Japanese Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

369 Reviews

98% Would Recommend
Latest Review 4 days ago
Andrew W. on 04/17/2018
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Andrew said the business got the problem solved quickly and efficiently. He said the cost was not as expensive as others.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Kaleb B. on 04/17/2018
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Kaleb said the service was great.
Vehicle: Kia Sportage
Category: Service
Service Date: 04/12/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
TOM H. on 04/12/2018
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"Experienced, Efficient Help"
As always John and team made my visit to JAR fast and efficient. Hard to find experienced service people who respect your time and wallet. They always deliver and it's why I've been a customer for more than 5 years now.
Vehicle: Acura MDX
Service Date: 04/11/2018
Review Created: 04/12/2018 07:34 AM
JIM G. on 04/05/2018
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"Fast, friendly, honest, competent service"
These guys are great. Met there quote. Got the job done on time. Car works great.
Vehicle: Nissan LEAF
Service Date: 04/05/2018
Review Created: 04/05/2018 08:01 PM
Ian D. on 04/04/2018
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Ian said that the business is very thorough.
Vehicle: Toyota Tundra
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Kenny S. on 03/30/2018
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Kenny said he would recommend the business for service.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 03/27/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
CAROLINE H. on 03/28/2018
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"From new client"
On my first visit: they listened carefully to the problems I was having with my Civic, listed inspections and actions that should be performed, gave me an estimate of cost, and told me approximate time the work would take to complete. The cost and time estimates were accurate. I am sure they will be my service station from now on.
Vehicle: Honda Civic
Service Date: 03/21/2018
Review Created: 03/28/2018 03:50 PM
Jesus G. on 03/22/2018
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Jesus said he would recommend this business for service.
Vehicle: BMW X5
Category: Service
Service Date: 02/08/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Jenna O. on 03/21/2018
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Jenna said the staff was friendly and they had fair prices.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 03/16/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Justin M. on 03/21/2018
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Justin said John was very helpful. He was clear and responded in a timely manner when answering questions about the service, he listens to customer needs and priorities, and he was very knowledgeable.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 03/16/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Joseph F. on 03/17/2018
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Joseph said the service was good. The staff all did what they said they would do.
Vehicle: Lexus ES 350
Category: Service
Service Date: 03/12/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Emily H. on 03/12/2018
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Spoke with Jim. He said the service was excellent. The employees were friendly and helpful.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/07/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
AMANDA P. on 03/10/2018
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"Fair and friendly"
Being newer to Portland we didn’t have an auto mechanic to work on my car. My car needed a lot of maintenance they were; efficient , fair priced, extremely friendly and worked around my availability.
I would highly recommend Japanese auto repair
Vehicle: Mitsubishi Outlander
Service Date: 02/21/2018
Review Created: 03/10/2018 09:58 AM
Taylor H. on 03/08/2018
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Taylor said she would recommend the business for service.
Vehicle: Mazda Tribute
Category: Service
Service Date: 03/05/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Dan P. on 03/05/2018
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Dan said the staff made the service process easy and quick.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/02/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
BOB R. on 02/28/2018
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"Great Service!"
These guys are always great, on schedule and on budget.
Vehicle: Lexus GX 470
Service Date: 02/26/2018
Review Created: 02/28/2018 04:22 PM
TERRI P. on 02/24/2018
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"Awesome service! "
John is so accommodating! Last minute appointment he willingly to stayed so I could get the necessary service done to my car! John is definitely a man who can be trusted!
Vehicle: Acura MDX
Service Date: 02/24/2018
Review Created: 02/24/2018 10:02 PM
KARL A. on 02/24/2018
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"2010 Infiniti G37X Wheel Bearing Replacement "
Took it in for front wheel bearing replacement and in the process of checking John also found that my rear brakes were shot. I went ahead and had them done as well. Service was performed top notch and upon retrieving my vehicle after the repairs, John offered to show me the replaced parts without even having to ask. This, to me, shows honesty and a great work ethic. Thanks for a job well done!! I will definitely be back if i need any further work done on my car.
Vehicle: INFINITI G37 Coupe
Service Date: 02/23/2018
Review Created: 02/24/2018 03:36 PM
Emre T. on 02/24/2018
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Emre said the service was perfect. The employees were nice and quick.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/21/2018
Review Created: 02/24/2018
This review was collected via phone interview by Customer Research Inc.
Ian H. on 02/21/2018
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Ian said he would recommend this business for service.
Vehicle: Lexus RX 350
Category: Service
Service Date: 02/16/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 369 in total