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Island Honda

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(16 Reviews)
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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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Business Details

Categories
Honda Dealer
Contact
(808) 495-8050
No Business Hours Provided

Business Hours

* No Time Zone provided
110 Hana Hwy Kahului, HI 96732
Island Honda's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(16 Reviews)

Verified Customer
Kihei, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
verified customerVerified Customer
Improved Service
The new service drop off and pick area is a big improvement and much more efficient as there are multiple staff members to help all customers as soon as they arrive. The staff members who assisted in the check in and check out process were great. I would especially like to recognize Stella for her excellent customer service.
The issue with my car was the AC not cooling. I had brought it in prior to this visit and was told it was working fine. Maybe they did not do an extensive test to see what was wrong, as there was an issue so I had to bring it back again. In the end, the problem was fixed. I was hoping that your detail services would be one I could recommend and use regularly however it was very disappointing. The basic services that should be included in any detailing service were not done (cleaning floor mats, vacuuming interior). If I had to rate just the detailing service I received it would be at most 1 star. Mahalo
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