J & M Discount Tire and Service Center

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

443 Reviews

99% Would Recommend
Latest Review 6 months ago

Reviews


JK
Jason K.
Pennsylvania
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Jason said he never has any issues when he goes to this business.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Morton, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/03/2017
WOULD NOT RECOMMEND THIS TIRE SHOP
My daughter went there for 4 tires replacement, Found that one front tire nuts was LOOSE and one Missing on the rear right side tire, THE MECHANIC AND SHOP HAS A COMPLETE DISREGARD OF SAFETY FOR DRIVER AND VEHICLE PASSENGERS.

JF
Jason F.
Norwood, PA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Jason said he is very satisfied with the prices at this business and the new tires they put on for him. His vehicle now works better than when he brought it in.
This review was collected via phone interview by Customer Research Inc.

MC
MARIA C.
Glenolden, PA
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016
fast service
I got an oil and lube change and I did not have to wait long. I was out in a hour.

JG
JOE G.
Essington, PA
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2016
Quick and efficient
Fair prices and quality service

MM
Mike M.
Folsom, PA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Mike said they were very polite. Everything is good.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Chester, PA
GMC Sierra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2016 Category: Service
Joe said the business gave good service and accurate quotes in a timely manner. He was very satisfied and they are making America great again.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Ridley Park, PA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016 Category: Service
Spoke with Adam. He said this business was really quick, really good and he had no complaints. He stated they had decent pricing and they were good guys.
This review was collected via phone interview by Customer Research Inc.

VS
Vickie S.
Prospect Park, PA
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016 Category: Service
Vickie said the employees at this business were very accommodating.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Norwood, PA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016 Category: Service
Joe said they were quick and straight to the point. They were polite.
This review was collected via phone interview by Customer Research Inc.

PH
Pat H.
Ridley Park, PA
Honda Ridgeline
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016 Category: Service
Pat said they had the part he needed and put it on for him.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Folsom, PA
Chrysler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016 Category: Service
Richard said he's been doing business with them for the past 40 years.
This review was collected via phone interview by Customer Research Inc.

SS
SAMUEL S.
Lansdowne, PA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016
Service
Done on time. Done right

DN
Dan / Robin N.
Ridley Park, PA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Robin said they were very friendly, helpful and nice at this business. They took care of the problem and they're affordable. She recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.

LD
LOIS D.
Wilmington, DE
Hyundai Tiburon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016
customer
George is a good guy.Service was fast and everyone is friendly.Been going for years and will continue to do so.

BT
Brian T.
Ridley Park, PA
Volkswagen Tiguan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Brian said the service is always great at this business. He loves going to this business. Whenever his or his wife's vehicle needs service or maintenance, this business is always the first stop. This business has the best prices. The service is always done quickly. They are very accommodating. He recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.

TO
Temitope O.
Newark, DE
Honda Accord
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/29/2016 Category: Service
Temitope said he is still having issues with his alignment. He would not recommend them until the issue is resolved.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Morton, PA
GMC Sierra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Dennis said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Media, PA
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/29/2016 Category: Service
Mike said he has been going to this business since he was 19 years old and has really enjoyed their service up until this past year. He doesn't know if they're under new ownership or if something else is going on but he has had multiple negative experiences to where he might not go back. He no longer sends new customers to them. He went to get his flat repaired at this facility and when he got it home, the lug nut was stripped so he had to snap it off. They used to fix flat tires for free so when he asked them if they've changed they're policy, the gentleman told him they've never done that and had no idea what he was talking about. When he went to a different location of theirs to pick up tires, they told him to be at the facility at 10:00 am to pick them up. He ended up sitting in the waiting room until 2:00 pm. Nobody came in to speak with him about the delay. He used to think this business was always a step above everyone else with their customer service and the work they did. The two guys that are currently running the front may be knowledgeable in tires, but they lack customer service.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Ridley Park, PA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Charles said he has been a long time customer of the business.
This review was collected via phone interview by Customer Research Inc.