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SureCritic / J & E Automotive
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J & E Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,182 Reviews)
93
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Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(615) 297-2943
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3801 Charlotte Avenue Nashville, TN 37209-3736
Get Directions
J & E Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,182 Reviews)
Write a Review
Recent Reviews
AH
gravatar
Abigail H.
Nashville, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/09/2025
0
Terrible, dishonest service
Had been taking my car to J&E for nearly seven years and then the management changed. Recently took my car in for an oil change and tire rotation and left it there for the day. The guy said he could get it done, but when I returned, he said he wasn't able to get to the tire rotation. No problem at all until I noticed he had charged me for services I did not approve and the tire rotation that was not completed. I was able to get the tire rotation removed from my bill, but the other services were not removed. When I asked about the services, the guy shrugged and said I should have been called for approval. I told him I'd not spoken to a tech to approval the services. He replied that they were needed anyway. I replied I could change that filter myself and he looked me over and told me it can be hard to do. Do NOT go to this shop and definitely do not go if you're a woman who doesn't want to be spoken to in a condesending way. ​
Verified Customer
Nashville, TN
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
10
Quick affordable trip prep
Efficient and honest small business. Highly recommend.
IW
Ian W.
Nashville, TN
Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2024
verified customerVerified Customer
Category: Service
Ian said they were really easy to work with and he trusts them. What Jamie offers is that they only do what is necessary, do good quality work and at a reasonable price.
Recommended
DB
gravatar
DAVID B.
Ashland City, TN
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2024
verified customerVerified Customer
10
Could not be happier!
My husband and I have been coming here for some time. We have'98 and 2000 4Runners. The air conditioning had gone out in my 2000 4Runner. We brought it to the shop and were greeted with smiles and ask what they could do for us. We told him that the air conditioning had not been working. The next day we picked up the 4Runner and it was working and still working very well and I couldn't be happier. We always bring our dogs because the guys love to see the dogs and that makes us very happy! I won't take my car anywhere else.
Verified Customer
Nashville, TN
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
verified customerVerified Customer
10
Oil change
Great people and place to have your car serviced.
TR
gravatar
TERESA R.
Ashland City, TN
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
Oil Change
As always, J&E provided great service.
GH
George H.
Nashville, TN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2024
verified customerVerified Customer
Category: Service
George said it was great, quick and good service.
Recommended
CB
Craige B.
Nashville, TN
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2024
verified customerVerified Customer
Category: Service
Spoke with Craig. He said they were easy to understand. They were quick, up-front and did a good job.
Recommended
LG
Logan G.
Annapolis, MD
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2024
verified customerVerified Customer
Category: Service
Logan said it was great, they were nice, it was easy and done quickly. He wants to thank them.
Recommended
LH
Lilli H.
Nashville, TN
Chevrolet RV Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2024
verified customerVerified Customer
Category: Service
Lilli said she drives a unique vehicle, and they were able service it that same day and get everything done. She went to get brake work done and they also found a hole in her tire and patched it, and went above and beyond. She said it's hard to find a mechanic she can trust but with them, she looks forward to continuing to work with them .
Recommended
JW
Jacob W.
Nashville, TN
Jeep Patriot
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2024
verified customerVerified Customer
Category: Service
Jacob said that they did the job, but didn't let him know when it was finished.
Recommended
EJ
ELIZABETH J.
Nashville, TN
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2024
verified customerVerified Customer
10
Support solid local businesses
These guys are here to fix your car not hassle or hustle you, and they are good at their jobs. I support local businesses as much as possible, so going here feels like a win win. I want to keep my car running as long as possible, and they are on board with that. As a woman, it’s important to have a trustworthy mechanic, too. Thanks, y’all. I’m grateful for you.
JL
Jake L.
Post Falls, ID
Land Rover Discovery
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2024
verified customerVerified Customer
Category: Service
Jake said the service was nice and the staff was pleasant to talk with. The vehicle was stalled and inoperable. He needed immediate assistance, however, the technicians were unable to solve the issue in a timely manner, resulting in him having his vehicle repair elsewhere.
Recommended
AF
Alexa F.
Nashville, TN
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2024
verified customerVerified Customer
Category: Service
Alexa stated that the people were super nice and did a good job. She said that they never try and scam her, and are always honest. They know what they are doing. They got her in quickly and fixed her issue at a reasonable price.
Recommended
TW
Taylor W.
Pegram, TN
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2024
verified customerVerified Customer
Category: Service
Taylor said they were good. They were great and did a good job.
Recommended
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