Jack Carroll's Skagit Hyundai


Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

864 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.1666663/5Overall Rating 4.1666663/5Overall Rating 4.1666663/5Overall Rating 4.1666663/5rating 4.1666663
Original
Overall Rating 2.0333377/5Overall Rating 2.0333377/5rating 2.0333377rating 2.0333377rating 2.0333377
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 11/23/2017
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"Overall good service experience"
I was particularly pleased with the professional and courteous treatment provided by your service advisor Steve Hickey.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 11:40 AM
Patricia C. on 11/22/2017
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"30,000 mile check"
friendly and competent personal attention.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 01:30 PM
THOMAS N. on 11/21/2017
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"2015 Elantra service"
Excellent customer service. Listened to what I wanted done. Did not try to sell me a service I did not need.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:36 PM
Cheryl C. on 11/21/2017
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"Friendly employees and keeping you updated with your vehicle during the process."
Overall Outstanding performance
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:07 AM
Persson D. on 11/17/2017
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"Great service, but long appt. date waits."
Only complaint is not enough service techs to allow shorter wait dates for appts. Otherwise service is excellent. Ps, first name Dennis, last Persson.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:27 PM
Micheal J. on 11/16/2017
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"Another great visit"
Thanks to Steve . Very attention to detail orientated. Great customer liason, breaks down the whole service . Very happy customer . And a big thanks to Edwardo , great concierge service rep.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:38 PM
Verified Customer on 11/16/2017
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"Good service"
The car shuttle took longer then it should. I miss the option of vacuum carpets & clean inside windows !
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:07 PM
Julian D. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
My appointment wasn’t until 10am and I was able to be seen earlier
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:04 PM
Robles J. on 11/15/2017
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"Sales and Service"
Always satisfied with the friendly service. The guys were able to get me in 30 mins early than expected appointment and called to let me know when the car was ready. Thank you.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:27 PM
Verified Customer on 11/15/2017
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"Kindly and respectfully treated. "
Service completed in a timely fashion. So appreciative of the chauffeur service.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:09 PM
Jefferson B. on 11/15/2017
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"Christie Revey and bonnie jean jefferson greene"
Family friendly courtious and excellent service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:50 PM
MICHAEL E. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Department was excellent. Especially Steve."
Service was great , Especially Steve. Very friendly and got things taken care of.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/15/2017 09:40 AM
Verified Customer on 11/14/2017
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"Steve Hickey at Skagit Hyundai has GREAT customer service"
Steve was clear in his communication. He checked in with me every so often and offered me multiple times to have access to a shuttle or personal rental to take. He had me in and out within an hour and 15. He was nice, friendly, and made my experience at Skagit Hyundai much better than in the past.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:40 PM
Michael C. on 11/14/2017
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"Oil change"
Oil change was done sooner than promised, great way to start the day.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:31 PM
Verified Customer on 11/14/2017
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"Quick and great service"
We had a headlight out. They got us set up with an appointment quickly and in and out of our appointment promptly.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 02:05 PM
Danny R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very nice employees"
very good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:58 PM
Allison R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Thanks again
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:54 PM
Donald W. on 11/14/2017
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"Comfortable waiting area with refreshments"
The Service Advisor, Steve Hickey, was very professional and attentive to our concerns. I appreciated being updated on the status of the service visit and length of time remaining. Facility was organized and clean.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 10:45 AM
Verified Customer on 11/13/2017
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"Service advisor"
Steve is working very hard to improve the department. Hope he will be there for a while. It's been a revolving door since Nate left.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 06:12 PM
Ann R. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service..."
They go the extra mile when it comes to service. I had to have a transmission harness replaced and they needed to have my car for the day and asked that I drop it off. I live in a neighboring town & unable to find someone to follow me over to drop it off. The service dept. drove me home and picked me up when the car was ready. Now that's service!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:17 AM
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