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IRA Collision

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Contact
(978) 605-2110
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
161 Andover St. Danvers, MA 01923
IRA Collision's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)

BM
Brian M.
MA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/21/2011
verified customer Verified Customer
Category: Collision
Brian said he gives a 3 rating because the repairs wasn't done correctly the first time due to a defect in the repair. It ended up being 3 days later to get his vehicle back because an under coating wasn't applied right. A hole was found in the under coating which could cause problems later. He suggests to thoroughly inspect the auto body work prior to delivery.
Recommended
This review was collected via phone interview by Customer Research Inc.
Greg R. from IRA Collision responded on 04/27/2011 09:27 AM
The repair to the car included replacing the right rocker panel. Customer was not happy with the texture finish that was applied to the panel. Panel was recoated to the customers satisfaction.
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