Jack Carroll's Skagit Hyundai

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360-757-7057
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Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1225 Reviews

5 star
74%
4 star
13%
3 star
5%
2 star
3%
1 star
3%

ReScore Reviews™ (38)

ReScore
Overall Rating 4.1052624/5Overall Rating 4.1052624/5Overall Rating 4.1052624/5Overall Rating 4.1052624/5rating 4.1052624
Original
Overall Rating 2.1315768/5Overall Rating 2.1315768/5rating 2.1315768rating 2.1315768rating 2.1315768
92% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews

Verified Customer
Deming, WA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Getting Better
The service is getting better the service guy that helped me was great friendly helpful and informative
Recommended
TV
Torres V.
Oak Harbor, WA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Always professional
Always professional, but need to expand the waiting area
Recommended
Verified Customer
Anacortes, WA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Great as usual
Very attentive
Recommended
NT
Nolan T.
Monroe, WA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Always great service
Always great service! Friendly staff. The only negative is the car wash service you offer, I went right after my service and though my car was fairly clean prior to going, when I came out of the car wash to finish drying, both sides of my white car was covered with spots of fresh grease
Recommended
UW
Underwood W.
Sedro Woolley, WA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
The staff are very friendly and very helpful on the shop does good work
From the people in the office to the salesman's mechanics lot workers make it a pleasant place to do business I will definitely return
Recommended
WP
Washburn P.
Stanwood, WA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2018 Category: Service
Service
Did a good job changing oil.
Recommended
Verified Customer
Anacortes, WA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
On time and work completed
Friendly and professional.
Took me on my appt time.
Work completed ahead of estimated wait.
Recommended
HA
Heldt A.
Mount Vernon, WA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
THE EMPLOYEES AND SERVICE
great employees. great dealership
Recommended
Verified Customer
Arlington, WA
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Checkup
My car looked great when they were done.
Recommended
ND
Neal D.
Stanwood, WA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
37500 mile service
Scheduled service was completed promptly and the staff was courteous and professional.
Recommended
GL
Gulliford L.
Concrete, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
OIL CHANGE
GREAT!
Recommended
Verified Customer
North Lakewood, WA
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
None
None
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

I want to thank you for taking the time to give us a good review. We strive to give you the best experience we can.

Best Regards
Jeff Duncan
GXM Genesis
Service and Parts Director
360.757.7057

Verified Customer
Ferndale, WA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
These People Are Awesome!
They really cared about me. They kept me informed of the vehicle every step of the way. In fact, I got my vehicle back earlier than promised. Thanks again!
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Verified Customer
Arlington, WA
2011 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2018 Category: Service
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JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/10/2018

I would like to know more about your experience.

Cordially,

Jeff Duncan
Jack Carrolls Skagit Hyundai
Service Manager
(GXM) Genesis
Hyundai
360.757.7057

TG
Thompson G.
Mount Vernon, WA
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
OIL CHANGE SAFETY CHECK AND WINDSHIELD broken
got in and out on time was able to confirm getting a new windshield
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

PG
Poitras G.
Blaine, WA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
100000 mile sevice
Hayen provided outstaning customer sevice. Attentive, listened and addressed every concern. Service was prompt and exceeded expectations. This is a model to be emulated.
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

GD
Gomez Babayan D.
Bellingham, WA
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great service,appoitment for te next day.
Nice people.very clean Watling area.
I was able to fix my vehicle issues.
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

HC
Hiteshew C.
Oak Harbor, WA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great customer service, very fair pricing
Great customer service and price was good.
Offered shuttle service and work was done relatively fast.
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

EM
Eaton M.
Mount Vernon, WA
2016 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Service
Service always trying to sell tires when they are not needed. Also, they used to vacuum out at least the drivers side floor but do not do this anymore. Why?
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

I want to thank you for taking the time to give us a good review. We strive to give you the best experience we can.

Best Regards
Jeff Duncan
GXM Genesis
Service and Parts Director
360.757.7057

FW
File W.
Camano Island, WA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
service
Great as always.
Recommended
JEFFREY A D. from Jack Carroll's Skagit Hyundai responded on 08/15/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com