Japanese Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

347 Reviews

98% Would Recommend
Latest Review about 16 hours ago
James W. on 02/19/2018
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James said the staff was quick and did a good job.
Vehicle: Toyota Yaris
Category: Service
Service Date: 02/12/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Julian M. on 02/13/2018
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Julian said the employees do an awesome job.
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 02/08/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Anh L. on 02/12/2018
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Ahn said this business did a good job and he has nothing to complain about.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/30/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
James F. on 02/09/2018
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James said the business is honest. They do great work and he considers them the best in Portland.
Vehicle: Mazda CX-7
Category: Service
Service Date: 01/31/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Miles S. on 02/09/2018
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Miles said the service was timely and the staff was friendly.
Vehicle: Honda Civic
Category: Service
Service Date: 02/01/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Paul S. on 01/29/2018
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Paul said the employees were helpful, confident and reliable.
Vehicle: Honda Civic
Category: Service
Service Date: 01/24/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
Teriyaki J. on 01/26/2018
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Teriyaki said this business has good pricing. The staff are courteous, and they provide great customer service.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/18/2017
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
JOHANNA C. on 01/25/2018
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"Headlamp"
My right headlamp was shot. I called John in the morning, he ordered the replacement, I drove into their service bay in the afternoon, and five minutes later, had a new one. How easy is that? They have always taken good care of my 2004 RAV4.
Vehicle: Toyota RAV4
Service Date: 01/24/2018
Review Created: 01/25/2018 11:49 PM
PAUL M. on 01/24/2018
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"Friendly and Honest"
The shop does the job expected, and does it well.
Vehicle: Toyota 4Runner
Service Date: 01/22/2018
Review Created: 01/24/2018 08:06 AM
Hanna N. on 01/24/2018
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Hanna said she's a long time customer and she this business is the best.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
BROOKE W. on 01/19/2018
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"As always a great experience"
I went in for a routine oil change, but also to check on an issue with my 2004 Prius. John and the crew were easy to work with and communicated real well with me, and most importantly did a great job on my car. - Brooke
Vehicle: Toyota Prius
Service Date: 01/15/2018
Review Created: 01/19/2018 06:45 AM
Kyle W. on 01/18/2018
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Kyle said he felt that one of the mechanics who worked on his vehicle knew what they were doing. The business was professional and his problems were solved quickly.
Vehicle: Honda Accord
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Kyle W. on 01/18/2018
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Kyle said he felt that one of the mechanics who worked on his vehicle knew what they were doing. The business was professional and his problems were solved quickly.
Vehicle: Honda Accord
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
CARL P. on 01/17/2018
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"Car was fixed"
The mechanics at Japanese Auto Repair verified the issue with a quick diagnosis. They did not recommend any unnecessary repairs. They were knowledgeable, friendly, and helpful. Would definitely recommend to others.
Vehicle: Acura 3.0CL
Service Date: 01/16/2018
Review Created: 01/17/2018 09:05 PM
James W. on 01/17/2018
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James said the service is top of the line. He would have liked there to be a little more of an explanation of the work that needed to be done and of the time frame it would be done in.
Vehicle: Honda Accord
Category: Service
Service Date: 01/12/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Jaime B. on 01/06/2018
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Jaime said the staff were great, and had her service finished in a timely manner.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/02/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
CELINA M. on 01/05/2018
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"Great Service as always!"
Always get prompt and great service. Reliable work . John and his employees always go out of their way to make sure that the car is well maintained and safe. Very much appreciate them!
Vehicle: Subaru Forester
Service Date: 01/04/2018
Review Created: 01/05/2018 08:32 PM
HOKE H. on 01/03/2018
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"Great Speedy Friendly Service!"
Friendly (John is great), quick to respond, service done thoroughly and fast. Got in and out the same day. And mostly, I feel I can trust JAR to do the right thing for the right price.
Vehicle: Honda CR-V
Service Date: 01/02/2018
Review Created: 01/03/2018 09:16 PM
Michael P. on 12/29/2017
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Michael said he was happy with the service. He had some trouble finding the entrance, and the parking lot was hard to access. Overall it was good service.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/22/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Mike W. on 12/23/2017
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Mike said John is very helpful and has good mechanic skills. He is the best auto mechanic he has ever been too.
Vehicle: Lexus RX 300
Category: Service
Service Date: 12/22/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 347 in total