Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

208 Reviews

100% Would Recommend
Latest Review over 2 years ago

Reviews


LK
Laura K.
Gardner, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
Always do a good job.
With all the traveling I do, I get oil changes every month. Marvin gets my car in and out quickly and everyone is always so polite.

JB
Jo B.
Mazon, IL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2016 Category: Service
Jo said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Jeff and Amy L., owner from J & R Service Center responded on 03/21/2016

Jo,
Thank you for the great review! We appreciate your business.

Jeff & Amy Lee


AC
Ashley C.
Gardner, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016 Category: Service
Ashley said the personnel of the business was very friendly and they provided good service.
This review was collected via phone interview by Customer Research Inc.
Jeff and Amy L., owner from J & R Service Center responded on 03/21/2016

Ashley,
Thank you for the great review. We appreciate you!

Jeff & Amy Lee


VN
Virginia N.
Gardner, IL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2016 Category: Service
Spoke with Kalvin. He said the employees at this business had a high quality of workmanship and got him in and out in a timely manner. Their prices were a bit high for him.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Gardner, IL
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2016 Category: Service
Bob said they do a good job.
This review was collected via phone interview by Customer Research Inc.
Jeff and Amy L., owner from J & R Service Center responded on 03/21/2016

Bob,
Thank you for the great review! We appreciate good customers and you are definitely one of those. :) Thank you for being a customer.

Jeff & Amy Lee


JE
John E.
Gardner, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
John said he is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

LK
Laura K.
Coal City, IL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2016 Category: Service
Laura said the person who came out hooked up her vehicle just the way she wanted it. It's like he has been doing it for years.
This review was collected via phone interview by Customer Research Inc.

CC
Christian C.
Illinois
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Christian said the business was easy to deal with and they had nice people.
This review was collected via phone interview by Customer Research Inc.

BB
Barb B.
Reddick, IL
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2016 Category: Service
Barb said the business provided good service and their location is convenient.
This review was collected via phone interview by Customer Research Inc.
Jeff and Amy L., owner from J & R Service Center responded on 02/12/2016

Hi Barb,

Thanks for trusting your Intrepid to our care!

Best,

The J&R Team


RC
Rich C.
Gardner, IL
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2016 Category: Service
Rich said the part-time owner of this business, Amy, and the employee, Christy, both were really helpful with everything.
This review was collected via phone interview by Customer Research Inc.
Jeff and Amy L., owner from J & R Service Center responded on 02/12/2016

Hi Rich,

Thanks for taking the time to praise our service team. We are happy to be of assistance.

Best,

The J&R Team


SF
Steve F.
Gardner, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Service
Steve said the business worked with him and went above and beyond.
This review was collected via phone interview by Customer Research Inc.

JR
Joel R.
Wheaton, IL
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016 Category: Service
Joel said this business provided exceptional service. They got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

DO
Doug O.
Gardner, IL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Doug said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

ZS
Zach S.
Gardner, IL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Zach said this business has a good reputation.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Gardner, IL
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2016 Category: Service
Bob said this business stands behind their work. They always do a good job.
This review was collected via phone interview by Customer Research Inc.

TV
Tom V.
Illinois
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2016 Category: Service
Tom said this business is excellent. They are professional, courteous and did good work.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Braidwood, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Doug said he was happy with the experience.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Gardner, IL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
John said everything was good with the service this business provided for his vehicle.
This review was collected via phone interview by Customer Research Inc.

DJ
DAN J.
Gardner, IL
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016
Professional and Prideful
The people who make up J & R Service Center are always professional and prideful when dealing with me....I have the utmost confidence in being treated with outstanding service on all levels when I bring my vehicles to J & R!

GW
Gary W.
Braidwood, IL
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Gary said this business did an excellent job.
This review was collected via phone interview by Customer Research Inc.