IRA Collision

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

628 Reviews

94% Would Recommend
Latest Review over 5 years ago

Review for IRA Collision
Dan M. on 05/12/2012
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Dan said they had his vehicle 3 days and did not get the tailgate aligned as he had asked them to do. They replaced the hinge but he could have done that himself. When he pointed out the tailgate was not aligned they took it back in and attempted to align it but it did no good. He spent $100 on a rental vehicle and $100 to fix it plus $50 on the hinge and they did not solve the problem. They are passing the lack of being able to align the tailgate off as being caused by a bushing. He took the vehicle to them because they have the equipment to measure the vehicle and align it right. He said he did not know if they misunderstood why he took his vehicle to them or maybe they were trying to stay within a price line. He would not recommend this business to others for the reasons mentioned.
Category: Collision
Review Created: 05/12/2012
This review was collected via phone interview by Customer Research Inc.