Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

890 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.9230777/5Overall Rating 3.9230777/5Overall Rating 3.9230777/5rating 3.9230777rating 3.9230777
Original
Overall Rating 1.92308/5rating 1.92308rating 1.92308rating 1.92308rating 1.92308
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Concord, NH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Great service all around
I have been using their service department since buying our car from them and have not had any problems. The service technician, Chris, is very thorough and knowledgeable. Everyone there is very helpful and courteous.
Stephen N B., Service Manager from Irwin Hyundai responded on 02/18/2019

Thank you for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

JP
John P.
North Conway, NH
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Latest recall
Work was done in a timely fashion but we were alarmed by the amount of smoke coming out of the exhaust on the way home.
Stephen N B., Service Manager from Irwin Hyundai responded on 02/15/2019

Thank you for your feedback.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

SM
Shane M.
North Haverhill, NH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Amazing place
Highly recommended!! Honest and reasonable.
Stephen N B., Service Manager from Irwin Hyundai responded on 02/14/2019

Thank you for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

MP
Mason P.
Gilford, NH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great people
Quick, correct and friendly.
Stephen N B., Service Manager from Irwin Hyundai responded on 02/11/2019

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

RL
Robert L.
Loudon, NH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Another Great Irwin Service Experience
I was greeted warmly at the service counter by Bob Cote who sent me to the waiting room for a free coffee. It seemed to me that I had barely finished the free coffee before Bob Cote informed me that the requested service had been completed. This service included a free tire rotation and a free multi-point inspection. As a fitting conclusion to this fabulous experience, Bob Cote handed me a coupon for a free car wash, and Kaylynn gave me one of her famous smiles as she said "come back again."
Stephen N B., Service Manager from Irwin Hyundai responded on 02/11/2019

Thanks for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

EC
Evelyn C.
Laconia, NH
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Right next door! Convenient!
Love that they always give you a coupon for a free carwash 😄
Stephen N B., Service Manager from Irwin Hyundai responded on 02/11/2019

Very happy to help, thank you so much!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

AG
Anna G.
Alton, NH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great service appointment!
Great service appointment!... Took my 2017 Hyundai Tucson to the dealership for an oil change. While it was there they found that Mice had build a nest in the air filter -- the Service technicians cleared out all the fluff and stuff, replaced the appropriate parts and now I'm back getting 35 miles to the gallon! A great experience.
Stephen N B., Service Manager from Irwin Hyundai responded on 02/11/2019

So happy to hear!  Thank you!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

RL
Robert L.
Gilford, NH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
prompt and thorough
had another pleasant service appointment at Irwin Hyundai in Laconia.

My Tucson was serviced promptly and everything thoroughly explained to me.

See you next time.
Stephen N B., Service Manager from Irwin Hyundai responded on 02/11/2019

Thank you for the perfect review, and kind words!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

WB
William B.
Concord, NH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Courteous friendly accommodating personnel and good reliable service
Best dealership I have ever dealt with. Highly recommend for both sales and service.
Stephen N B., Service Manager from Irwin Hyundai responded on 02/11/2019

Thank you so much for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

Verified Customer
Holderness, NH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Dealership
I am always happy with the service I receive here they seem to do service in a timely manner that fits my schedule. Thank you
Stephen N B., Service Manager from Irwin Hyundai responded on 02/05/2019

Thank you so much for the perfect review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

SY
Sheila Y.
Meredith, NH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Great
Like dealing with them
Stephen N B., Service Manager from Irwin Hyundai responded on 01/30/2019

Thank you so much!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

PD
Paul D.
Plymouth, NH
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Continuing to be awesome!
Irwin Hyundai service just continues to deliver outstanding performance and customer satisfaction!
Stephen N B., Service Manager from Irwin Hyundai responded on 01/30/2019

Thank you so much!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

PB
Paul B.
Meredith, NH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Good Experience at Irwin Hyundai
Oil change, state inspection, treated well
as usual by Bob Cote !!!!
Stephen N B., Service Manager from Irwin Hyundai responded on 01/25/2019

Glad to hear!!! Thank you!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

JH
Jody H.
North Haverhill, NH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Great customer service
Love the service and friendly people.
Stephen N B., Service Manager from Irwin Hyundai responded on 01/25/2019

Thank you so much for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

EF
Ellen F.
Effingham, NH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Nice dealer
Took my car right away & it took about as long as they said & they have a nice waiting area
Stephen N B., Service Manager from Irwin Hyundai responded on 01/22/2019

Thank you so much for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

JS
Joyce S.
Loudon, NH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Excellent Service
The folks at Irwin always go out of their way to make every service visit painless!
Kaylyn , Bob and all the gang are very helpful
Stephen N B., Service Manager from Irwin Hyundai responded on 01/21/2019

Thanks for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

Verified Customer
Concord, NH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Personal, friendly, honest.
Every time we go for service the people have been super.
Stephen N B., Service Manager from Irwin Hyundai responded on 01/21/2019

Thank you so much!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

HK
Helmut K.
Concord, NH
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
It's all about the service
Thank you Bob and the Service Team.
As always, a great service experience at IRWIN HYUNDAI in Laconia NH..
On a funny note, it does run quieter after the acorns are removed ☺
Stephen N B., Service Manager from Irwin Hyundai responded on 01/18/2019

Great!!!  Im sure it is much quieter.  Thank you so much for the great feedback! and thanks for the great review.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

DC
Darlene C.
Laconia, NH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Customer
On time and effeciate
Stephen N B., Service Manager from Irwin Hyundai responded on 01/17/2019

Thank you so much!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com

SH
Sally H.
Laconia, NH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Good service
The service was awesome.
Stephen N B., Service Manager from Irwin Hyundai responded on 01/17/2019

Thank you for the great review!!!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com