ReScore Reviews™ (10)

ReScore
Overall Rating 4.000003/5Overall Rating 4.000003/5Overall Rating 4.000003/5Overall Rating 4.000003/5rating 4.000003
Original
Overall Rating 1.9/5rating 1.9rating 1.9rating 1.9rating 1.9
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Timothy Z. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Efficent, Friendly"
Brought my 2017 Elantra in for what I thought was a simple oil change. Was pleasantly surprised to see that they not only changed the oil, but conducted a multi-point inspection at no extra charge covering over 40 items, bumper-to-bumper. (Also got a coupon for a free carwash.) That's thoroughness!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/20/2018 08:03 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/21/2018

Thank you so much!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service as always
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 06:37 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/20/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Michael M. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with a smile"
Great service, and a clean and comfortable wait at the dealership...Service Rep. Kaylynn Brown was very pleasant and helpful, would highly recommend their service department...
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/18/2018 07:54 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/18/2018

Thank you so much for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Robert P. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Friendly service staff. Always smiling.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/18/2018 05:42 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/18/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Gail D. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & professional staff "
Wait time is short. No surprises & notified of issues before any work is done.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/18/2018 01:38 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/18/2018

Thank you so much!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Lynn O. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Customer Service"
The service department is friendly, knowledgeable, professional and very accommodating. I always bring my car here for service because I know I can trust them to give me a fair price on the work needed to be done and the work will be done correctly.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 06:03 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/18/2018

Thank you for the great review! Happy to help anytime.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Took my SUV in for an oil change and snow tire changeover. All done very timely. Will continue to use Irwin Hyundai for servicing my vehicle.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 10:31 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/13/2018

We appreciate your business, and thank you for your kind words!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Karen F. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a Smile"
Had a recall and the service was done in a timely manner. Also have a really comfortable place to wait with free coffee and TV.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/12/2018 11:17 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/12/2018

Thanks for the perfect review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Victoria H. on 04/12/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"worst car experience"
I was sold a faulty vehicle and was convinced that a recall would come out to fix the problem in a couple months.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 10:45 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/12/2018

May I contact you regarding this??

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Robert P. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service , in and out fast
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/09/2018 03:04 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/09/2018

Happy to help, thank you so much for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
John D. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect as always!!"
On my way out I saw a couple with a sales rep looking at a New Hyundai. I rolled down my window and made sure they would hear me say if you get a Hyundai you will never regret it. The salesperson said, this is their 5th one! OI replied oh so then you know.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/07/2018 02:49 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/09/2018

Ha, great story!  Thank you so much.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Paula F. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are always courteous and helpful! "
Thank you for efficient and excellent service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/04/2018 05:46 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Robert C. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2018 Santa Fe Recalls"
Arrived in service early for appointment. Was greeted immediately, written up and dispatched. My recalls were completed quickly and efficiently. Can"t ask for any better than that. Good Job.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/04/2018 05:00 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Happy to help, thank you so much!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Sally P. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly sales and service staff"
Service was very friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/03/2018 03:42 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Michael S. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I purchased my Tucson from Irwin and have been there twice for service. Always friendly and fast service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/03/2018 03:38 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Helmut K. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
While my 2016 Hyundai Sonata Hybrid is a nice car, the service I receive from Irwin Hyundai is what keeps me as a customer.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 01:37 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thank you so much!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Frank C. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
I won't go anywhere else
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/03/2018 01:28 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thank you so much, happy to help!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
John C. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Like Family! The People Make It The Best!"
The people at Irwin Hyundai provide honest friendly customer service. Bob Cote and Kaylynn Brown of Hyundai Service always greet me with a smile and provide friendly, fair and efficient customer service. The shop's always provides top notch work.

Then there is Joe Collie who sold me my Sonata 4 years ago, another member of the "family". Discussion of our personal lives, delicately interspersed with details of new Hyundai products, always makes for a lively, personable and informative conversation!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 01:04 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thanks so much, we are happy to help any time!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Shannon H. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Irwin did a great job getting my car back on the road after taking care of several recalls. The service was very fast and the staff were pleasant.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/03/2018 12:13 PM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Giles M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Qwservice visit"
Awesome customer service. They were ready when I arrived and got work done promptly.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/03/2018 11:56 AM
Stephen N B., Service Manager at Irwin Hyundai responded on 04/04/2018

Thank you so much!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
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