Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,746 Reviews)

ReScore Reviews™ (72)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Saint Paul Park, MN
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021 Category: Service
Honesty
For seven years I have consistently been going to Inver Grove Hyundai, for all of my car needs, best vehicle and service I have ever had!
Jody L. from Inver Grove Hyundai responded on 01/15/2021

Thank you!


Verified Customer
Saint Paul, MN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021 Category: Service
Check up and oil change
Detailed good customer service.
Jody L. from Inver Grove Hyundai responded on 01/14/2021

Thank you very much! Have a great evening:)


WI
William I.
Cottage Grove, MN
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021 Category: Service
MAINTANCE
GOOD JOB
Jody L. from Inver Grove Hyundai responded on 01/06/2021

Thank you! Have a great day.


Verified Customer
Cottage Grove, MN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020 Category: Service
The place and especially the cashier lady was super nice
The cashier lady was super nice and friendly unlike other cashier and the person who took care of my car he super good
Jody L. from Inver Grove Hyundai responded on 12/23/2020

Thank you for taking the time to complete the survey.


Verified Customer
Rosemount, MN
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020 Category: Service
Good quality service
Employees are friendly, service is quick.
Jody L. from Inver Grove Hyundai responded on 12/22/2020

Thank you very much. Happy Holidays!


Verified Customer
Saint Paul, MN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020 Category: Service
A
A
Jody L. from Inver Grove Hyundai responded on 12/18/2020

Thank you!


AS
Amanetari S.
Saint Paul, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020 Category: Service
Overall exceptional customer service
Easy to schedule service appointments online. The service technicians are very knowledgeable, they provide precise diagnostics and don’t try to up sale services. Inver Grove Hyundai provides exceptional customer service from beginning to end.
Jody L. from Inver Grove Hyundai responded on 12/17/2020

Thank you for taking the time to complete h survey. We really appreciate it Have a great day.


BR
Brian R.
Saint Paul, MN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020 Category: Service
Regular Maintenance
I had routine maintenance, including an oil change, as well as transmission and differential fluid change. It's easy to make an appointment and the vehicle was delivered as planned. Social distancing with Covid makes it hard to communicate as well as usual, but everything that needed to be done got done.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/14/2020 Category: Service
Many Questions
There were changes once we dropped the vehicle off to increase scope of work. The Service Coordinator was confused at one point as he wanted to add scope that was already included in the agreed upon service. I gave him a $10 coupon for the oil change and it was not applied to the total. He could have offered the 12% off coupon for a bill that totaled $590, but it was not offered.
Jody L. from Inver Grove Hyundai responded on 12/15/2020

Good morning, Thank you for taking the time to complete the survey. We will look into your concerns.

Jody L. from Inver Grove Hyundai responded on 12/17/2020

Thank you!


Verified Customer
Inver Grove Heights, MN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020 Category: Service
Great Service
Longtime customer that's always had consistent professional service. Very nice staff!
Jody L. from Inver Grove Hyundai responded on 12/14/2020

Thank you!


Verified Customer
Saint Paul, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020 Category: Service
Great sales and service!
Reliable.
Service keeps my car in top notch condition!
Jody L. from Inver Grove Hyundai responded on 12/10/2020

Thank you!


MJ
Mark J.
Saint Paul, MN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020 Category: Service
SERVICE DEPT.
AS ALLWAY'S THE PEOPLE WHO RUN THE SERVICE DEPT DO GREAT WORK!!!
Jody L. from Inver Grove Hyundai responded on 12/10/2020

Thank you!


Verified Customer
Saint Paul, MN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020 Category: Service
Feedback service at Inver Grove Hyundai
Pretty Satisfied with the service by Tyler Petschen.
Thank You!

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/09/2020 Category: Service
Service charges were higher than expectations
Service charges were higher than expectations
Jody L. from Inver Grove Hyundai responded on 12/09/2020

Thank you for taking the time to complete the survey.

Jody L. from Inver Grove Hyundai responded on 12/10/2020

Thank you very much!


DK
Duane K.
Saint Paul, MN
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020 Category: Service
Excellent Service
My recent trip for standard service and it was outstanding.
Jody L. from Inver Grove Hyundai responded on 12/02/2020

Thank you!

Jody L. from Inver Grove Hyundai responded on 12/02/2020

Thank you!


JS
Joseph S.
Hastings, MN
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Fantastic service
Love IGH Hyundai
Jody L. from Inver Grove Hyundai responded on 11/24/2020

Thank you!


Verified Customer
Saint Paul, MN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020 Category: Service
Great service and sales!
I just had my car detailed and you all knocked it out of the park!
It looks like new!
Jody L. from Inver Grove Hyundai responded on 11/20/2020

Thank you!