Japanese Auto Care Specialist

Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

84 Reviews

100% Would Recommend
100% Business Response
Latest Review over 1 year ago

Reviews


JW
JOYCE W.
Rialto, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2016
Fast efficient trustworthy
The header says it all
Ray Z. from Japanese Auto Care Specialist responded on 12/07/2016

Thanks Joyce.

Japanese Auto Care Specialist

JJ
Jeff J.
Mt Baldy, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016 Category: Service
Jeff said he has been going to this business for 20 years. He is satisfied with the work they provide.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 11/28/2016

Thank you Jeff.

Japanese Auto Care Specialist

BD
BEVERLY D.
Claremont, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
Minor service
Ray is fast, super high quality and he identifies a need before it becomes a problem
Ray Z. from Japanese Auto Care Specialist responded on 11/22/2016

Thanks Beverly.

Japanese Auto Care Specialist

BK
BONNIE K.
Claremont, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016
Ray is highly skilled & very trustworthy.
A wonderful auto care specialist!
Ray Z. from Japanese Auto Care Specialist responded on 11/03/2016

Thanks Bonnie.

Japanese Auto Care Specialist

JC
John C.
Upland, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016 Category: Service
John said this business was very good and they finished in the amount of time they said they would.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 10/19/2016

Thank You John.

Japanese Auto Care Specialist

JW
JOYCE W.
Rialto, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016
One of the best
Japanese Auto is the best in care for our cars. Ray is always attentive, honest and thorough
Ray Z. from Japanese Auto Care Specialist responded on 09/28/2016

Thank you Joyce.

Japanese Auto Care Specialist

SI
Steve I.
Upland, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Spoke with Sharon. She said this business always provides her with good service.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 09/19/2016

Thank you Sharon.

Japanese Auto Care Specialist

CT
Carolyn T.
Upland, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2016 Category: Service
Carolyn said this business does a great job, and because of this she already has recommended others to them.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 09/13/2016

Thanks Carolyn.

Japanese Auto Care Specialist

SK
Sharon K.
Murrieta, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Sharon said she absolutely loves what the business did for her. She said she felt hopeless at one point but they made all the difference.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 08/30/2016

Thanks Sharon for trusting me with your car and taking the time for the review.

Japanese Auto Care Specialist

AC
Amy C.
Upland, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Amy said she did not have any problems with the service at the business. She was satisfied with the work done on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 08/15/2016

Thanks Amy for taking the time for the review.

Japanese Auto Care Specialist

PF
PAUL F.
Chino, CA
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016
Work area is well organized and clean.
Quality work at a fair price.
Ray Z. from Japanese Auto Care Specialist responded on 08/08/2016

Thank's Paul.

Japanese Auto Care Specialist

RF
Richard F.
Claremont, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016 Category: Service
Spoke with Amy. She said this business is fair, prompt, she trusts their judgment and they have great service.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 08/08/2016

Thanks for the review Richard & Amy.

Japanese Auto Care Specialist

SB
Sharon B.
Pomona, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2016 Category: Service
Sharon said she has been going to this business for 20 years and when she gets her vehicle back from them, she always feels like they have done all the things that they needed to do. She stated that she also likes that they always keep track of everything that is done to her vehicle. They are very nice people. They did a very good job. She always recommends others to them.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 07/25/2016

Thank's Sharon.

Japanese Auto Care Specialist

LA
Lydia A.
Claremont, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
Spoke with Jeffrey. He said he has been visiting this business for 20 years. This facility is great and they do quality work. He trusts them.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 07/08/2016

Thank you Jeff & Lydia

Japanese Auto Care Specialist

BD
BEVERLY D.
Claremont, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016
Minor maintenance service
Great service, amazing quality and expertise...plus wonderful people!
Ray Z. from Japanese Auto Care Specialist responded on 07/05/2016

Thank's Beverly.

Japanese Auto Care Specialist

MC
Mike C.
La Verne, CA
Lexus LS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Mike said Ray did a good job and he has a lot of faith in this business. Ray is an outstanding business man.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 07/01/2016

Thank's Mike for the review.

Japanese Auto Care Specialist

JP
Julie P.
Rancho Cucamonga, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
Julie said the business took her home. It was perfect. Her vehicle is working fine. Everybody at the facility was nice and she said she was happy with the service she received.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 06/13/2016

Thanks Julie for taking the time for the review.

Japanese Auto Care Specialist

MH
Mike H.
Ontario, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016 Category: Service
Mike said this business is very knowledgeable and keeps their customers informed.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 05/23/2016

Thank You Mike.

Japanese Auto Care Specialist

EC
Ellen C.
Rancho Cucamonga, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2016 Category: Service
Ellen said she has no complaints about their work. They have done an absolute excellent job and she feels they are trustworthy.
This review was collected via phone interview by Customer Research Inc.
Ray Z. from Japanese Auto Care Specialist responded on 05/19/2016

Thanks Ellen.

Japanese Auto Care Specialist

MS
Michele S.
Claremont, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2016
Great Service and Workmanship
My Lexis needed a 65,000 mile service. Ray was great at diagnosing what needed to be serviced. He also explained the best way to proceed and to change parts. I really appreciated his clear explanation of the mechanics involved, and his flexibility in scheduling my visit.
Ray Z. from Japanese Auto Care Specialist responded on 05/17/2016

Thank You Michele.

Japanese Auto Care Specialist

Displaying Review 1 - 20 of 84 in total