Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

319 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


TW
Trish W.
Warwick, RI
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Trish said she's been going for years to the business and she trusts their service.
This review was collected via phone interview by Customer Research Inc.

GI
Glen I.
West Warwick, RI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Glenn said the employees did everything they said they were going to do and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Cranston, RI
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jennifer said she really liked her service.
This review was collected via phone interview by Customer Research Inc.

RJ
Richard J.
Smithfield, RI
Mazda CX-5
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Richard said the business is great. He said the work on the vehicle was good.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Providence, RI
Toyota Land Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Prompt and reliable service .
The mechanics are extremely knowledgable.

TS
Thomas S.
West Warwick, RI
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Thomas said he appreciates the whole atmosphere there, the quality of service he got, and the customer service from the staff at this business.
This review was collected via phone interview by Customer Research Inc.

TM
Thimothy M.
Warwick, RI
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Thimothy's wife. She said Jessica and staff makes her feel welcome, and the staff is reliable.
This review was collected via phone interview by Customer Research Inc.

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Susan L.
Cranston, RI
BMW 325i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Susan said the staff explained everything well including when the parts were coming in and when her vehicle was ready. She said it was her first visit and she will be coming back,
This review was collected via phone interview by Customer Research Inc.
J & H A. from J & H Automotive Services Center

Susan, thank you for the opportunity to service your vehicle. We look forward to seeing you again!


HR
Holly R.
Rhode Island
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Holly said that the facility always does the job well and the staff there are very nice.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Rhode Island
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Chris said he received friendly service and he was given honest advice.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Rhode Island
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Dave said he always receives good service.
This review was collected via phone interview by Customer Research Inc.

CM
CHRISTOPHER M.
Barrington, RI
Saturn LW
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018
More exceptional service!!
Service was exceptional, as usual. Price was fair, exactly as quoted, service was timely, also exactly as quoted. This company is so very, very consistent. I will take any of my vehicles anywhere else. Bravo
J & H!!

BH
Bruce H.
Warwick, RI
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Bruce said, every time he goes to the business, he is treated great, they have good prices and they are friendly.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
West Greenwich, RI
Honda CR-V
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03/27/2018
Above and beyond
Jess, John, Will, Greg, and the entire staff at J&H are always accommodating and courteous. They are knowledgeable and fair when it comes to keeping my vehicles in shape and on the road. I've been a loyal customer of J&H for many years and have referred many friends to their shop. They always get the job done right and at a fair price.
J & H A. from J & H Automotive Services Center

Dave, You and your familys safety is always #1. We strive to always do our best to make sure that your vehicles are running in top condition so you never have to worry about your family. Thank you for your continued support and for entrusting us with your vehicle repairs and maintenance.

Jess


AA
Alfred A.
Warwick, RI
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Alfred said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CN
Carol N.
Rhode Island
Mazda Tribute
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Carol said her check engine light is on again, it was on when she brought it there, and now its on again. It ran well for a while but something else is wrong with it.
This review was collected via phone interview by Customer Research Inc.
J & H A. from J & H Automotive Services Center

Carol, sorry to hear that your check engine light is on. We will b happy to reevaluate the issue at no additional cost.

J & H A. from J & H Automotive Services Center

Spoke to Carol today following up on check engine light. It came on but went back off and has not returned on. Advised she could stop by at any time to recheck the system and look for any stored codes!


RJ
Ryan J.
Warwick, RI
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Ryan said his experience was smooth and easy.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Newtonville, MA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Dave said the staff is outstanding.
This review was collected via phone interview by Customer Research Inc.

AO
Aren O.
Wakefield, RI
Volkswagen Passat Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Aren said this business provided good service. They were straightforward with him and they got it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Warwick, RI
Mazda B3000
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
David said it was excellent service.
This review was collected via phone interview by Customer Research Inc.