Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

380 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


DC
DEBRA C.
Phoenix, AZ
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Honest trustworthy
I was recommended to JR automotive. They only done what was requested and never have they upsold me. I feel confident in thier knowledge and ability. They also gave me a ride back to work and was happy to do it.

BG
Becky G.
Phoenix, AZ
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Spoke with Becky's husband. The employee's were knowledgeable, fair and explained things to him in simple way so he could understand exactly what was done with his vehicle. He stated that it's good know honest people that get things right the first time and he really appreciates it.
This review was collected via phone interview by Customer Research Inc.

LN
Larry N.
Buckeye, AZ
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Larry said he was very satisfied, and the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CH
Cory H.
Phoenix, AZ
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Cory said everything was fine and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

JL
Juleen L.
Glendale, AZ
BMW X5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Juleen said the staff did some additional work on her vehicle that they did not call to confirm first, so the price ended up being more. They did a great job.
This review was collected via phone interview by Customer Research Inc.

WP
Will P.
Phoenix, AZ
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Will said the employees did a great job and they're the best.
This review was collected via phone interview by Customer Research Inc.

BV
BRENDA V.
Phoenix, AZ
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Always a pleasure
These guys are the real deal. Honest, reliable, true to their word and trustworthy. I tell everyone to take their vehicle to J&R Automotive for servicing. They have my business as long as I own a vehicle.

NG
Nestor G.
Phoenix, AZ
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Nestor said the staff did an awesome job. They took care of the vehicle's problem and got the vehicle to where it could pass inspection.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Phoenix, AZ
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Donna. She said the staff members have been perfectly honest and helpful in every way. They always follow up and follow thorough on everything. She's perfectly happy, and they're an outstanding business.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Phoenix, AZ
Ford Bronco II
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
David said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

KW
Kurt W.
Phoenix, AZ
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Kurt said the business did good work.
This review was collected via phone interview by Customer Research Inc.

MR
Marc R.
Phoenix, AZ
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Marc said they always exceed his expectations.
This review was collected via phone interview by Customer Research Inc.

PT
Peter T.
Glendale, AZ
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Peter said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Phoenix, AZ
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
David said the staff was really nice. They rebuilt his carburetor. They did what they said they would do. The work was a little expensive but they were super friendly. He wouldn't want to take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

DC
DON C.
Phoenix, AZ
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Honest, professional, quality services.
Nice to be able to take your vehicle to a shop and know that you will not be taken advantage of. Can expect quality workmanship and fair prices.

SB
STEVE B.
Phoenix, AZ
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
2008 Avalanche
Had quite a bit done during this last visit. Everything seems to be running perfectly. Raul always gets it right. Thanks John, Raul and the team at J&R. See you guys again soon.

Steve

CK
Chet K.
Phoenix, AZ
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Chet said the staff were great.
This review was collected via phone interview by Customer Research Inc.

ZM
Zijad M.
Phoenix, AZ
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Zijad's wife. She said they negotiated on the price and the staff did a good job. She said they fixed her vehicle in a good amount of time and they were very friendly.
This review was collected via phone interview by Customer Research Inc.

AL
Andy L.
Phoenix, AZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Andy said this business was really good.
This review was collected via phone interview by Customer Research Inc.

KS
Karsten S.
Glendale, AZ
Mercedes-Benz S430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Karsten said he liked the employees.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 380 in total