Jack Carroll's Skagit Hyundai


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1074 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.114284/5Overall Rating 4.114284/5Overall Rating 4.114284/5Overall Rating 4.114284/5rating 4.114284
Original
Overall Rating 2.0857171/5Overall Rating 2.0857171/5rating 2.0857171rating 2.0857171rating 2.0857171
92% Would Recommend
100% Business Response
Latest Review about 11 hours ago
File W. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"?"
Super job. Fast friendly service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 04:54 PM
Snodgrass J. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"! "
A+!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:08 PM
Phillips M. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent All Around"
The personal concern and friendliness of all the people, especially Haden.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 02:51 PM
Emmons C. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service "
great service .. I really liked it when they washed our cars
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 06:08 PM
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They just have always been so nice and taken good care of our car!!"
Great place to buy and have car serviced.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:03 PM
Treat B. on 04/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good "
I would recommend this place however it took forever for my oil change
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 11:53 AM
Saul W. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
In and out fast nice people
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 11:48 AM
Fernando D. on 04/13/2018
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"5 stars"
Dealership is great, however, these questionairres following every visit get tedious.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 12:26 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/13/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Muscutt M. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient and quick!"
I was told when I arrived the work on my car would be an hour 45 minutes and was so thankful that it wasn't as long as they said, they got my car done sooner than expected! The service people are all very kind and very thoughtful in telling you what will be done on your car and how soon! I will continue to take my car there for service!

Greta Muscutt
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/12/2018 08:04 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/13/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Brenda B. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Santa Fe"
All the men and women are friendly, but still gets the job done in a professional way.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 08:58 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/13/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Ebbay I. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accessible "
One stop shop, you get it all what's your car need,.. good shop.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/10/2018 03:19 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/13/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Anderson D. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Jack Carroll’s service Dept is great! Very personable and friendly. Very helpful.
Thank you!
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 01:42 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/13/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Jones D. ReScore Review on 04/10/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Response to Servicing"
Very happy that we received such a quick response to our review and took care of matters. We have always been treated well at Jack Carroll's Hyundai in Skagit County.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/09/2018 06:57 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change and noise check"
An oil change was performed on our car though still feel that the transmission has a sound that was not there when we purchased the car. It was discovered that a realignment was needed which we are glad to get done to prevent more wear and tear on the tires. Just discovered that we are still getting the message that servicing is necessary so we will need to either figure out how to turn that off or return to have the service department do it for us.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/09/2018 06:57 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/10/2018

I called and left a voicemail. I look forward to hearing back from you so I may assist you with that message that keeps displaying about service.

Cordially,

Jeff Duncan
Service Manager
(GXM) Genesis
Hyundai
360.757.7057

Rafferty S. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"visit on 3 april 2018"
as always excellent service. Prompt and on time. Actually ahead of predicted length. Place was clean and staff was awesome.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/05/2018 11:27 AM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/09/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Verified Customer on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5000 mile check up"
Service was fast and oil change was free as a favor from the sales manager.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/04/2018 11:11 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/09/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Verified Customer on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/04/2018 08:47 AM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/09/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Huber S. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sue"
great service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/04/2018 06:43 AM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/09/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Hinojosa A. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service "
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/03/2018 02:39 PM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/09/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Scott R. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gghjjj"
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Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/03/2018 12:06 AM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/09/2018

Thank you so much for the 5 star review. I would like you to know these are the kind of reviews every business depends on these days to stay in business. For you to take the time out your day just to show us the appreciation you have given us means the world to us and creates a long lasting relationship that will not go unnoticed.

Best Regards

Jeff Duncan
Service and Parts Director
GXM Genesis
Hyundai
360-757-7057
jduncan@skagithyundai.com

Brown M. on 04/02/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Acceptable Service"
My service review is guarded because of a previous service experience. We felt the service was ok and will review on overall service after our next 3 service visits.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 04/02/2018 09:03 AM
JEFFREY A D. at Jack Carroll's Skagit Hyundai responded on 04/02/2018

I want to thank you for letting us service your vehicle. It is our pleasure to have the opportunity to rectify a relationship with you.

Cordially,

Jeff Duncan
Service Manager
(GXM) Genesis
Hyundai
360.757.7057

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