Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

416 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


WK
Wayne K.
Phoenix, AZ
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Wayne said the service was okay.
This review was collected via phone interview by Customer Research Inc.

EA
Ernest A.
Phoenix, AZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Ernest said there were a couple things that they missed, but they were knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BL
Barry L.
Avondale, AZ
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Barry said this business is as good as it gets. He has never found any one better or with more integrity in 50 years.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Glendale, AZ
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Joseph said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BV
BRENDA V.
Phoenix, AZ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Honest and reliable
Awesome Customer Service, honest and reliable business. I trust no one else with my car and they have my business as long as I own a vehicle.

BK
Bud K.
Phoenix, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Bud said he has been dealing with the business for a long time and they treat him good.
This review was collected via phone interview by Customer Research Inc.

CP
CHARLES P.
Phoenix, AZ
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Silverado
Again,
J & R, John and Raul have provided excellent service on my truck, the one thing that always stands out is I never bring my autos back for the same issue, which means they always repair correctly, I would recommend them for any auto repair.

DH
Derrick H.
Phoenix, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Derrick said the staff is courteous and never tries to up-sell him.
This review was collected via phone interview by Customer Research Inc.

LR
Larry R.
Phoenix, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Larry said that he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

VG
Vern G.
Phoenix, AZ
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Vern said the service was good.
This review was collected via phone interview by Customer Research Inc.

JM
Joel M.
Phoenix, AZ
Oldsmobile Intrigue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Joel said it was a little more expensive than wanted to pay. But he is confident they will standby their warranty and fix anything that goes wrong right away.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
Phoenix, AZ
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Gary said the business is the best mechanical facility in this valley. He has no problems with John and Raul
This review was collected via phone interview by Customer Research Inc.

RA
Rodney A.
Glendale, AZ
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Rodney said the business did a great job. They allowed him time to come up with the money to pay for the repairs made to his vehicle. They treated him well.
This review was collected via phone interview by Customer Research Inc.

LC
Louis C.
Glendale, AZ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Louis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RF
Russell F.
Phoenix, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Jimmy. He said the technicians had knowledge of his dad's vehicle and was able to help them out the same day.
This review was collected via phone interview by Customer Research Inc.

KS
Karsten S.
Glendale, AZ
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Karsten said he appreciates the personal attention.
This review was collected via phone interview by Customer Research Inc.

LZ
Leo Z.
Phoenix, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Leo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IW
ISABEL W.
Phoenix, AZ
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
I feel I am not being taken for a ride.
The team at J&R Auto make me feel special. They explain in detail everything about the repair. Never trying to sell something that my car don't need. In today's world it is so hard to find a honest person not trying to pad the bill. I was looking for a shop I can bring my car and feel comfortable and not feel I have to take out a loan just to get my car repaired. I really have found a auto shop I can rely on. With this process I can referral my family and friends and they can feel the same.

JR
Jim R.
Phoenix, AZ
Pontiac LeMans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jim said the business was transparent. They communicated well. They provided great service.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Scottsdale, AZ
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Nick said they got the job done in a timely manner. They did a good job, and they finished it when they said they would,.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 416 in total