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J and M Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(87 Reviews)
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Score Details

5 stars
86%
4 stars
10%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

J And M Auto Center is conveniently located in Norcross, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. J And M Auto Center is conveniently located in Norcross, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(770) 246-1004
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
2807 Simpson Cir Norcross, GA 30071
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J and M Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(87 Reviews)
Write a Review
Recent Reviews
SM
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Scott M.
White, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/20/2020
Not happy with customer service
I took my a truck in for a pre-purchase inspection and paid $93 on January 24th of 2020. They diagnosed a few things but nothing super major. I was told that the brakes were good. I later purchased the truck and brought it to my hometown shop where I live which is 60 miles away. Upon further inspection the brakes on the front and back needed to be replaced due to the pads on the front even though they were a little thicker were cutting into my rotors and the drums and shoes on the back were worn completely out. I called J&M and spoke to Jose who told me to send some pictures of the brakes as proof and that they would refund my money. how many golf courses can you play I later called them after they received the pictures and was told they could not give me a refund unless I came down there and let them inspect the brakes themselves. I told them that that was 60 miles away and that I'd already had them fixed because they needed to be done. Jose told me that the pictures in the front the past were too thick even after I had told them it was cut into my rotors regardless of the thickness and even admitted that the rear drum and shoes were bad. I said that maybe they could at least refund half of it for the fact that my rear drums were bad and they didn't even tell me. He told me he could not because his manager said no. I'm not sure but whatever happened to the customer being right. In this case they basically did not believe me and would not refund any of my money. I do not recommend this place to anyone.
Not Recommended
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