ReScore Reviewsâ„¢ (9)

ReScore
Overall Rating 3.88889/5Overall Rating 3.88889/5Overall Rating 3.88889/5rating 3.88889rating 3.88889
Original
Overall Rating 1.88889/5rating 1.88889rating 1.88889rating 1.88889rating 1.88889
96% Would Recommend
100% Business Response
Latest Review 4 days ago
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irwin service department is 5 stars"
As always, the Irwin Hyundai service department went above and beyond!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 12:13 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/15/2018

Thanks for the grear review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
James G. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jim in Moultonborough"
I have been going to Irwin for service for nearly 10 years. Bob Cote and the whole service staff are great. I wouldn't take my vehicles to any other Hyundai dealership for service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 01:43 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/13/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Steve B., Service Manager at Irwin Hyundai responded on 02/14/2018

Thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Gary G. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nicely Done!"
Timely, quality service and honest, interpersonal service staff
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 02:39 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/13/2018

Thanks for the great review!!! Happy to help anytime.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Ray L. on 02/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service at Irwin's"
Bob was most helpful, really appreciated his attitude and assistance.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/04/2018
Service Type: Repair
Review Created: 02/08/2018 07:49 AM
Steve B., Service Manager at Irwin Hyundai responded on 02/08/2018

Thank you so much for your feedback.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Gary T. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ecxellent service "
Steve Barbour and Bob Cote are excellent at what they do. We had a few issued with our vehicle and they worked diligently to assure every issue was fixed and properly taken care of. We could not ask for a better service group and are extremely grateful to work with such great people.

Keep up the good work guys!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/07/2018 03:13 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/08/2018

Thank you so much for the kind words, we appreciate it!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Jennifer P. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra service"
The front desk people are helpful and courteous. Warren, the mechanic that usually works on our car is excellent. We trust him and know he does a very good job.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/07/2018 01:09 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/07/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
June M. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy sonata owner"
The people who work there
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 02/06/2018 08:08 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/07/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very friendly staff and knowledgeable.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/06/2018 02:24 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/07/2018

Thank you so much for the positive feedback!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Paul D. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service, Excellent Customer Care, very consistant high quality service organization!"
Irwin Hyundai service has been taking care of my Veloster for 233000 miles with no issues from my standpoint. They address any issue immediately and have always had me leaving with a smile!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/05/2018 11:32 AM
Steve B., Service Manager at Irwin Hyundai responded on 02/06/2018

Thanks for the great review, happy to help anytime!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Joseph C. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob and Kaylynn are THE BEST!"
Bob and Kaylynn are more than service advisors - they have become great friends and I am always happy to service my car with them.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/04/2018 06:23 AM
Steve B., Service Manager at Irwin Hyundai responded on 02/04/2018

Thanks for the great review Joe!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Evelyn C. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Irwin Hyundai!"
This dealer is perfect for us, right at the bottom of the hill from where we live. They are always super friendly, And I love that they always give us a carwash coupon when we get service😀.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/02/2018 07:02 AM
Steve B., Service Manager at Irwin Hyundai responded on 02/02/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irwin Hyundai service dept"
Prompt recall service appreciated
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/01/2018 02:33 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/02/2018

Thank you for the perfect score, happy to help!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Dana F. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
It was time for my 2nd oil change and I needed to have my car checked over in preparation for a long road trip. I talked to Bob and he was able to schedule me with no trouble. Upon arrival I was told the service would take approximately an hour and 15 minutes and, sure enough, my car was ready within that time. As always, the service was excellent!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 02/01/2018 01:11 PM
Steve B., Service Manager at Irwin Hyundai responded on 02/01/2018

Thanks for the great review, we appreciate your business!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Rhonda R. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service & prices"
Irwin Hyundai provides the best customer service and prices.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 02/01/2018 10:13 AM
Steve B., Service Manager at Irwin Hyundai responded on 02/01/2018

Thank you so much for the great review, happy to help!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Sylvia N. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
I already did this a few days ago.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 01:33 PM
Steve B., Service Manager at Irwin Hyundai responded on 01/30/2018

Thanks for the second excellent survey, not sure why you got a second one but we apprecitate the great score!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Very accommodating...got me in and out to check on something.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 01/29/2018 08:26 PM
Steve B., Service Manager at Irwin Hyundai responded on 01/30/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Catherine O. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irwin Hyundai"
Great service and very friendly staff!!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/29/2018 03:33 AM
Steve B., Service Manager at Irwin Hyundai responded on 01/29/2018

Thank you for the perfect review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Louise L. on 01/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Honest, Professional Service!"
Irwin Hyundai always provides friendly, honest, professional service, every single time. Great service you can depend on!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/28/2018 07:40 AM
Steve B., Service Manager at Irwin Hyundai responded on 01/29/2018

Thank you for your kind words!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Jaimie W. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Again pleased with work done and customer service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/24/2018 05:11 PM
Steve B., Service Manager at Irwin Hyundai responded on 01/25/2018

Thanks for the great review, we appreciate it!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Headley W. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteus,timely"
The title says it all!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/24/2018 01:00 PM
Steve B., Service Manager at Irwin Hyundai responded on 01/24/2018

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
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