Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

400 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LZ
Leo Z.
Phoenix, AZ
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Leo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IW
ISABEL W.
Phoenix, AZ
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
I feel I am not being taken for a ride.
The team at J&R Auto make me feel special. They explain in detail everything about the repair. Never trying to sell something that my car don't need. In today's world it is so hard to find a honest person not trying to pad the bill. I was looking for a shop I can bring my car and feel comfortable and not feel I have to take out a loan just to get my car repaired. I really have found a auto shop I can rely on. With this process I can referral my family and friends and they can feel the same.

JR
Jim R.
Phoenix, AZ
Pontiac LeMans
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jim said the business was transparent. They communicated well. They provided great service.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Scottsdale, AZ
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Nick said they got the job done in a timely manner. They did a good job, and they finished it when they said they would,.
This review was collected via phone interview by Customer Research Inc.

LS
Lonceni S.
Phoenix, AZ
Cadillac Escalade EXT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Lonceni said his vehicle is still experiencing issues after he paid for service.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Phoenix, AZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Jerry's wife. She said that the business was wonderful. She is very satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

BL
Barry L.
Avondale, AZ
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Barry said the staff always take care of him. They are fair and honest.
This review was collected via phone interview by Customer Research Inc.

AF
Adriene F.
Phoenix, AZ
Dodge Dart
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2018 Category: Service
Adriene said the service took a long time, but she will still go back.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Glendale, AZ
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Kevin said the service was really good. The employees were friendly, got to the point and he liked the job they did.
This review was collected via phone interview by Customer Research Inc.

CS
Clara S.
Phoenix, AZ
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Clara said the business has always done good by her and she has had no problems. The staff are always nice.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Surprise, AZ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mike said this business got it done quickly and he thinks they treated him fair.
This review was collected via phone interview by Customer Research Inc.

JF
Jose F.
Laveen, AZ
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Jose said the staff did a good job taking care of the vehicle.
This review was collected via phone interview by Customer Research Inc.

CL
Chuck L.
Phoenix, AZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Chuck said the staff are perfectionists and get the job done.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Phoenix, AZ
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Spoke with Larry. He said he has never had a bad experience going to this facility.
This review was collected via phone interview by Customer Research Inc.

CM
Cary M.
Phoenix, AZ
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Lee. He said this facility is the best place to take his vehicle.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Arizona
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Susan said trusts the facility.
This review was collected via phone interview by Customer Research Inc.

PB
Parviz B.
Buckeye, AZ
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Parviz said so far so good. He is pleased with the work done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LW
Lewis W.
Glendale, AZ
Dodge Stealth
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Lewis said that the place completed his job quickly and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
Phoenix, AZ
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Gary said they are the best in town, and he absolutely recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Richard G.
Glendale, AZ
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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