Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

268 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 6 days ago

Reviews


DC
Darren C.
Sun Prairie, WI
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Darren said that the place was easy to work with.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Madison, WI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Tony said the business was really professional, they were very helpful with other issues and the prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

CG
CHUCK G.
Cottage Grove, WI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
these guys know there shit
chuck and and the boys are awesome

MC
MARCUS C.
Beloit, WI
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
attention to details
This is the 3rd truck J&L lifted for me. No problems with any of them. Had other mechanics asked who out the lift on. Asked why they said who ever did a great job looks nice.

Thanks again guys at J&L

MK
Matt K.
Madison, WI
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Matt said the owner sat down with him and discussed his options and made him feel like a friend.
This review was collected via phone interview by Customer Research Inc.

SB
Shannon B.
Middleton, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Shannon said she had a fabulous experience.
This review was collected via phone interview by Customer Research Inc.

NT
Nathan T.
Madison, WI
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Nathan said the staff is good at what they do, they are prompt and the price is good.
This review was collected via phone interview by Customer Research Inc.

AC
Ashton C.
Monticello, WI
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Ashton said that everyone at the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

JS
Jon S.
Mc Farland, WI
Jeep Wrangler JK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Jon said the staff at this business was very helpful from the moment he called. He had a ton of questions, and they walked him through everything patiently and nicely. He added it was overall a great experience.
This review was collected via phone interview by Customer Research Inc.

MD
MITCH D.
Windsor, WI
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Prompt & professional service
Knowledgeable staff & high quality work

TS
Thad S.
Madison, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Thad said the staff was helpful and got the service done on time. They started by showing him what his vehicle would look like, and everything works exactly like they said it would.
This review was collected via phone interview by Customer Research Inc.

WC
Wallace C.
Sun Prairie, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Wallace said the service was good.
This review was collected via phone interview by Customer Research Inc.

PR
PETE R.
Deerfield, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
good timely work, close by.
I have had 3 vehicles that I have put lift kits in and had J&L do the alignments on and all have them drove and handled great with no unexplained tire ware.

TS
TOM S.
Madison, WI
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
excellant service
They have always taken care of me in a timely matter. Due to a health condition it is sometimes hard for me to set up appointments. J&L has worked with me to get my work done so I can make my appointments. Much appreciated!

DS
David S.
Wisconsin
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
David said this business was awesome and did an excellent job. They were good and he would go back to them.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Wisconsin
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Joe said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

KB
KEITH B.
Cambridge, WI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Excellent!
Chuck always does a good job! Found issue with rebuilt transmission and corrected. Does a great job with all types of service and repair!
I am a former mechanic (many years ago!) with 2 year degree in heavy equipment mechanics.

WP
William P.
Madison, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Always the bearer of good and better news.
Went in to have a power steering issue fixed and not only did they get me up and running fast, but for WAY LESS than I expected. Thanks for the great work as always guys!

CC
Chad C.
Wisconsin
Jeep Wrangler
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/18/2019 Category: Service
Chad said the customer service is horrible. The technicians did not repair the problem as they said that they would. They did not do what they said they would.
This review was collected via phone interview by Customer Research Inc.

EK
Ellie K.
Mount Horeb, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Ellie said the work was good and the customer service was great. She stated that the waiting area and the restroom looked like they were not cleaned for months.
This review was collected via phone interview by Customer Research Inc.