Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
The issue with my car was the AC not cooling. I had brought it in prior to this visit and was told it was working fine. Maybe they did not do an extensive test to see what was wrong, as there was an issue so I had to bring it back again. In the end, the problem was fixed. I was hoping that your detail services would be one I could recommend and use regularly however it was very disappointing. The basic services that should be included in any detailing service were not done (cleaning floor mats, vacuuming interior). If I had to rate just the detailing service I received it would be at most 1 star. Mahalo