Japanese Auto Repair


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

313 Reviews

99% Would Recommend
Latest Review 7 days ago
MATT H. on 11/16/2017
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"Honest and straightforward service"
First time here, really impressed with the experience!
Vehicle: Toyota Sequoia
Service Date: 11/16/2017
Review Created: 11/16/2017 08:18 PM
Paula H. on 11/16/2017
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Paula said this business was trustworthy, friendly, informative and fair. Her overall experience with them was good and she thanked them for their great work.
Vehicle: Toyota Pickup
Category: Service
Service Date: 11/08/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Annette S. on 11/15/2017
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Annette said John always listens to her and he does a thorough job. She really appreciates all of his help, which is really nice in this day and age.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Patrick W. on 11/13/2017
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Patrick said the staff did everything correctly for the right price and they didn't send him off and say the vehicle was running well when it wasn't. They got it to run well before he drove home, which was great.
Vehicle: Honda Civic
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
KATHERINE M. on 11/11/2017
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"Highly professional and polite"
efficient
Vehicle: Suzuki Esteem
Service Date: 11/09/2017
Review Created: 11/11/2017 08:21 PM
TERRI P. on 11/03/2017
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"AWESOME SERVICE"
A friend recommended Japanese Auto Repair and she told me that John was great to work with - Wrong! HE IS AWESOME!!! He was so helpful and did everything to accommodate my schedule. Not only that he took steps in the repair so that I didn't pay for anything that wasn't needed. I will go no other place to take care of car and with John's help I will make it to 400K miles!!
Vehicle: Acura MDX
Service Date: 10/23/2017
Review Created: 11/03/2017 09:16 PM
TROY I. on 10/31/2017
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"Great service"
Great service great prices John the owner is very personable and does great work
Vehicle: Toyota 4Runner
Service Date: 10/31/2017
Review Created: 10/31/2017 09:11 PM
Li Z. on 10/31/2017
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Li said the service was good.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Terran I. on 10/31/2017
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Terran said the staff was really nice and friendly. They helped him out and they didn't try to get him to do work unnecessarily. They pointed out minor issues and they did a good job.
Vehicle: Ford Focus
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Jerry Q. on 10/31/2017
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Jerry said the price was right.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/13/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
ANDREW M. on 10/27/2017
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"Great job "
Quick, efficient, and friendly!
Vehicle: Mazda CX-7
Service Date: 10/27/2017
Review Created: 10/27/2017 09:02 PM
PAUL M. on 10/27/2017
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"Great shop"
They know their stuff. Never a hassle here.
Vehicle: Toyota 4Runner
Service Date: 10/27/2017
Review Created: 10/27/2017 08:46 PM
Prashant P. on 10/26/2017
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Prashant said the facility completed the work in a timely matter. They went above and beyond with the service. They found another problem and they fixed it.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Jenna O. on 10/25/2017
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Jenna said that she would have liked it more if they could perform her service right away, but she would recommend the business overall.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 10/13/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Larry B. on 10/17/2017
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Larry said this business treated him well and the prices were reasonable. The repairs were done in a timely manner.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 10/02/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
DOUG C. on 10/10/2017
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"Honest work at a fair price "
I brought in a 1987 Mistsu Monty for my first time for them to look over and assess what it needed. John and the rest of the staff was awesome from the first phone call. John was honest with me about what he recommended I fix soon and what I could hold off on. He fixed my windshield washer sprayers at no charge. It is really hard to find a shop that does good work that you trust, is fast, and is honest about what you truly need to fix. I would highly recommend Japanese Auto. They are great guys and you definitely will be impressed.
Vehicle: Mitsubishi Montero
Service Date: 10/05/2017
Review Created: 10/10/2017 04:41 AM
JENNIFER N. on 10/05/2017
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"Trusting my mechanic"
I trust John. Been going to him for years!!
Vehicle: Toyota Corolla
Service Date: 10/04/2017
Review Created: 10/05/2017 07:08 AM
DONNA A. on 10/02/2017
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"Honesty in all areas"
Been going to this garage with my old Subaru(s) for about over 6 years. Have always gotten fair and honest pricing with excellent service. I always recommend this garage to people who are looking for an honest mechanic.
Vehicle: Subaru Outback
Service Date: 09/28/2017
Review Created: 10/02/2017 01:02 PM
Kyle G. on 09/29/2017
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Kyle said the business is quick, efficient, and cheap.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
IRMA V. on 09/26/2017
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"A great experience. Highly highly recommend!!"
I feel super fortunate to have gone here and I'm now a permanent customer! I needed major engine work on an older Lexus LS-430 (timing belt, starter, water pump, valve cover gasket and tune up.) John (the mechanic/owner) was awesome. Very informative, accessible and super honest. Just a great guy and a wonderful mechanic. The car runs better than it ever has -- and it was far less cost than estimates I got from my prior repair shop. I am really happy about the experience and I strongly recommend this place.
Vehicle: Lexus LS 430
Service Date: 09/15/2017
Review Created: 09/26/2017 12:04 PM
Displaying Review 1 - 20 of 313 in total