjoy your week.

Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance Service"
Excellent service as usual, especially for driving in with no appointment (oil change).
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/21/2017 12:40 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/23/2017

Thank you for taking time to complete the survey!

Nicholas W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:04 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/20/2017

Thank you for taking the ime to complete the srvey! Enjoy your weekend.

Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I Live Hyundai"
I like Hyundai in general, and this Hyundai dealership / service center. I may not be back because we are moving out of state. But, if we move back, I would return to this Hyundai.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:59 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/20/2017

Thank you!

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Chris did an excellent job explaining each service and upcoming repairs.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:19 AM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/20/2017

Thank you for taking the time to complete the survey!

Vera S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance and new tires"
Great explanations of what i needed from John. He has spectacular customer service skills. Thank you.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:29 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/18/2017

Thank you for takingthe time to complete the survey. We really appreciate it. John is fantastic! Enjoy your evening.

Hae G. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Fast & professional service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:06 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/18/2017

Thank you for taking the time to complete the survey. We really appreciate your business. Enjoy your day.

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Easy to get into when work needs to be done
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 01:49 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/17/2017

Thank you for taking e ime t complete the survey! Much appreciated.. Enjoy your evening.

Bradford F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as always"
I have been taking cars year for years and have always had great service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:11 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/17/2017

thank you for taking the time out of your day to complete they survey! Much apreciated..

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The personal were excellent, as was the service.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:40 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/17/2017

Thank you very much for taking the time to complete the survey. enjoy your evening.

Gerald B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They did a timely job and explained the multi-point inspection and what was found. When getting the car to leave, I noticed the front license plate bracket was damaged by the car wash. They immediately took the can back in to the shop and replaced it.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:53 AM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/17/2017

Thank you for taking the time to complete the survey! I'm sorry again that our car wash ate your plate frame... We are in the process of getting it updated.. Enjoy your evening :)

Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service as espected"
I've got no complaints. I love my Sonata Eco. I do wish there hadn't been an attempt to up-sell me to 30,000 mile maintenance when I only have 23,000 on the car, but other than that it was good, well explained, and timely. I'd get another car here. In fact, an Ioniq hybrid is looking pretty good right about now. Next time, it's a contender.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 07:36 AM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/17/2017

Thank you for completing the survey! Your feedback is appreciated.

Paul O. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thoughtful service"
The service manager, Chris, made an extra effort to solve the door lock problem and save me some money. Instead of replacing the lock and actuator, he (and the technician) proposed just replacing the relay.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:47 AM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/17/2017

Thank you for taking the time to complete the survey!

Patricia O. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience, efficient and friendly."
yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/16/2017 11:43 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/17/2017

Thank you for taking the time to complete the survey. Much appreciated.. Have a fantastic day.

James A. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freindly perople and they go out of there way to please your needs"
need better pricing for service. discount coupons??? ?? would help
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/15/2017 02:55 PM
Bonnie P. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and seem honest"
Work done - more speedy than I'd hoped, but needed the 30,000 mile service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 12:46 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/13/2017

Thank you for taking the ime to complete the survey! Have a fantastic weekend..

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and helpful service provided in a timely manner.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 02:29 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/13/2017

Thank you for taking the time to complete the survey! Enjoy your weekend.

Jon K. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 10:21 AM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/12/2017

Thank you for your comment! And for taking the time to complete the survey!

Mary B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good experience for oil change"
it was a good experience.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:35 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/11/2017

Thank you for completeing the survey!

Adenike A. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous and professional"
They do a good job and are courteous
Vehicle: 2004 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 12:53 PM
Jody L., Service Manager at Inver Grove Hyundai responded on 10/11/2017

Thank you for taking the time to complete the survey!! Enjoy your evening.

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