Jack Giambalvo Hyundai


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1745 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5rating 4.1111078
Original
Overall Rating 2.55556/5Overall Rating 2.55556/5rating 2.55556rating 2.55556rating 2.55556
97% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Lisa S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealer for Anyone."
Courteous personnel deliver the work in a timely manner and to the customer's expectation.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 07:04 PM
Michael S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring employees!"
I LOVE THIS PLACE!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/21/2017 01:40 PM
BARRY S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Had an oil change that the dealership paid for. I received two complimentary oil changes with the purchase of the car.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 01:14 PM
Christina P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service"
service was great
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 11:07 AM
Misty G. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friends"
They treat me like a friend not a customer
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:02 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/20/2017

Misty,

Thanks for being our friend for so many years! 


Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Arnold F. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"D"
H
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 02:27 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/20/2017

Arnold,

We thank you so very much for the great feedback. 

Much appreciated,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 10/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Place is great..."
Great sales People and customer service unless you ask for a hat they'll tell you yes until your done then you get, I can't let you have that even though you just bought a $23,000 vehicle. It the little things that make or break a good thing and il most likely never buy a vehicle thier again over this.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:57 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/20/2017

Thanks so very much for the praise and time to share the review. 

Regards,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Flavio P. on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good place "
Good service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:41 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/19/2017

Flavio,

Its great to hear the team did a good job on your visit. It is our goal to always deliver a 5 star experience. If there is anything in particular we can improve upon please let us know. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
VINCENT V. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service department"
I have a friend and neighbor that has been doing my car servicing, but since I got my Hyundai at Jack Giambalvo I've had the servicing done there and I have no intention of going back to my neighbor. Actually, I said it before, but going to Jack Giambalvo Hyundai is like going to a neighbor and friend. I'm treated like a respected friend. I know I won't be ripped off. And I know the workmanship will be superior. I have no intention of going any where else. Thank you.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:26 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/19/2017

Vincent,

We thank you for those kind words. The staff looks at everyone as a friend not just a customer. We are so thankful for our many customers like you. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Carrie B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy"
Love this dealership
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:49 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/19/2017

Carrie, 

We thank you so very much for the amazing feedback. 


Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Kenneth P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, great people "
Great service, great people
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:25 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/19/2017

Kenneth, 

We are so very thankful for the amazing feedback. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Doris E. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"headlight"
When you call they try their best to get you in as soon as they can.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:17 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/19/2017

Doris,

Many thanks for the amazing feedback and your support. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Gordon G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Years of consistent service "
After 20 + years working with Giambolvo there has been one common service description “consistent”! I have always had fast reliable service regardless of the type of visit. Ryan is always on point and recognizes me and treats me like one of the guys, never pushy or condisending. Ryan explains everything to me and to the other guests in simple terms and is very respectful.
Keep doing what your doing and thank you for the trustworthy advice and service over all these years!

Thanks,
Gordon

Ps. Please bring back the Genesis!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:29 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/19/2017

Gordon,

Thanks so much for the detailed review! Its been a pleasure having you as customer since the Pontiac days. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Anthony A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent excellent
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:20 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Anthony,

We appreciate your time to leave such a great review!! 

Thank you! 
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrogiambalvolvo.com
Kelly R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick appointments "
I always forget to call when I'm getting close for my oil change. When I call they get me an appointment quickly.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:18 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Kelly,

Thanks so very much for sharing the amazing feedback. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very kind and friendly staff. :-) "
I like how they are upfront with you if something is wrong and very understanding if you can't fix the issue that day.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:04 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Many thanks for the perfect rating! 

Thanks,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
John S. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Every one is great and very helpful. "
well done
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:45 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

John,

We appreciate your time to leave the feedback. It is our goal to always provide a 5 star experience, if there is anything in particular we can do to improve please let us know. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Walter C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People - Great Service"
The folks at Giambalvo Hyundai Service are great.
I bought my Sonata (used) from someone else but I take it here for service.
Warranty work, routine service, body shop - you guys are great!
Thanks so much.
I am very pleased.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 08:22 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Walter,

Thanks so much for the wonderful feedback and support. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Edward G. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Very friendly
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 08:27 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/16/2017

Mr. Gates,

Thanks for taking the time to share the awesome review! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
GORDON L. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Collision shop"
My car was finished a week ahead of schedule and it was the most painless experience I have ever had with a dealership/repair shop.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 04:42 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/16/2017

Gordon, 

Thanks so very much for the wonderful feedback! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Displaying Review 1 - 20 of 1745 in total